Digital Marketing Account Manager Melbourne

2 weeks ago


Melbourne, Australia Social Deli Full time

We're seeking the crème de la crème of social media mavens and content creators to join our rapidly growing team in Melbourne. As we continue our expansion, we need exceptional individuals who can take our digital marketing efforts to new heights. Don't miss out on this incredible opportunity to be part of something extraordinary. Reach out to us today

Digital Marketing Account Manager Melbourne - Full-time

Are you a dynamic, strategic thinker with a passion for digital marketing and a track record of driving results?

Do you thrive in a creative environment where you can shape your own role and work with a talented team? If so, we have an exciting opportunity for you

At Social Deli, a leading digital marketing agency, we're on the lookout for a Digital Marketing Account Manager to join our growing team. In this multifaceted role, you'll be responsible for developing and implementing innovative digital marketing strategies while overseeing the coordination of projects and managing client accounts.

Your role will be instrumental in ensuring the success of our clients' digital campaigns and maximising their online presence. As the leader of our social media managers and content creators, you'll guide their efforts and collaborate closely with them to achieve outstanding results.

Here's a taste of what you'll be doing:
**Responsibilities**:
Strategic Planning and Execution:
With the help of our digital strategists, develop and execute comprehensive digital marketing strategies tailored to our clients' objectives and target audiences.

Stay ahead of the latest industry trends and emerging platforms, providing strategic recommendations for campaign optimisation.

Collaborate with our social media managers and content creators to create engaging content across various social channels, including Facebook, Instagram, LinkedIn, TikTok, and more.

Utilise data-driven insights to continually refine strategies, monitor campaign performance, and identify areas for improvement.

Account Management and Team Coordination:
Build and maintain strong relationships with clients, serving as their main point of contact and providing exceptional customer service.

Effectively manage client expectations, deliverables, and timelines to ensure client satisfaction and project success.

Coordinate with our talented team of photographers, videographers, copywriters, and designers to produce high-quality, targeted content that aligns with our clients' brand identity and style.

Utilise project management tools like Asana, WhatsApp, Canva, and Slack to keep the internal and external teams informed and ensure seamless collaboration.

Performance Analysis and Reporting:
Monitor key performance indicators (KPIs), analyse campaign data, and generate insightful reports to track progress and measure ROI.

Provide data-driven recommendations and improvement strategies to optimise campaign performance and achieve desired outcomes.

Present campaign results and insights to key stakeholders, including clients, in a clear and concise manner, offering strategic guidance based on the data.

We're looking for someone who possesses the following qualities:
A proactive and can-do attitude, with a passion for digital marketing and a hunger for knowledge.

The ability to work autonomously and take ownership of projects, while also collaborating effectively with a diverse team.

Strong organisational and communication skills, enabling you to manage multiple projects, deadlines, and client relationships simultaneously.

A coachable mindset, open to feedback and eager to grow both personally and professionally.

Qualifications:
To be considered for this role, you should have:
A minimum of 3-4 years of experience in digital marketing within an agency or similar setting.

A university degree in communications, marketing, advertising, or a related field.

Excellent written and verbal communication skills, with a creative flair for crafting compelling content.

Proficiency in using social media platforms, project management tools, and analytical tools.

Familiarity with the intricacies of project management and a keen eye for detail.

The Deli:
We are thrilled to announce our upcoming relocation to Collingwood, where our newly designed office space will create an environment that fosters inspiration and collaboration. Situated amidst vibrant cafes, restaurants, and the bustling energy of the city, you will be right at the heart of Melbourne's thriving foodie scene. And let's not forget about Humphrey, our office dog who adds a delightful touch of fun when you need a breather.

At Social Deli, we highly value work-life balance and firmly believe that a happy team yields exceptional results.

We invite you to join us in this exciting new opportunity, where you will enjoy the flexibility to manage your own time and immerse yourself in thrilling digital marketing campaigns. Working alongside our passionate team, you will play a role in shaping the future of



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