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Medical Receptionist

2 months ago

Central Coast, Australia Primary Health Network Full time

Central Coast Region
- Administration - Support
- Negotiable Employment
- Applications close 29/11/2023

The Medical Receptionist will have:

- the ability to maintain a high level of

professionalism and confidentiality
- strong computer literacy
- excellent communication skills, written and verbal
- the ability to work independently, show initiative

and work productively within a team environment
- the ability to communicate with a range of people
- CPR training undertaken within the past three

years or willingness to participate in training
- a current criminal record screening
- a current Working with Children Check
- work rights in Australia or be eligible for

Key responsibilities

Duties

In accordance with the practice policies and

procedures, the Medical Receptionist will:

- answer the telephone in a courteous and

professional manner
- receive and convey messages in writing, verbally

and electronically
- liaise with patients and their families in a

compassionate manner
- liaise with GPs, other health professionals and

their staff
- make appointments
- scan and file documents
- prepare documents for mail out
- open, stamp and distribute incoming mail
- type documents as required, with a high level of

accuracy
- monitor stationery and/or clinical supplies and

place orders as required or directed, maintaining a

working supply at all times
- book and organise staff and/or doctors’ meetings

as directed
- participate in ongoing professional development
- contribute equitably to maintaining the cleanliness

of the practice
- maintain practice dress standards
- handle cash, EFTPOS and other payments and

adhere to practice billing policy
- ensure the practice building and rooms are clean,

tidy and accessible
- perform other administrative duties as directed by

the Practice Manager or Principal Doctor/s.

Safety, quality and culture

The Medical Receptionist will:

- participate in the practice risk management and

quality improvement processes
- record incidents and near misses in line with

practice policy
- exercise duty of care including meeting practice

standards and accountability
- maintain patient and practice confidentiality at all

times
- ensure the practice building and work spaces are

conducive to a safe and practical work

environment
- work to clinical governance processes and

standards
- actively contribute to the development of a culture

consistent with the values of the practice.

Appointment requirements

The Medical Receptionist will be required to:

- undertake a pre-employment interview
- provide appropriate references for contact as

requested by the practice
- participate in an orientation or induction program
- participate in a performance review process.

Selection criteria

Essential

The Medical Receptionist will have:

- the ability to maintain a high level of

professionalism and confidentiality
- strong computer literacy
- excellent communication skills, written and verbal
- the ability to work independently, show initiative

and work productively within a team environment
- the ability to communicate with a range of people
- CPR training undertaken within the past three

years or willingness to participate in training
- a current criminal record screening
- a current Working with Children Check
- work rights in Australia or be eligible for such.

Desirable

The Medical Receptionist will have:

- previous experience in a medical reception or

similar administrative position

Contact for Pre-Application Enquiries
- Website

Phone

0434511152

Additional Info- Employer

West Gosford Medical Centre

Contact Name

Mr. Chirag Sheth

Address

Suite 2, 297 -299 Brisbane Water Drive

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