Tooling Development Specialist
1 month ago
Tooling Development Specialist
**Job Req ID**:10188**Posting Date**:29-Jan-2023**Function**:Infrastructure**Location**:Perth_, Australia**Salary**:Competitive**About BT**
- BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
- We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
- So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.About the role
In this dynamic client facing role, you will be a member of a major customer’s Technical Ops team. This collaborative group is responsible for delivering improved business outcomes through continuous improvement of the IT infrastructure, with a particular focus on tooling and automation. The team has been put front and centre of the customer’s IT strategy on how they are going to contribute to the business’s success. BT has been chosen as a key partner to help them realise that strategy.
Whilst not responsible for day-to-day troubleshooting and management on the network, will be responsible for continuously refining and automating those processes through the practice of Network Reliability Engineering. A further core aim is to enable a fully observable network, with rich telemetry data available to maximise reliability and performance through predictive analytics and AI/ML.
We are seeking a mix of skills across network and systems engineering, data analytics, network automation. Proficiency in all skills below is not required, but a willingness to learn is.-Your responsibilities
Proactive management - using data to maximise the value of the network in supporting customer business needs
- Analyse datasets from across the network and deliver meaningful insight to support better business decision making
- Use network data to forecast future needs and develop capacity plans
- Implement security compliance checks and vulnerability reporting
Tooling - continuous development of tooling to support a fully observable network
- Determine, discover and capture network event data needed to support effective monitoring. Items include but not limited to; tuning SNMP MIB parameters to capture items such as QoS performance, packet loss, latency and memory usage.
- Create and maintain dynamic dashboards to present network telemetry
- Develop and improve telemetry and alerting
- Map traffic flows and connect them to the business processes to help visualise impact of network outages
Network Reliability Engineering - automate as much of the BAU network management as possible.
- Create automated network provisioning workflows using tools such as Yang, NETCONF, XML, Ansible, Python etc
- Develop and automate preventative maintenance tasks to improve availability and performance of the network
- Implement self-healing workflows supported by AI operations to resolve network incidents
- Establish and manage the CI/CD pipeline with inline automated testing
General responsibilities
- Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others
- Support Problem Management investigations
- Spread knowledge and learning throughout the support ecosystem
- Skills required
- Demonstrable understanding of and experience with networking fundamentals
- Intent based networking
- Network as code
- Network types and media
- Switching fundamentals
- TCP/IP
- IP addressing and routing
- Operating and configuring IOS devices
- Management of network environments
- Familiarity with Cisco DNA Centre (Strongly Desirable)
- Demonstrable ability to utilise and configure network management tools (eg. ThousandEyes, SevOne, SolarWinds NCM, Riverbed Alluvio) (Strongly Desirable)
- CCNA or better
- Cisco DevNet
- Familiarity with DevOps tools such as JIRA, Ansible, Jenkins, Python, Docker
- Familiarity with ServiceNow
- API development skills
- At least five years' previous experience working with complex global mission critical Cisco networks
**Who is the BT Group**
We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services..
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