Manager Quarantine Fee Operations

3 days ago

Melbourne City Centre, Australia Department of Justice and Community Safety Full time

Fixed term VPS6 management opportunity available to 31 December 2024
- Manage a small team in the administration and collection of quarantine contribution fees owed to the state
- $130,673 to $174,869 superannuation

About us
The Department of Justice and Community Safety (the department) delivers a justice and community safety system that works to build a safer, fairer and stronger Victoria.
The Quarantine Fee Operations team in the Emergency Management group is responsible for the administration of quarantine contribution fees under Part 14 of the Public Health and Wellbeing Act 2004 and Public Health and Wellbeing (Quarantine Fees) Regulations 2020.
About the Role
As the Manager, Quarantine Fee Operations, your accountabilities include:

- leading a small highly motivated team and customer support and technology system service providers in the collection and administration of quarantine contribution fees under the Act, in accordance with public sector obligations and best practice
- Designing, initiating and delivering strategic solutions, including enhancements to the Quarantine Fee Invoicing System, to improve data quality and reporting to inform operational strategies
- Leading the development and implementation of program policies, procedures and resources, including communications and statutory notices to public stakeholders, in compliance with the Financial Management Act 1994 and Ministerial Standing Directions, industry standards and the fee legislation
- ensuring the quality, timeliness, and accuracy of Program deliverables, including briefs and reports to senior executive and ministerial audiences.
- Overseeing the management and performance of contracted suppliers and related expenditure

About You
- Experience in the collection of statutory charges, including fees or fines, under complex policy and legislative frameworks
- Successfully initiated and led strategic change and improvement projects in collaboration with stakeholder corporate support areas in compressed timeframes
- Demonstrated ability to deliver high-quality, insightful products, including business cases, change management and strategies and briefs to senior executive and ministerial audiences.
- Experience in managing contracts and supplier performance in accordance with government procurement and contract management frameworks
- a strong understanding of fee revenue accounting and reporting obligations under the Financial Management Act 1994 and associated policies, practices and procedures.

Specialist/Technical Expertise/Qualifications
- Advanced Microsoft suite skills, particularly excel.
- Related tertiary qualifications in business management, accounting or data management would be favourable.

The work location for this position is flexible within Victoria, with hybrid work arrangements available.
How to apply

**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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