Medical Receptionist

2 months ago

Greater Adelaide SA, Australia Icon Group Full time

**Administration**

**Adelaide**

**Full Time**

**Icon Cancer Centre Australia**
- **Medical Administration **Role within our **Oncology Practice Management and Day Hospital**:

- **Permanent Full Time **Position Available (38hr week) - **Tennyson Centre, Kurralta Park**:

- Opportunities for **Career Advancement **Across Icon’s Large Network
- **Competitive Hourly Rate, Monday to Friday **Clinic Hours, No Weekends

**About the role**:
Full-Time, Permanent Role (Monday-Friday Business Hours)

We are thrilled to announce an exciting opportunity for a Medical Administration Officer to join our vibrant and fast-paced Oncology Practice Management and Day Hospital at the Tennyson Centre in Kurralta Park. This role offers a diverse and engaging range of administrative responsibilities. In this position, you will support both patient administration and reception, ensuring a dynamic and varied scope of duties.
As part of a large team, we seek an individual with a broad skill set who is willing to work flexibly across a range of different duties.
We look forward to welcoming someone who can bring both professionalism and a touch of fun to our team

**A Day in the life at ICON Tennyson**:

- **Greeting Patients**: Collecting and entering their personal details with a warm welcome.
- **Scheduling Appointments**: Coordinating external specialist appointments, radiology scans, and patient tests.
- **Triaging Referrals**: Directing patients to the appropriate on-site specialists.
- **Handling Calls**: Answering telephone calls and responding to enquiries with a smile.
- **Processing Patient Billing**: Managing billing with Medicare, DVA, and health funds.
- **Conducting New Patient Calls**: Providing accurate information about our services and triaging referrals.
- **Data Entry**: Ensuring accurate and timely data entry.
- **Preparing Doctor’s Clinics**: Organizing patient files and getting everything ready for the clinics
- **Highly Motivated**: Brings an exceptional focus on patient care.
- **Attention to Detail**: Maintains a high level of precision in communication with patients and in record-keeping.
- **Strong Communication Skills**: Exhibits excellent oral and written communication abilities.
- **Patient Service Excellence**: Possesses an outstanding telephone manner and customer service skills.
- **Relevant Experience**: Previous experience in a medical receptionist role or similar is desirable.
- **Technical Proficiency**: Familiarity with Genie and Gentu software is an advantage.
- **Team Player**: Works cooperatively and effectively as a team member, supporting the Icon values to achieve the Vision and Mission of Icon.

We are excited to find someone who brings both professionalism and a positive attitude to our team

**About Icon**:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

**_Here’s why our people choose us:_**
**Purpose, at Pace**: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
**Connection, at Heart**: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
**Opportunity, at Hand**: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**Extra benefits for YOU**:

- **Career-Enhancing Training**: Access dedicated, industry-recognized training courses to boost your career.
- **Competitive Remuneration & Professional Development**: Enjoy a structured career pathway and competitive pay.
- **Rewards & Recognition**: Be part of a valued rewards program that acknowledges your hard work.
- **Exclusive Discounts & Cashback**: Save on hundreds of brands with our Ignite app.
- **Flexible Work Arrangements**: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
- **Novated Lease Options**: Access convenient vehicle fin

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