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Aus (Canberra) - Communications Officer, Ao

4 weeks ago

Canberra, Australia Foreign & Commonwealth Office Full time

Job Description (Roles and Responsibilities)

Creative with a flair for making great content? Interested in international relations at the highest level? Join the British Government in Australia and supercharge your career.

We need a Communications Officer to support our social media channels, events and media engagement. From interviewing famous UK sportspeople, to filming at major international events, or supporting high profile political visitors, no two days in this role are ever the same. Your expertise will help us tell our story to Australians, and in return, you’ll be given experiences and access not available anywhere else.

We represent the best of British, and we need your best to help us tell the UK story in Australia.

Job Description (Roles and Responsibilities)

You will be managed by a Senior Communications Manager and work closely with the media & communications team and Head of Australia and Oceania communications.

**Roles and Responsibilities**:

- You will create and publish social media content across our channels that supports the UK’s objectives in Australia. Ensuring content follows brand and social media guidelines.
- Stay up to date with the latest best practice, insight and expertise across social media channels. Analyse how UK in Australia performs compared to these and make recommendations for improvements.
- Use judgement to make decisions and prioritise activity, ensuring that messages are high quality and support UK objectives. Work with the team to identify pinch points working in advance where possible and highlighting where more support is needed.
- Coordinate activity across the UK in Australia network, adding it into forward planning grids and ensuring that events, announcements and initiatives have clear social media plans.
- Plan weekly and monthly social calendar across all channels which supports the full range of UKinAustralia objectives. Proactively identifying and publishing evergreen content to maintain delivery.
- Monitor direct messages and replies, ensuring community standards are upheld and signposting British nationals to support where necessary
- Evaluate success of activity and identify lessons learned. Develop clear audience insight about specific channels, messages and formats to improve performance across social media channels.
- Work as part of a wider team to increase followers and engagement across social media channels and maintain our relationships with key media stakeholders.

**Resources managed (staff and expenditure)**:
Budget may be available for ad-hoc video support from an agency, but the vast majority of materials are developed in-house and occasionally in collaboration with marketing hubs in Hong Kong, Delhi and London.

Essential qualifications, skills and experience
- High level of written (native) and spoken English language proficiency required
- Experience in social media planning, creation and evaluation
- Understanding of social media channels, main metrics, benchmarks and reporting.

Desirable qualifications, skills and experience
- Excellent attention to detail
- Ability to create videos and visual content using Adobe, Canva or other relevant software
- Good news sense and understanding of reputation management
- Awareness of range of paid, earned, owned channels and how to utilise to best effect
- Required behaviours- Seeing the Big Picture, Changing and Improving, Making Effective Decisions, Delivering at Pace, Communicating and Influencing, Working Together Application deadline Application deadline - day Application deadline - month Application deadline - year
- 13 June 2023

Grade
- Administrative Officer (AO)

Type of Position
- Full-time, Permanent

Working hours per week
- 38

Region
- Asia Pacific

Country/Territory
- Australia

Location (City)
- Canberra

Type of Post
- British High Commission

Number of vacancies
- 1

Salary Currency
- AUD

Salary
- AUD 69,303

Start Date Start Date - day Start Date - month Start Date - year
- 31 July 2023

Other benefits and conditions of employment

**This role advertised is a Full-Time, Permanent role to be based in Canberra.**

Salary is at AU$ 69,303 per annum (paid out monthly), plus 11% superannuation.

**Open to Australian citizens, permanent residents, and partners/ dependents of UK-based diplomatic staff currently posted in Australia.**

The Australia network offers a wide range of learning and development opportunities, including job-specific training as necessary and broader learning linked to the FCO Diplomatic Academy. There are opportunities to job-shadow other staff, and the successful applicant will be encouraged to take part in broader British High Commission activities. The British High Commission is committed to providing all staff with learning and development (L&D) opportunities and we will work with you to develop your own L&D plan.

**Working patterns**:
Part time, flexi, work from home two days per week. Some outside hours calls are unavoidable given the ti

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