Technical Support Specialist
3 weeks ago
There is also the opportunity for this role to expand into Level 3 technical work.
Your primary responsibilities will be as follows:
- Excellent customer service to meet service levels and customer expectations.
- Provide service to a range of users both in person and remotely.
- Respond to service desk support calls and escalate to 3rd level when required.
- Maintain an accurate record of all incidents within the ticketing system.
- Provisioning user accounts and managing account deactivations.
- Maintaining the asset register, as well as, assisting with equipment rollouts.
- At least two years industry experience.
- Strong face-to-face and written communication skills.
- Able to multi-task and prioritize.
- Effective troubleshooting skills with an aptitude for working through technical challenges independently.
- Ability to work well with in a team environment.
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Technical Specialist
11 hours ago
Melbourne City Centre, Australia HAYS Full timeTechnical Specialist - Workers Compensation - $90,000 - $115,000 + Super. **Your new company** You will be joining one of the oldest and most trusted Personal Injury Insurers in Australia. This organisation is firmly established as one of the best Insurers in its sector and is looking to add a Technical Specialist to one of their Case Management...
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Technical Specialist
7 months ago
Melbourne City Centre, Australia EML Full time**Technical Specialist**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...
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Technical Specialist
2 weeks ago
Melbourne City Centre, Australia EML Full time**Technical Specialist**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are growing our business and with this expansion a number of opportunities are now available. With over 4000 employees nationwide and ongoing growth plans, now is the time to join. We truly...
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Technical Specialist
5 days ago
Melbourne City Centre, Australia EML Full time**Technical Specialist**: VIC - Melbourne CBD Workers Compensation Part Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...
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Technical Specialist
7 months ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full timeUtilise your technical expertise to provide support and advice to the Police and Community Safety branch - Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 5: $106,534 - $128,897 plus superannuation. **About Us**: The Road Safety Camera Program (RSCP) within the Police, Racing,...
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Technical Specialist
7 months ago
Melbourne City Centre, Australia EML Full time**Technical Specialist**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...
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Technical Specialist
2 days ago
Melbourne City Centre, Australia EML Full time**Technical Specialist**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are growing our business and with this expansion a number of opportunities are now available. With over 4000 employees nationwide and ongoing growth plans, now is the time to join. We truly...
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Technical Specialist
3 weeks ago
Melbourne City Centre, Australia EML Full time**Technical Specialist**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are growing our business and with this expansion a number of opportunities are now available. With over 3900 employees nationwide and ongoing growth plans, now is the time to join. We truly...
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Technical Specialist
7 months ago
Melbourne City Centre, Australia EML Full time**Technical Specialist**: VIC - Melbourne CBD Workers Compensation Full Time EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000...
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Technical Support Specialist
2 days ago
Melbourne, Australia Aggreko, LLC Full timeAt Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately for a Technical Support Specialist - a role that will help us to power progress for our customers. Why Aggreko? Here are some of the perks and rewards. -...
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Technical Specialist Operational Security
1 week ago
Melbourne City Centre, Australia CenITex Full timeWhy work for Cenitex Join Cenitex to help provide technology solutions to the Victorian Public Sector so it can meet the needs of all Victorians. You can help shape the future of Cenitex with the opportunity to work with our customers across the public sector including all eight major Victorian Government departments. About the role As a Technical Specialist...
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Technical Support Specialist
7 months ago
Melbourne, Australia Talent International Full timeaustralia melbourne permanent negotiableOur client is a global mobile, IoT leading company that provides device management solutions. They are looking for an experienced level 2 Technical specialist on a full time basis. **Responsibilities**: - Investigate issues reported by customers and communicate with internal product development teams to resolve...
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Specialist Support Administrator, Emlvic
3 weeks ago
Melbourne City Centre, Australia EML Full time**Specialist Support Administrator, EMLVIC**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are growing our business and with this expansion a number of opportunities are now available. With this growth now is a great time to join us. We truly support each other...
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Technical Support Analyst
1 month ago
Melbourne City Centre, Australia Court Services Victoria Full time**About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
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Technical Support Specialist
4 months ago
Melbourne, Australia Avature Full timeTo make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Technical Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical...
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Technical Support Specialist III
6 days ago
Melbourne, Victoria, Australia Tesla Full timeAbout the RoleTesla is seeking a highly skilled Technical Support Tier 2 Specialist III to join our team in Australia. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers via phone and email.The ideal candidate will have a strong background in electrical or engineering, excellent...
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Technical Support Specialist
4 weeks ago
Melbourne, Australia Easygo Gaming Full time**Want to provide a high-level of customer service while problem-solving for our iGaming platforms?** **What's in it for you?** Are you a technical support superstar with a passion for all things crypto? Do you have a flair for fantastic customer support? Are you passionate about tech and online gaming? If you answered yes to these questions, then we've...
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Technical Specialist
4 months ago
Melbourne, Australia Boral Construction Materials Full timeTechnical Specialist **Division**: Boral Resources VIC P/L **Department**: CONCRETE VIC **Work type**: Permanent - full time **Location**: Melbourne **Your next opportunity**: Boral Concrete are actively recruiting a service orientated Technical Specialist to join our VIC Concrete team based in Melbourne. In this dynamic role, you will be responsible...
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Technical Support Tier 1 Specialist
8 months ago
Melbourne, Australia Tesla Full timeWhat to Expect - The Technical Support Specialist provide technical support for Tesla's Energy product lines, ensuring Tesla meets its obligations and commitments by responding to inquiries in an accurate and timely manner. In the Tier 1 team, the Technical Support Specialist will field calls direct from customers with product enquiries. This position will...
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Technical Support Officer
2 months ago
Melbourne City Centre, Australia Department of Education Full timeThe VCAA is a statutory body responsible to the Victorian Minister for Education, serving both government and non-government schools. We provide high quality curriculum, assessment and reporting for all Victorian students birth to 18 years. An exciting opportunity exists to join the Corporate Services Division in Information Technology Unit for an ongoing...