Trip Support Officer

4 days ago

Hobart, Australia Tasmanian Walking Company Full time

Are you passionate about adventure? Join the Tasmanian Walking Company and become part of an eco-tourism family that’s been hitting the trails for more than three decades.

The **Tasmanian Walking Company** (TWC) have been walking for over 30 years, offering amazing wilderness experiences to our guests in some of Tasmania's most special and remote wilderness locations. We work to deliver a truly immersive experience as we create connections between people and place in remote cultural landscapes through our boutique multi-day walking experiences.

Whilst our roots lie in Tassie, we operate on mainland Australia as The Australian Walking Company (AWC) and are excited to be experiencing a growth phase in the business as we introduce a number of new walks.

We pride ourselves on having a culture that promotes sustainability, equal opportunities, accountability and continuous improvement, respect, integrity, and genuine fun (it’s even one of our values) so that we can be leaders in our industry and are welcoming to individuals from all walks of life.

**About the Role**

This is a full-time permanent position, based in our Hobart office in the heart of the CBD.

The Trip Support Officer reports to our Regional Experience Manager and is crucial to the smooth operation of trips. They provide frontline support, acting as a key link between various operational functions and the execution of each trip. Their duties include managing scheduled support tasks, handling day-of-operations activities, and ensuring all trips run flawlessly.

Key responsibilities include, but are not limited to:

- **Direct Trip Support**: Provide on-site assistance to all trips, addressing planned and scheduled support functions, as well as overseeing Returns Hosts and delivering training requirements.
- ** Guest Information Management**: Acting on guest information, including dietary restrictions, transportation details, and medical requirements and distributing via trip notes to guest facing staff.
- **Deliveries and Stock Management**: Order, receive, store, and unpack deliveries efficiently and accurately.
- **Gear and Equipment Management**: Monitor and report broken or damaged gear and equipment.
- **Operational Support**: Source and procure operational items and requirements as requested, including ordering, and managing office supplies.

**What you will bring**

This is an excellent opportunity for an individual who has an interest in the travel and hospitality industry and are passionate about the Australian Wilderness.

We are looking for a detail orientated and collaborative Trip Support Officer who is adaptive, process driven, highly organised and possesses a growth mindset with the ability to problem solve to achieve operational success. In addition, you will have:

- Demonstrated experience in an operational role, preferably within the hospitality and tourism industry, with proven knowledge of trip coordination processes and procedures.
- Demonstrated experience using Microsoft Office Suite and CRM systems.
- Experience using HRIS (Employment Hero) and rostering systems (Deputy).
- Provide Responsible Service of Alcohol (SITHFAB021).
- Food Safety Supervisor (Food Handling Level 2)
- Excellent attention to detail and the ability to maintain accuracy in a fast-paced environment.
- Strong analytical and problem-solving skills, with the ability to identify and address rostering challenges proactively.
- Exceptional organisational and time management abilities, with the capacity to prioritize tasks effectively.
- Flexibility to work outside regular business hours, including evenings and weekends, as required by operational needs.

**What we can offer you**:

- Opportunities for ongoing training, social and professional development events.
- Exclusive pro-deals program for access to discounted adventure gear.
- Opportunities to experience our other walking products.
- Family & friend discounts across our walking products.

**How to show your interest**

Please provide your current resume and cover letter explaining why you are interested in the position with Tasmanian Walking Company.

  • Research Support Specialist

    7 days ago

    Hobart, Tasmania, Australia University of Tasmania Full time

    About the OpportunityThe University of Tasmania seeks a highly motivated and experienced Aquaculture Facilities and Compliance Officer to support research staff and aquaculture systems in a high-performance working environment.This is an exciting opportunity to join our team and contribute to innovative aquaculture operations shaping the future of...

  • Fisheries and Compliance Officer

    7 days ago

    Hobart, Tasmania, Australia University of Tasmania Full time

    Aquaculture Facilities and Compliance Officer RoleThis is a full-time, ongoing role based in Hobart. The successful applicant will be responsible for supporting research staff and aquaculture systems in a high-performance working environment.ResponsibilitiesYour key responsibilities will include:Sourcing, housing, and husbandry of aquatic species needed for...

  • Support Services Officer

    6 days ago

    Hobart, Tasmania, Australia Port Arthur Full time

    The role of a Support Services Officer with Port Arthur is to provide administrative support to the Officer-in-Charge and police personnel. This includes providing clerical and keyboard support, as well as assisting with tasks such as managing documents and coordinating events.As a Support Services Officer, you will work in a fast-paced environment and be...

  • Business Support Officer

    7 days ago

    Hobart, Australia HAYS Full time

    Full time opportunity as a Supply Chain Business Support Officer for a well-known Tasmanian organisation. **Your new company** Hays Office Support are currently seeking a Supply Chain Business Support Officer for a well-known Tasmanian organisation. This is an exciting opportunity to join their team & assist with administrative requirements relating to...

  • Support Services Officer

    2 days ago

    Hobart, Tasmania, Australia Everi Pty Full time

    About UsNH Tasmania is a leading provider of community-based services in Tasmania. Our mission is to support local communities through key programs and initiatives.Job SummaryThis role plays a critical part in supporting our events, meetings, and training programs. The successful candidate will have excellent administration and organisational skills, as well...

  • Corporate Support Officer

    4 days ago

    Hobart, Australia HAYS Full time

    Full time Corporate Support Officer role based in the Hobart CBD working with a professional services **Your new company** Based in the Hobart CBD, this well-known professional services firm focuses on providing premium service to a broad range of clients. With a diverse team, they are well known to value their staff, and have an outstanding reputation in...

  • Support Officer Academic

    22 hours ago

    Hobart, Tasmania, Australia Tasmanian Catholic Education Office Full time

    Welcome to Tasmanian Catholic Education Office, where we are committed to delivering exceptional educational experiences for our students.We are currently seeking an Academic Support Specialist to join our team. In this role, you will play a critical part in creating a safe and engaging learning environment that fosters academic success.Your key...

  • Support Services Officer

    2 days ago

    Hobart, Tasmania, Australia Port Arthur Full time

    About Our Organisation:Our organisation is committed to providing high-quality healthcare services to the community, and we are seeking an experienced Project Support Officer to join our team in the South.Job Description:The Project Support Officer works within the Programming and Delivery team and will provide project support services that assist senior...

  • Administrative Support Officer

    4 days ago

    Hobart, Tasmania, Australia Zinfra Full time

    About the CompanyZinfra is a leading infrastructure services provider dedicated to delivering exceptional solutions in the energy, utilities, and infrastructure sectors.We pride ourselves on our innovative approach, technical expertise, and commitment to safety, quality, and sustainability.Our team of over 2000 members across Australia consistently strives...

  • Support Services Officer

    3 days ago

    Hobart, Tasmania, Australia Service Tasmania Full time

    Job DescriptionThis position involves providing administrative support to the Officer-in-Charge and police personnel attached to Southern Regional Prosecution Services, Hobart.Main ResponsibilitiesProviding clerical and keyboard supportAssisting with administrative tasksDeveloping and maintaining accurate recordsRequirementsThe following requirements must be...

  • Investment Support Officer

    2 days ago

    Hobart, Tasmania, Australia Department of Education and Training of Australia Full time

    **Role Description:**We are seeking a highly skilled Project Support Officer to join our Assurance Strategy and Engagement team within the Portfolio Assurance Branch.The successful candidate will have strong analytical and problem-solving skills, with experience in program/project management and stakeholder engagement.The role involves providing support to...

  • Ict Support Officer

    2 weeks ago

    Hobart, Australia RTG Pty Ltd Full time

    Join an organisation to make a difference in the future of education - We embrace diversity and individual talents, strengths, and differences - Continuously learn and grow your tech skills and experience **About this Role** We have an exciting opportunity for a client-focused **ICT Support Officer** with excellent problem-solving skills. We’re looking...

  • Aps3 Operations Support Officer

    14 hours ago

    Hobart, Australia HAYS Full time

    Chance to join a small, high-performing team! **Your new company** Hays Office Support are currently seeking an Operations Support Officer for a well-known Tasmanian organisation. This is an exciting opportunity to join their team & assist with administrative requirements relating to operations support and development. This organisation undertakes...

  • Applications Support Officer

    5 days ago

    Hobart, Tasmania, Australia Anglicare Tas Full time

    Housing Connect Key FunctionsThe Applications Support Officer plays a vital role in ensuring the smooth operation of Housing Connect services. This includes providing information and assistance to clients regarding their housing-related applications.Key responsibilities include managing client queries, maintaining accurate records, and communicating...

  • Project Support Officer

    3 weeks ago

    Hobart, Australia Veris Full time

    **About Us** Veris is Australia's largest and leading surveying, digital & spatial and planning business. With over 500 professionals working across Australia Veris combines innovative technologies with some of Australia's best spatial experience to deliver an integrated approach to the full project life cycle, from initial planning and feasibility through...

  • Events Support Officer

    2 days ago

    Hobart, Tasmania, Australia Everi Pty Full time

    Purpose of the position: This position is designed to support the Neighbourhood Houses Tasmania (NHT) team with the delivery of key events in our annual calendar, including our conference (August) and Neighbourhood House Week (May).The role is part of a small, dynamic team, providing peak body functions to a Network of 32 Tasmanian Neighbourhood Houses. The...

  • Customer Service and Support Officer

    2 weeks ago

    Hobart, Australia HAYS Full time

    Full time temporary contract Customer Service and Support Officer role based in the Hobart CBD. **Your new company** Based in the Hobart CBD, this position sits within the Tasmanian Foreign Affairs and Trade Sector and is an opportunity to join the Hobart team. Their responsibilities promote and protect Australia’s international interests to support our...

  • Aps3 Recruitment Support Officer

    7 days ago

    Hobart, Australia HAYS Full time

    Exciting opportunity to step into a government role. **Your new company** Hays Office Support are currently seeking a Recruitment Support Officer for a well-known Tasmanian organisation. This is an exciting opportunity to join their team & assist with administrative requirements relating to expeditioner recruitment. This organisation undertakes scientific...

  • Payroll Support Officer

    15 hours ago

    Hobart, Australia HAYS Full time

    A Payroll Support position with a trusted Tasmanian energy provider - 3 month contract at $48 p/hour + super. **Your new company** Are you looking for an exciting temporary position? Or perhaps ready for some career growth? Based north of the Hobart CBD, this role sits within one of Tasmania’s largest energy providers. There has become a need for support...

  • Learning Support Officer K

    1 day ago

    Hobart, Tasmania, Australia Tasmanian Catholic Education Office Full time

    30.83 hours per week, 0.82 FTE, term time Monday - Friday 8.30am - 3.30pm Ongoing position Commencing 31 March 2025.The Learning Support Officer will work closely and collaboratively with teaching staff to provide support for student learning in classroom, small groups, and one-to-one settings under the direction of the Learning Leader of Lantern.As a...