Sales & Guest Experience Coordinator

2 months ago

Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Keilor East Leisure Centre - Keilor East VIC 3082**
- Are you passionate about promoting aquatic and leisure activities to the community?
- Do you possess the skills and ability to build, develop and lead an enthusiastic team?
- A generous remuneration package including incentives to attract the right applicant
- Part time position available
- Train and develop frontline staff to meet sales targets, and deliver exceptional guest experiences in line with Belgravia Leisure’s Guest Experience Charter
- Meet the set new member and growth targets on a daily/weekly/monthly basis
- Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
- Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
- Assist in lead generation through digital and traditional marketing activities
- Conduct tours of the centre/facility as necessary with the outcome to turn a prospective member/guest to an ongoing member of the facility
- Set rosters in line with the business budgets
- Attending and participating in centre senior leadership meetings and projects
- Compiling and presenting monthly reports

Skillset
- Experience in a sales and customer facing environment
- Experience leading teams in the health, fitness, leisure or recreation industries is highly regarded
- A solid understanding of business needs and processes as pertaining to KPIs, budgets and service standards
- Experienced in motivating teams to reach targets
- A people person with exceptional interpersonal skills
- Experience in using social media platforms
- Flexible to work days/evenings and weekends
- National Police Check and Working with Children Check
- First aid and CPR
- Experience in team leadership, training and development

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Guest Experience Agent

    2 months ago

    East Melbourne, Australia Accor Apartments & Realty Full time

    Mantra on Jolimont is located in the heart of Melbourne’s sporting and entertainment precinct, with the MCG, Rod Laver Arena, AAMI Park and Hisense Arena all within walking distance. The property is a compact 8-level building offering a range of accommodations, including studio, one and two bedroom apartments, onsite dining at Boundary Line Bar & Kitchen...

  • Leisure Centre Sales Representatives Wanted

    3 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking highly motivated and sales-driven individuals to join our team as Customer Services Officers at Belgravia Leisure.As a key member of our team, you will be responsible for acquiring new memberships for our health and fitness facilities and learn-to-swim programs.You will meet new member and program enrolment sales targets and...

  • Leisure Centre Sales Professional

    2 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    Join Belgravia Leisure, a leading leisure organisation in Australia and New Zealand.About the RoleWe are seeking an experienced Customer Services Officer to join our team at Keilor East Leisure Centre. As a Customer Services Officer, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim, meeting sales targets and...

  • Sales and Customer Experience Representative

    4 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated Sales and Customer Experience Representative to join our team at Belgravia Leisure.As a key member of our team, you will be responsible for delivering exceptional customer experiences and achieving sales targets in a fast-paced environment.

  • Leisure Industry Sales Professional

    2 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated and results-driven Leisure Industry Sales Professional to join our team in VIC. As a key member of our sales team, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim programs.Key Accountabilities:Achieve set sales targets on a daily basisProvide exceptional guest...

  • Leisure Industry Sales Representative

    3 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a skilled Customer Services Officer to join our team at Belgravia Leisure. In this role, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim.As a key member of our sales team, you will meet new member and program enrolment sales targets and KPIs, achieving exceptional guest experience in...

  • Customer Services Officer

    3 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleAs a Customer Services Officer at Belgravia Leisure, you will play a key role in delivering exceptional guest experiences across our leisure facilities. This is an exciting opportunity to join our team and contribute to the growth and success of our organization.Job Description:Achieve sales targets and deliver exceptional customer service to...

  • Customer Service Experience and Sales Ambassador

    2 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    **Job Overview**Belgravia Leisure is seeking a highly motivated Customer Service Experience and Sales Ambassador to join our team at Keilor East Leisure Centre.

  • Customer Services Officers

    3 months ago

    Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - Free Gym and Swim membership - Must be available evenings and weekends - Rare opportunity to be part of a state of the art facility **About the Role** As a Customer Services Officer you will be a suitably experienced sales person who will be responsible for the acquisition of new memberships for...

  • Customer Services Officers

    3 months ago

    Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - Free Gym and Swim membership - Must be available evenings and weekends - Rare opportunity to be part of a state of the art facility **About the Role** As a Customer Services Officer you will be a suitably experienced sales person who will be responsible for the acquisition of new memberships for...

  • Customer Services Representative

    3 weeks ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Services Officer to join our team at Keilor East Leisure Centre in VIC.As a key member of our sales team, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim. You will meet new member and program enrolment sales targets and KPIs while...

  • Customer Services Officers

    2 months ago

    Keilor East, Australia Belgravia Leisure Full time

    Interested Customer Services Officers - Summer VIC, Keilor East Leisure Centre - Keilor East 3033 VIC, Keilor East Leisure Centre - Keilor East 3033 Free Gym and Swim membership Must be available evenings and weekends Rare opportunity to be part of a state of the art facility About the Role As a Customer Services Officer you will be a suitably...

  • Kiosk Coordinator

    1 month ago

    Keilor East, Australia Belgravia Leisure Full time

    The Role We are seeking an experienced  Kiosk Coordinator  to drive the team to achieve our sales targets. In this hands-on role, you will participate in the day to day operation of the café to achieve budgeted sales targets and KPIs. Reporting to our Customer Service Manager, our Kiosk Coordinator needs to have the highest level of customer...

  • Kiosk Coordinator

    1 month ago

    Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - Build your own team and leave a legacy with the culture you create. - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - Rare opportunity to be part of opening and managing a new state of the art facility. **The Role** We are seeking an experienced **Kiosk...

  • Kiosk Coordinator

    1 month ago

    Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    VIC, Keilor East Leisure Centre - Keilor East 3033 Build your own team and leave a legacy with the culture you create.Do you possess the skills and ability to build, develop and lead an enthusiastic team?Rare opportunity to be part of opening and managing a new state of the art facility.The Role We are seeking an experienced Kiosk Coordinator to drive the...

  • Kiosk Coordinator

    1 month ago

    Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    VIC, Keilor East Leisure Centre - Keilor East 3033VIC, Keilor East Leisure Centre - Keilor East 3033 Build your own team and leave a legacy with the culture you create.Do you possess the skills and ability to build, develop and lead an enthusiastic team?Rare opportunity to be part of opening and managing a new state of the art facility.The RoleWe are seeking...

  • Hospitality Leader

    3 weeks ago

    Ringwood East, Victoria, Australia TGI Fridays Full time

    TGI FRIDAYS, a leading global casual dining restaurant group, is seeking enthusiastic hospitality professionals to spearhead memorable guest experiences.Our mission is to create an electric atmosphere where every guest feels valued and leaves with a lasting impression.We're committed to fostering a culture of excellence, driven by passionate team members who...

  • Customer Service Representative

    1 month ago

    Keilor East, Victoria, Australia Belgravia Leisure Full time

    About the RoleAs a Customer Services Officer, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim.Key responsibilities include achieving sales targets, providing exceptional customer service, and delivering an excellent experience to guests.You will also be responsible for conducting tours of the centre/facility and...

  • Sales Coordinator

    6 months ago

    Bentleigh East, Australia Wormald Full time

    Outstanding professional development opportunity Renowned national organisation Leading fire company Wormald have been designing, installing, and servicing fire protection systems since 1889, and are Australia’s leading provider of fire protection solutions, with an excellent reputation and firmly established brand. We are currently seeking an...

  • Sales Coordinator

    6 months ago

    Bentleigh East, Australia Wormald Full time

    Outstanding professional development opportunity Renowned national organisation Leading fire company Wormald have been designing, installing, and servicing fire protection systems since 1889, and are Australia’s leading provider of fire protection solutions, with an excellent reputation and firmly established brand. We are currently seeking an...