Digital Transformation Manager

3 days ago

Surry Hills, Australia Lawpath Full time

**Come join our mission**
At Lawpath, we're revolutionizing the way legal and accounting services are delivered

As Australia’s largest online platform for Legal, Accounting, and Business Support, we’ve helped over 400,000 businesses save more than $100 million in fees

Join our dynamic team and be part of a company that is transforming the legal and accounting landscape. We make it easy to start and run a business with our all-in-one technology platform. Come along on the journey as we aim to support 1,000,000 businesses by 2030

At Lawpath, you'll have the opportunity to work with talented professionals who are passionate about making a real difference. This includes working alongside the 2024 winners of the Young Entrepreneur Awards and contributing to one of the top innovative firms across Asia-Pacific. Come along on this ride to help small businesses turn their dreams into a reality

**The Role**
We’re seeking a forward-thinking **Digital Transformation Manager** to oversee and optimise the integration of tools, data, and automation across our Sales and Marketing Operations. This role will also drive data and analytics strategies to enhance decision-making and efficiency across the organisation. You’ll lead a small but versatile & proficient team through streamlining processes and fostering a data-driven culture.

**Key Responsibilities**
- Manage and optimise the suite of tools, data systems, and automation workflows critical to company operations.
- Develop Scalable Systems: Design and implement tools and processes that can adapt to growth, ensuring they remain effective as the company scales.
- Develop and maintain seamless work process flows, coordinating cross-departmental requirements and aligning them with business objectives.
- Continuously review and optimise workflows to remove inefficiencies, ensuring seamless cross-departmental operations
- Collaborate with engineering and internal stakeholders to design and deliver impactful reporting and analytics solutions.
- Identify, analyse, and implement opportunities for organizational process automation to enhance efficiency and scalability.
- Drive the development of reporting frameworks to increase autonomy across teams and functions.
- Translate complex data insights into actionable strategies and communicate them effectively to management and key stakeholders across Engineering, Sales, Marketing, Product and Operations.
- Act as a catalyst for change, working closely with teams to identify and execute on business transformation opportunities.

**About You**
- 5+ years of proven experience in managing marketing and sales operations with a strong focus on digital transformation.
- Proficiency in data and analytics tools (Segment, Posthog), automation software (Zapier & Hightouch), and CRM systems (Salesforce).
- Exceptional communication skills, with the ability to present complex ideas simply and clearly.
- A proactive problem-solver with a strategic mindset and a knack for streamlining processes.
- Leadership experience with a track record of mentoring and guiding direct reports. Extra bonus if you have experience managing an offshore team.
- Passion for innovation, with a commitment to driving operational excellence.

**Amazing benefits we’ll provide**:
A generous ESOP to reward your hard work
An additional paid day of leave for your birthday
Generous parental leave policy for parents and carers
A genuine flexible work-from-home policy to assist you in balancing your work and personal life
Annual Learning Stipend for you to allocate towards any course of your choice, supporting both your personal or professional growth
Mentoring Program to facilitate your growth and development by tapping into the experience of our accomplished business leaders
✨Culture of transparency supported by initiatives such as regular CEO Town halls, regular employee feedback surveys and end-of-month department performance reports shared across the business
Culture Calendar with monthly activities, birthday cake celebrations and team-building days
Discounted gym membership that’s a 2-min walk from our office
End-of-trip facilities to make your commute smooth & easy

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