Service Coordinator

7 months ago

Clayton, Australia The myHomecare Group Full time

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. We cater our support to each client’s unique care needs to ensure we have the best solution for every Home Care Package holder. We have the added benefit of an innovative, creative and passionate team who are constantly striving to get even better outcomes for our clients.

We have an exciting opportunity for an enthusiastic and organised **Service Coordinator** looking to make a real difference through their work. We operate under four brands that each offer different support to our clients, ranging from self-management, part-management to full care management, and you will schedule services for our clients depending on the support package they have purchased.

**What will we offer you?**
- **Flexible work arrangements** in a permanent, full-time position that is worked three days in the office and two days from home.
- **A role with true purpose**: you will see how you are making a difference in people’s lives every day.
- **Benefits & perks**: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- **Supportive team with positive culture.**:

- **Career development plans**, annual performance reviews, up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
- **Great location**:a new office with great facilities in M City, Clayton.

**You’ll be responsible for**:

- Co-ordinating appropriate care and services for clients in consultation with external agencies.
- Sourcing and booking all care shifts including but not limited to, Personal Care, Homecare, Gardening, Maintenance etc.
- Managing all services or shift cancellations and rescheduling as required.
- Consulting with clients, family members, Care Managers, external agencies and other supports to ensure that care is ongoing and that all client needs are identified and met.
- Liaising with Community Care Providers and Case Managers of brokered services to ensure an appropriate understanding of client needs.

**We are looking for someone with**:

- Proven experience in a scheduling role.
- An interest in and passion for aged care and community service.
- Good Microsoft Office skills and experience.
- The right to work in Australia.
- National Police Clearance or the willingness to obtain a check (myHomecare will organise at no cost to you).

Discover how you can develop your career while truly helping people in your community.

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