Casual Trainee Custody Officer

3 weeks ago

Melbourne, Australia G4S Full time

WHAT WE OFFER
- Uniform and essential equipment
- Variety of tasks and daily challenges
- Comprehensive training program to ensure you are set up for success
- Penalties and overtime working shift work

ABOUT THE ROLE
In partnership with Victoria Police, G4S operated Police Gaols are the main reception points for people who have been charged by the Police, and people in custody that are required to attend court. The services we provide range from accommodation, escorting people in custody to their court appearance, and 24/7 medical services. All services are designed to ensure the safety and security of people in custody, staff and the community.
We have several Full-Time and Casual Trainee Custodial Officer positions available at the Melbourne Custody Centre (CBD) working across other Police Gaols at Ringwood Magistrates Court, Collingwood Neighbourhood Justice Centre, Moorabbin Justice Centre, and Dandenong Childrens Court with training commencing in April 2024.
As a Custodial Officer working alongside people in challenging situations, a great deal of resilience, maturity, compassion, and empathy is required to promote positive engagement with people in custody and diffuse and manage conflict that may occur.
It's imperative that people are made to feel safe and supported whilst in our care.
- Ensuring the welfare of people in court and custody.
- Managing and escorting them through the facility and in court and providing security during court hearings
- Operating the control room and ensuring the safe and secure operation of the Police Gaol
- Reporting on incidents, occupational health and safety, risk mitigations and intelligence
- Searching people in custody
- As we operate on a 24/7 roster, experience in working shift work or willingness to be flexible.

ABOUT YOU
This particular role and work environment is suited to individuals who have:

- Exceptional communication skills with the ability to build rapport with people of all ages from varying backgrounds
- Demonstrated conflict resolution and negotiation skills
- Experience working as part of and contributing towards a close knit team
- Strong written communication with an understanding of report writing
- Positive, solutions focused approach to complex and challenging issues with the ability to think outside the box
- The capability to meet the physical requirements of the role
- Experience in dealing with and respect for confidential and sensitive information
- The ability to achieve a clearance through a criminal record check (including fingerprints)
- Hold a current Victorian Working With Childrens Check
- Advantageous to have experience in X-ray screening
- A current Drivers Licence - Full Licence is an advantage

About G4S Australia and New Zealand
G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

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