Intake Worker

4 days ago

Deer Park, Australia IPC Health Full time

**Full Time, Fixed Term Role until 30 June 2025 (Special Project) + **SACs Level 4 classification** **$82,045 - $89,000 pa + **11% super + Salary Packaging benefits**:

- **Access to monthly Accrued Days Off + Melbourne’s Western Suburbs location**:

- ** Opportunity to play a pivotal role in enhancing the health outcomes for older vulnerable communities across the West and Outer West Regions of Melbourne**

**The Opportunity**

IPC Health’s Care Finder service supports older vulnerable communities across Melbourne’s West including Brimbank, Maribyrnong and Hobsons Bay, and Outer West including Wyndham, Melton and Moorabool LGAs. The program aims to provide specialist and intensive assistance through assertive outreach and engagement strategies, to support and assist people to understand and access aged care services and to connect with other relevant supports in the community, including My Aged Care.

**Within this rewarding **role, as** **Intake Worker**, you will be the first point of contact for individuals and/or their families and carers, seeking support to navigate the aged care system, including My Aged Care, health and wellbeing services or supports.

You will use your significant intake, screening and assessment skills and experience to ascertain the person’s program eligibility, priority level and needs, facilitate appropriate referrals to our care finder team or other aged care services, supports, provide information as needed.

You will also draw on your demonstrated experience of working with older people who may be from a range of diverse backgrounds and have challenges accessing aged care services and supports - including CALD communities, people with a disability, Aboriginal & Torres Strait Islander community and those experiencing disadvantage.

Your attention to detail, honed data entry skills and proven ability to collect and record client information in a sensitive manner, with particular regard to cultural requirements, language issues, diverse community needs, privacy and confidentiality will ensure the highest quality of program standards.

In addition, you will provide professional administrative support for the program and multidisciplinary Care Finder team, including but not limited to internal/external meeting secretariat, reporting and evaluation processes.

This is a full-time fixed term position to 30 June 2025 (special project) and is classified at a Grade 4 ($82,045 - $89,000 per annum) under the Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 2022.

**You will make a difference by**
- Delivering a client centred approach and meaningful intake service for Care Finder program.
- Utilising program assessment tools and knowledge of aged care service sector to effectively assess client eligibility, needs, priority levels and providing information for connections and/or referral to other appropriate services and supports as needed.
- Ensuring a coordinated service delivery by providing administrative support to the Care Finder team.

**To succeed, you will need**
- Tertiary qualifications in aged care, human services, social work, community service or health disciplines with demonstrated experience in a similar role within age care, community health or a community based setting.
- Highly skilled in undertaking intake and screening activities, to effectively determine client eligibility, needs and assist or refer as needed.
- Sound administrative skills including data entry for accurate client record management and high quality reporting to support program objectives.
- Competency in working with and delivering culturally inclusive and safe support to diverse communities, ie CALD; Aboriginal and Torres Strait Islander community and people with a disability.

**About Lived Experience**

**We will offer you**
- ** Flexibility** We work in a flexible, creative and adaptable way to best support our staff and clients. Access plenty of options to flex your work and life commitments through our Flexing with IPC Health program.
- ** Learning and development **Our people are supported to act on opportunities that expand their expertise, knowledge and confidence. Opportunity to explore and participate in our Innovation and Professional Development Framework.
- ** Supportive Environment** Connection is our strength. We respect and support each other and work collaboratively to create a force of good. Be inspired and well supported by our passionate leaders and creative staff.
- ** Celebrate achievements **Feel valued and recognised as an important part of One Team IPC Health. Your contributions matter. Be part of an award winning supportive organisation that values and celebrates growth through our Recognition Program and Wellbeing and Celebrations Committee.
- ** Attractive Benefits** Generous salary packaging benefits including novated leasing and meals and entertainment, up to 14 weeks paid parental leave, access to

  • Intake Coordinator

    4 weeks ago

    Noble Park, Australia Neami National Full time

    “We support individuals living with mental health challenges to achieve outcomes they value.” **About the Role** - Part Time (0.6 FTE) Permanent Position - Classification: Consumer Service Delivery Level 3 with a salary range of $82,123 - $88,367 per annum pro rata + Superannuation - Salary Packaging arrangements providing tax benefits available for...

  • Ndis Intake Officer

    2 weeks ago

    Osborne Park, Australia Ability Action Australia Full time

    **Company Description** Welcome to Ability Action Australia!** We are a national therapy services provider. Every day and in many ways, we are here to help NDIS participants - children, adolescents and adults - get more out of life. Our work is much needed, vitally important and life-changing for our clients and their families. Ability Action Australia is...

  • Traineeship Intake 2024

    2 weeks ago

    Bronte Park, Tasmania, Australia Mount Isa Full time

    EXTERNAL VACANCYTRAINEESHIP INTAKE 202412 MONTH AND 24 MONTH MAX-TERM CONTRACTTrainee wages apply****We have multiple traineeship opportunities within Mount Isa City Council. As a trainee you will be required tocomplete all study within 12/24 months for your course. Study will also need to be completed outside of work hoursto successfully achieve the...

  • Youth Worker

    2 weeks ago

    Harris Park, New South Wales, Australia Uniting Full time

    Specialist Homelessness Services SHS Youth of Uniting provides crisis supported accommodation with case management, for people aged 16-24 years old, who are homeless or at risk of homelessness. Our services provide 24/7 onsite support and assistance with education, employment, referral into counselling services, health services, living skills and parenting...

  • Support Worker

    1 week ago

    Harris Park, Australia Uniting Full time

    **About the Opportunity**: - **SCHADS Level 3 base pay $34.04 + 25% Casual loading + Penalty rates + Super**: - **Casual opportunity for leave coverage across multiple crisis accommodation sites**: - **Opportunity to promote hope & recovery in people, both young and adult** **_Uniting is seeking for Youth and Adult Support workers (leave coverage casual...

  • Administration Assistant Level 3

    2 weeks ago

    Kingswood Park, New South Wales, Australia Tresillian Family Care Centres Full time

    Administration Assistant Level - Permanent Full-time (Monday to Friday with occasional weekends)Leave-relief position on a permanent basis at various sites: Wollstonecraft, Nepean and Belmore - the successful applicant will work in the Centralised Intake Unit when leave-relief is not required - TresillianReference Number:Tresillian 24/2024Employment...

  • Administration Assistant

    3 weeks ago

    Moore Park, Australia HenderCare NSW Full time

    **ABOUT THE ROLE** - Work on-site with HenderCare NSW - Supportive team environment - Fully funded qualification: Certificate III in Business - Support from a dedicated AFL SportsReady Field Officer to help you achieve your goals - If you are Aboriginal and/or Torres Strait Islander, you will also receive one-on-one mentoring support and networking As the...

  • Domestic Assistant/cleaner

    3 weeks ago

    Noble Park, Australia Carer's Network Australia Full time

    _**Multiple positions available - Mulgrave, Rowville, Wantirna and surrounding suburbs**_ - **Do you want a job with Flexible hours?**_ **About us** Carer’s Network provides in home care and support to Australians across Metro Melbourne and Regional Victoria, as we are an approved provider with Age Care, NDIS, TAC and the DVA. We envision a future where...

  • Care Manager

    2 weeks ago

    Roxburgh Park, Australia Perigon Group Full time

    $75,000 - $85,000 Base + superannuation - Monday - Friday (No weekend work) - Located in Roxburgh Park VIC Looking for multiple Care Mangers with all levels of clinical experience to join one of Victoria's rapidly growing age care/ndis providers to deliver exceptional quality care within the Aged Care and Disability Sectors. **What is on offer?** - $75,000...

  • Case Support Worker

    4 weeks ago

    Chirnside Park, Australia Victorian Aboriginal Child Care Agency (VACCA) Full time

    **Position: Full time, Ongoing**: - **Salary: $63,640 - $69,435 plus superannuation and salary package**: - **Location: Chirnside Park** **About VACCA** The Victorian Aboriginal Child Care Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of it’s...

  • Case Support Worker

    4 weeks ago

    Chirnside Park, Australia Victorian Aboriginal Child Care Agency (VACCA) Full time

    **Position: Full time, Ongoing**: - **Salary: $63,640 - $69,435 plus superannuation and salary package**: - **Location: Chirnside Park** **About VACCA** The Victorian Aboriginal Child Care Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of it’s...

  • Autism Advisor

    3 weeks ago

    Shenton Park, Australia Autism Association Full time

    **About Us** The Autism Association is one of Australia’s largest not-for-profit Autism specific service providers, and the only specialist organisation providing a full range of services from early childhood through to adulthood in Australia. Together we are inspired every day to make a difference to the lives of individuals with Autism. We are a...

  • Domestic Assistant/cleaner

    2 weeks ago

    Noble Park, Victoria, Australia Carer's Network Australia Full time

    _**Multiple positions available Mulgrave, Rowville, Glen Waverley and surrounding suburbs **_- Do you want a job with Flexible hours?_About usCarer's Network provides in home care and support to Australians across Metro Melbourne and Regional Victoria, as we are an approved provider with Age Care, NDIS, TAC and the DVA. We envision a future where all our...

  • Administration Assistant Level 3

    2 weeks ago

    Kingswood Park, New South Wales, Australia Tresillian Family Care Centres Full time

    Administration Assistant Level - Permanent Full-time (Monday to Friday with occasional weekends) - Tresillian Centralised Intake Unit, KingswoodReference Number:Tresillian 27/2024Employment Status:Permanent Full-time (Monday to Friday with occasional weekends)Vaccination Category:Category AEnterprise Agreement:The Named NSW (Non-Declared) Affiliated Health...

  • Family Connections Manager

    4 weeks ago

    Noble Park, Australia QEC Full time

    **Part Time 0.8 FTE to Full Time negotiable** **Noble Park** **12 month fixed term position with a view to an ongoing, permanent role** **Free onsite parking** **About us**: Formed in 1917, the Queen Elizabeth Centre (QEC) is Victoria's largest provider of residential, community and home-based parenting services, for families with children aged from...

  • Case Worker

    1 month ago

    Kosciuszko National Park, Australia MA MISSION AUSTRALIA Full time

    Full Time Permanent 38 hours per week Salary: $72814 to $76,516 + super + salary packagingSalary dependent on qualifications and experience Location: Cooma NSW Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end...

  • Case Worker

    4 weeks ago

    Kosciuszko National Park, Australia MA MISSION AUSTRALIA Full time

    Full Time Permanent 38 hours per week Salary: $72814 to $76,516 + super + salary packagingSalary dependent on qualifications and experience Location: Cooma NSW Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end...

  • Family Connections Manager

    2 weeks ago

    Noble Park, Victoria, Australia QEC Full time

    Part Time 0.8 FTE to Full Time negotiableNoble Park12 month fixed term position with a view to an ongoing, permanent roleFree onsite parkingAbout us:Formed in 1917, the Queen Elizabeth Centre (QEC) is Victoria's largest provider of residential, community and home-based parenting services, for families with children aged from birth until 4 years of age. QEC's...

  • Care Aide

    2 weeks ago

    Queens Park, Australia SilverChain Full time

    Attractive salary packaging options - up to $18,550 tax free:- Friendly, supportive working environment:- Ongoing training and development opportunitiesWe have an immediate opportunity for experienced and passionate community support workers to join Silver Chain Group in the position of Care Aide on a PERMANENT full TIMEbasis.We are seeking applicants with...

  • Executive Assistant

    2 weeks ago

    Noble Park, Australia QEC Full time

    1 Last Updated: May QEC is proud to be Victoria’s largest provider of residential and community-based early - parenting services. Formed in 1917, we are a public hospital and community service organisation- and are passionate about supporting families to grow, parents to learn and children to thrive. We deliver a variety of services and support programs...