Administration Officer

1 month ago

Perth, Australia Icon Group Full time

**Administration**

**Perth**

**Part Time**

**Icon Cancer Centre Australia**
- Be part of a dedicated team that transforms lives. Use your admin skills in a meaningful role, helping patients navigate their cancer treatment journey._
- **Flexible Roles**: Casual and Part-Time positions available, Monday to Friday - **No weekends**:

- **Competitive Pay** and plenty of opportunities to grow and advance your career
- **Purpose-Driven Work**: Support patients in a compassionate, patient-centred environment at our comprehensive cancer care centre

**About the Role**:
We’re looking for a motivated **Medical Administration Officer** to join our dynamic team at the **Icon Cancer Care Centre** in Midland. This isn’t your typical admin role - you’ll be the key contact for patients as they receive life-changing care. Your support will be essential in ensuring their journey runs smoothly, from initial appointments to billing and discharge.

In addition to administrative and patient support duties, you’ll also play a key role in the **coordination of site maintenance**. Working closely with the Site Manager and reporting to the Administration Team Leader, you will handle routine and unexpected maintenance tasks. From liaising with contractors for odd jobs to handling removals and maintenance requests, you’ll ensure the site is well-maintained and any issues are addressed promptly.

This position offers the chance to work in a fast-paced and meaningful environment, providing secretarial and reception support across our **Surgical, Radiation Therapy, Oncology, and Haematology departments**. It’s not just about managing paperwork - it’s about being part of a team that truly impacts the lives of patients and their families.

**Key Responsibilities**:

- Be the warm and friendly face that welcomes patients and collects their details
- Coordinate and schedule critical treatment appointments
- Manage and triage referrals for surgery, radiation, and medical oncology treatments
- Answer patient queries with empathy, both in person and over the phone
- Ensure all billing is processed accurately and handle daily banking with precision
- Track patient progress through their treatment, making sure administrative needs are handled smoothly
- Maintain organized, up-to-date patient records
- Coordinate routine and unexpected maintenance tasks to keep the site running smoothly
- Liaise with contractors for various maintenance jobs, removals, and odd tasks as needed
- Work closely with the Site Manager on site upkeep while reporting to the Administration Team Leader
- Be familiar with medical terminology and health claims processes, including Medicare, Private Health Insurance, and DVA

**What We’re Looking For**:
We’re searching for a proactive, compassionate individual who excels in a medical administration role. You’ll need to be organized, detail-oriented, and ready to provide exceptional service to patients during what can be an emotional and challenging time. You should also be comfortable managing site maintenance and coordinating with contractors as needed.

**Skills & Experience**:

- Previous experience in a hospital, medical practice, or day procedure reception (electronic practice management systems experience highly desirable)
- Strong understanding of medical reception, radiation oncology, or inpatient services
- Experience in coordinating maintenance tasks and liaising with contractors is a plus
- Ability to manage time efficiently, work independently, and collaborate with a team
- Excellent communication and problem-solving skills, especially in sensitive situations
- Basic knowledge of medical billing and health insurance claims (Medicare, Private Health Insurance, and DVA)

**_Join a team that is as passionate about delivering outstanding care as you are If you’re looking for a role where your attention to detail and positive attitude will make a real impact, we’d love to hear from you._**
**About Icon**:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

**Benefits you’ll enjoy**:

- **Career-Enhancing Training**: Access dedicated, industry-recognized pharmacy training courses to boost your career.
- **Competitive Remuneration & Professional Development**: Enjoy a structured career pathway an

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