Head of Retail

5 months ago

Sydney, Australia The Talent Mill Full time

**Now Hiring | Contemporary Designer Brands | Sydney**

The brand |

This Fashion group has 5 stores across Australia and New Zealand across two brands. The first a contemporary designer brand that is universally loved for its simplistic and modern design grounded in American cool. The second a well loved multi-branded offering that offers an ever evolving mix of niche and mainline designers.

The role |

As the Head of Retail you will ultimately drive sales performance and financial results across all stores, based from the HQ in Sydney.

You will be client centric - driving client experience and team engagement ensuring that the brand ethos is honoured at all touchpoints. You will be a leader in retail excellence, understanding how to inspire team cohesion, and have exceptional commercial acumen.

Reporting to the Director you will:

- As a brand Ambassador, continually inspire the ethos of the brand internally and externally
- Build and maintain a client-focused mindset, client loyalty and retention
- Foster a positive and collaborative work environment across the stores
- Engage Boutique team members and stakeholders to establish effective and strong relationships
- Consistently empower and guide Boutique leaders
- Overseeing recruitment for all stores - ensuring that new hires are on brand and set up for success
- Maximise sales results and KPIs in line with the brand's strategic objectives
- Implement operational procedures in collaboration with the Head Office departments
- Develop visual merchandising guidelines that deliver results

The Skillset |

To be successful in this role we are looking for a dedicated people leader - who has proven extensive experience of managing multiple sites(4+) and an evident possession of resilience, problem solving ability and commercial acumen.
- A career retailer with demonstrated previous experience in an Area/Regional/State Manager position. 4+ years in a multi-site role
- Experience in the Australian designer space or a client centric environment is essential as is a demonstrated understanding of what key attributes are required in this space
- Demonstrated background in improving financial performance.
- Understand and continually observe the business environment including market trends and competition
- Passionate about a career in luxury fashion
- Client focused with a natural ability to build and nurture relationships
- An inspiring people leader who prioritises employee development and succession planning
- Demonstrated ability to work within a team to achieve store targets and KPIs
- The ability to deliver constructive feedback with emotional intelligence

The offer |

Along with defined career progression opportunities, professional development:

- Competitive salary package
- Opportunity to work with a talented and passionate team
- Generous seasonal wardrobe
- Excellent bonus structures and incentives

This role requires frequent interstate and international travel - it is autonomous and requires someone who can step into the role with relative ease.

The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful connections, add value and deliver an unforgettable service.

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