Customer Services Officer

2 weeks ago


Keilor East, Victoria, Australia Belgravia Leisure Full time
About the Role

As a Customer Services Officer at Belgravia Leisure, you will play a key role in delivering exceptional guest experiences across our leisure facilities. This is an exciting opportunity to join our team and contribute to the growth and success of our organization.

Job Description:
  • Achieve sales targets and deliver exceptional customer service to existing and prospective members
  • Provide relevant information and excellent experiences to prospective members by handling enquiries in line with company processes and systems
  • Conduct tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription
About You

You have experience in working in a team to achieve collective and individual targets. Possessing strong communication skills, you are able to build rapport and positive relationships with people. With a flair and ability to positively influence and negotiate win-win outcomes, you lead by example.

Requirements
  • Current First Aid Certificate (Level 2) & CPR
  • Current Working with Children Check (or equivalent)
  • Current National Police Check
  • Customer service and/or sales experience
  • Experience in achieving collective and individual targets
  • Ability to work independently and in a team environment
Estimated Salary: $60,000 - $70,000 per annum

This salary estimate is based on the job requirements and location. The actual salary may vary depending on the candidate's experience and qualifications.



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