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Dealer Training Manager

1 month ago

Bayswater, Australia Paccar Full time

**About Us** PACCAR** is a global market leader specialising in the design, manufacture and distribution of premium heavy commercial vehicles, Kenworth and DAF, related parts, leasing, and financial services via an extensive dealer network throughout Australia.

**The Opportunity**

**Responsibilities**:

- Manage and lead a team of training professionals in the planning, coordination and facilitation of dealership development and training activities
- Stay abreast of outside training opportunities for all dealership personnel and arrange for training as needed, including the use of current PACCAR materials where available
- Conduct Training Needs Analysis of the dealership management, service, sales, and parts areas at PACCAR Dealerships, utilise information from Training Needs Analysis and dealer visits, driving recommendations for future training strategies
- Direct the content design and implementation of all in-dealership training
- Regularly updates training programs and materials to reflect product changes and continuous improvement
- Expand dealership utilisation of electronic learning platforms such as webinar, eLearning, and blog
- Monitor completion rates and report monthly user participation, to ensure dealerships are meeting pre-determined targets
- Take on various special projects as required from time to time, relating to the improvement of dealership success, or personal development

**What we like about you**
- University qualified, or automotive trade
- Advanced mechanical and technical aptitude
- Strong familiarity of automotive dealerships
- Has worked in the training industry or automotive dealership for minimum of 5 years
- Advanced knowledge of the training process and environment
- An experienced leader, demonstrating success via a proven track record aligned with learning and development functions
- Continually expanding skills and knowledge to be able to develop and deliver training materials and programs in a range of areas
- Proven history with design, development, and delivery of training systems, including eLearning
- A strong eye for detail

**Why Choose Us?**
In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support and long-term employment and career opportunities.

Job Reference: PACAUSLVL103427