Functional Consultant

2 months ago

Gosford, Australia TAFE NSW Full time

**A career of life-changing impact**

**Functional Consultant**

**Full-time Permanent**

**Location Negotiable (pending TAFE NSW campus availability)**

**Base salary range of $119, 757 - $132,188 p.a plus employer’s contribution to superannuation and annual leave loading**

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer First, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

**We invest in our people**

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, a 35-hour working week with various flexible working options.

**About the role**

**About You**

You will be part of the Dynamics 365 team who enjoys maximising value to customers. You will have experience in the Field Services, Finance and Operation areas of Dynamics 365.

Through your experience and knowledge gained by working with MS Dynamics projects, you will;
- Work closely with clients to understand, analyse and document their business processes, challenges and objectives for system implementation.
- Conduct investigative work to gather requirements using various sources such as interviews, document analysis, requirements workshops, business process descriptions, user cases, scenarios, business analysis, task and workflow analysis, and user journeys to establish detailed knowledge of the current processes.
- Design functional specifications and documentation based on gathered requirements.
- Coordinate with senior systems analysts to determine the appropriate course of action in problem resolution, including the accurate assessment of identified issues to determine whether a technical or functional cause and/or resolution.
- Coordinate with the Technical Consultants and end users to design appropriate system modifications and technical solutions to support and resolve any identified system issues.
- Conduct review sessions and work with users/SMEs to incorporate new functionalities seamlessly.
- Work with agile methodologies to assist in the identification/creation of EPICS, Features and User Stories.

To learn more about the role, view the Position Description.

**Our commitment to Diversity, Equality, and Inclusion**

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

**Applications close 11:55pm Tuesday 30th April 2024**
- Your current resume (PDF)

**Targeted Question**:Describe a challenging project you've worked on as a functional consultant. What was your role, how did you contribute to the project's success, and what was the result?

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

For ongoing positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

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