Fraud Analyst

3 weeks ago

Brisbane, Australia Macquarie Group Limited Full time

Take on a new challenge within our Fraud Prevention Team (FPT) who are passionate about reviewing, analysing and verifying transactions with a key focus on fraud prevention and detection. As a member of our Fraud Prevention Team you will be responsible for protecting client funds across our Banking and Financial Services products and providing a seamless client experience during afterhours and over weekends.

Working within a specialised team, as our Fraud Analyst you will provide fraud risk services for Banking and Financial Services products to ensure assessments and decisions are being made in accordance with appropriate policies and within approved risk parameters, analysing transaction data and fraud metrics to determine trends and indicators which may assist in detecting and preventing online and card fraud.

As a member of the Fraud Prevention Team, you will be passionate about protecting client funds and the client experience. You will be naturally inquisitive and have highly developed problem solving and decision-making skills along with the ability to work towards tight deadlines.

This is an exciting opportunity to develop a range of skills, to make a difference in creating positive customer experience and to protect customers from fraud risk. We understand you have other life commitments and would like to work with you on what is best suited. This role is open for full time or part time arrangement with the following shifts. You will be based at home during your work hours (with the expectation to be in the office for initial trainings and moments that matter).

Weekday shifts options:

- 5:00 PM - 1:00 AM
- 12:00 AM - 8:00 AM

Weekend shifts options:

- 8:00 AM - 4:00 PM
- 4:00 PM - 12:00AM
- 12:00 AM - 8:00 AM

**About Banking and Financial Services**

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.

**Our commitment to Diversity, Equity and Inclusion**

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

**About Macquarie**:
A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 19,200+ employees and offices in 34 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

**Job no**: BFS-972288
- **Work type**: Permanent - Full time, Permanent - Part time
- **Location**: Brisbane, Melbourne, Sydney
- **Category**: Customer Service, Operations, Risk Management, Other
- **Group**: Banking and Financial Services
- **Division**: BFS Central & Operations
- **Recruiter**: Rebecca Chan
- **Opening Date**: 16/3/2023

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