State Learning and Development Facilitator Wa and Sa

5 months ago

Perth, Australia Fitness and Lifestyle Group Full time

**The Opportunity**:
The State Learning & Development Facilitator will work collaboratively within the broader People & Culture team and across the various businesses to facilitate training programs, including but not limited to, inductions, leadership, sales, customer service and personal training; that measurably enhance the performance and capability of our people.

There are positions available in WA and SA.

**Key Duties and Responsibilities**:

- Provide exceptional facilitation of FLG's bespoke range of training programs, including Bronze Foundations, Gold Certification, Emerging Leaders and Personal Training inductions
- Facilitate regular Fitness First and Goodlife morning workshops, teaching the history and purpose of our brands to new team members
- Delivery of learning content, primarily via face-to-face workshops, ensuring participant competency meets learning objectives
- Provide feedback to State and Regional Management and the L&D Team Lead regarding participant competency and performance
- Develop and maintain key performance metric benchmarks, adjusting as data is collected
- Track and maintain the status and completion records for all relevant training programs

**About you**:
Self-motivated, with a can-do attitude you have excellent interpersonal skills with the ability to work with a range of stakeholders. You will also present with:
Essential
- 3+ years' experience within a customer facing sales and/or customer service role.
- Experience using Microsoft Office Suite.
- Experience in managing/leading projects.
- Understanding of Learning Management Systems
- A natural and motivational communicator
- Flexibility to travel across different sites within capital city to run face-to-face workshops
- High-level organisational skills
- Kirkpatrick Four-Level Training Evaluation Model
- Excellent time management skills with the ability to prioritise duties to meet deadlines
- Able to prioritise workload, strong time management and ability to meet deadlines - this is a fast-paced role with many moving parts
- Demonstrated ability to develop and maintain ongoing relationships with internal and external stakeholders at all levels of the organisation

Desirable
- Certificate IV in Training and Assessment
- Experience facilitating face-to-face workshops in a medium-to-large national organisation
- Experience with the use of a Learning Management System

**In return we offer you**:

- A passionate, innovative, energetic, and supportive culture. It is something we're really proud of at FLG and you'll feel part of the family from day one
- A flexible work environment with a mixture of on-site duties whilst facilitating and work-from-home “admin” days
- You'll also benefit from our industry-leading learning and development offering - we pride ourselves on supporting and developing our team members, providing them with the learning and skills they need to build a long-term career with us
- A competitive salary package and a wide range of benefits including a complimentary gym membership (plus one for a friend)
- Leading paid parental leave
- Additional benefits including extra leave days accrued as part of our recognition for service awards

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

Please click 'Apply' to submit a resume that details your experience, attributes, and achievements.

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