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Service Consultant

4 months ago

Osborne Park, Australia BGC Australia Full time

Exiting opportunity to join our Service/ Maintenance team
- Permanent role in a busy and friendly team
- Central Osborne Park Location

**About us**
BGC Housing Group is Western Australia’s largest residential builder, having built more homes for West Australians than any other builder. We are a family-orientated, value-driven business that is committed to building affordable, energy-efficient homes. With headquarters boasting the largest showroom in the country and state-of-the-art facilities. Our employees enjoy an inclusive culture, that encourages team building, support and regular social events. BGC Housing Group is also committed to supporting the community, through its support of mental health in the construction industry.

**The Opportunity**
Based in our Osborne Park office you will be responsible for scheduling the rectification of any defect items of new home builds for our residential construction team. Working with the construction team, the successful applicant will need to provide the best possible customer service to our valued clients.

Experience within the building industry, such as maintenance administration, or previous employment in property management, aftersales/service or insurance industries will be highly regarded.

**About you**
- Excellent customer service skills resulting in high levels of customer satisfaction;
- Ability to build relationships with trades and maintenance teams;
- Strong problem solving skills;
- Exceptional communication skills, both written and verbal ;
- A high attention to detail and level of accuracy;
- Proven ability to work to deadlines and prioritize tasks.

**What we offer**
Backed by over 60 years of experience in the building industry, BGC operations spans manufacturing through to construction. With integrated businesses across residential construction, commercial construction, and manufacturing, we work towards building the future for more Australians.

We pride ourselves on our healthy and safe workplace culture of diversity, inclusiveness and support. At BGC, we place a very high value on our team and want to reward you for your efforts. You will enjoy great staff benefits including;
- In-house BGC discounts
- Employee Assistant Program
- Vehicle discounts partnering with AHG
- Corporate discounts including health insurance, Crown Hotels, retail shopping