Concierge - Pullman Brisbane Airport

1 month ago

Brisbane, Australia Pullman Brisbane Airport Full time

Company Description

The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Bar & Restaurant, Executive Lounge and 12 meeting spaces collectively totalling 1800m2. Located at the Brisbane Airport Domestic Terminal, it is the first accommodation, meeting and event space to be developed in this precinct.

**Job Description**:
Pullman Brisbane Airport is currently looking for a Full-time Concierge (Front Office), to join the professional and dynamic Front Office team. This role reports to the Front Office Manager, with responsibilities for providing the first and last impression to guests and treat every guest like a celebrity. The minimum expectation is for you to provide positive guest experiences through welcoming and assisting guests, explaining hotel facilities and anticipating guest needs. Your ability to be able to deal with various types of guests and being able to recognize their differing needs will stand you in good stead for this role.

Key Responsibilities Include:

- Excellent personal presentation and a commitment to service excellence is an absolute must.
- Have a bubbly and enthusiastic personality.
- Ability to work under pressure.
- Passion for delivering outstanding customer service.
- The ability to work in a dynamic, fast paced environment, whilst maintaining composure.
- Delivering outcomes of the highest quality.
- Exceptional attention to detail and a high standard of presentation.
- Excellent verbal and written communication skills.
- Availability to work a variety of shift across of 7-day roster.

**Qualifications**:
To be successful in this role, you MUST have:

- Previous experience in a similar role in a hotel, resort or retail environment.
- Proven experience in Fidelio or Opera.
- Proven customer service, communication and personal presentation skills.
- Ability to work a variety of shifts including weekends, evenings and public holidays.
- The ability to hold a Manual QLD Driving License.
- Unlimited work rights in the Australia.

Additional Information

What we can offer you:

- Career progression & education assistance
- Monthly social events
- Accor discounts on accommodation worldwide
- Medibank insurance discounts
- Discounted meals and beverages on site
- Reward programs
- Flexible working hours
- Subsidized onsite parking
- Discounted Air Train weekly pass
- Complimentary car parking after 3 years of continued employment

  • Guest Service Agent

    1 month ago

    Brisbane, Australia PULLMAN Full time

    Company Description The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event...

  • Reservations Agent

    1 month ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation, meeting, and event space to be...

  • Front Office Duty Manager

    1 month ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...

  • Night Auditor

    1 month ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 375 guest rooms, 2 Restaurants, Rooftop Bar & Restaurant, Executive Lounge and 13 meeting spaces collectively totaling. Located adjacent to the Brisbane Airport Domestic Terminal, it is the first accommodation...

  • Guest Service Agent

    1 month ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event space to be developed...

  • Assistant Executive Housekeeper

    4 weeks ago

    Brisbane Airport, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms with an average 100% occupancy, 3 restaurants, Rooftop Event Space, Executive Lounge, and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and...

  • Kitchen Hand

    1 month ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...

  • Food & Beverage Supervisor - Brisbane Airport

    4 weeks ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    Currently recruiting a full-time **Food & Beverage Supervisor.** **This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and amazing well-established global brands.** **About Us** **The Brisbane Airport Hotels Group** encompasses the Pullman, Novotel and ibis...

  • Human Resource Coordinator

    4 weeks ago

    Brisbane Airport, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Bar & Restaurant, Executive Lounge and 17 meeting spaces. Located at the Brisbane Airport, it is the first accommodation, meeting and event space to be developed...

  • Chief Concierge

    2 days ago

    Brisbane, Australia PULLMAN Full time

    Company Description Pullman & Mercure King George Square is a large vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms. The...

  • Conference Attendant

    4 days ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...

  • Duty Manager

    4 weeks ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...

  • Night Auditor

    4 weeks ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 375 guest rooms, 2 restaurants, Rooftop Bar & Restaurant, Executive Lounge and 13 meeting spaces collectively totalling. Located adjacent to the Brisbane Airport Domestic Terminal, it is the first accommodation...

  • Night Auditor

    4 weeks ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 375 guest rooms, 2 restaurants, Rooftop Bar & Restaurant, Executive Lounge and 13 meeting spaces collectively totalling. Located adjacent to the Brisbane Airport Domestic Terminal, it is the first accommodation...

  • Guest Service Agent

    1 month ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Located in the Brisbane Airport precinct, we are the first accommodation and event space to be developed...

  • Conference Attendant

    4 days ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...

  • Reservations Agent

    4 weeks ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    Currently recruiting a part-time **Reservations Agent** **This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and amazing well-established global brands.** **About Us** **The Brisbane Airport Hotels Group** encompasses the Pullman, Novotel and ibis Brisbane...

  • Reservations Manager

    1 month ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...

  • Night Manager

    1 month ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Bar & Restaurant, Executive Lounge and 12 meeting spaces collectively totaling 1800m2. Located at the Brisbane Airport precinct, it is the first accommodation,...

  • Food & Beverage Attendant - Ibis Brisbane Airport

    4 weeks ago

    Brisbane, Australia Brisbane Airport Hotels Group Full time

    The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, IRD's and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to...