Customer Service Representative
2 weeks ago
Customer Service Representative - Castlemaine
- We are seeking x2 enthusiastic customer service professionals to join our Castlemaine Branch team
**Position 1**:
- **12 month contract**:
- **16 hours** per week: Monday, Wednesday - Friday: 9.30am - 1.30pm
**Position 2**:
- **Permanent position**:
- **12 hours per week: Tuesday, Wednesday and Friday: 12.15 - 4.15pm**
**Do work that matters**
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.
**See yourself in our team**
As a Customer Service Representative in our Branch you'll be:
- Responding to customers transactional banking needs, delivering a seamless customer experience
- Processing transactions including deposits, withdrawals, bank cheques, transfers & CommFX
- Completing financial health checks to assess customers' needs, identify any changes or needs for specific products or services
- Assisting with Cash/ATM procedures
- Educating and demonstrating of our in-branch technology and digital banking options for customers
- Adhering to the Bank's processes and procedures, including accurately reconciling transactions, reviewing customers' financial positions & championing our strong risk culture
**We're interested in hearing from people who have**:
- A genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position
- A genuine interest in improving the financial wellbeing and lives of our customers
- The ability to ask the right questions, respond to customers' needs and refer them to the relevant team members in order to better serve their needs
- Excellent communication skills & willingness to contribute to a collaborative culture
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 13/11/2024
Job ID REQ222577
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeCustomer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...
-
Customer Service Representative
2 months ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeCustomer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...
-
Customer Service Representative
2 days ago
Melbourne, Victoria, Australia East Wimmera Health Service Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at East Wimmera Health Service. As a Support Services Officer, you will be responsible for providing exceptional customer service and support to our patients and stakeholders.
-
Customer Service Representative
2 weeks ago
Melbourne, Victoria, Australia Empire Group Full timeWe are seeking a skilled Customer Service Representative to join our team in providing exceptional support to our customers. As a representative, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:* Respond to customer inquiries via phone, email, and chat* Resolve...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia Coles Full timeWe're looking for a Customer Service Representative to join our team at Coles. As a representative, you'll be the first point of contact for our customers, providing exceptional service and support.What does the role involve?As a Customer Service Representative, you'll be responsible for:Providing excellent customer service and resolving customer...
-
Customer Service Representative
3 weeks ago
Melbourne, Victoria, Australia Woolworths Full timeAs a Customer Service Representative at Woolworths, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be responsible for handling customer inquiries, resolving issues, and providing product information. If you have a passion for delivering outstanding customer...
-
Customer Service Representative
3 weeks ago
Melbourne, Victoria, Australia Great Southern Bank Full timeCustomer Service RepresentativeAt Great Southern Bank, we're looking for a skilled Customer Service Representative to join our team. As a key point of contact for our customers, you'll provide exceptional support and service, helping them achieve their financial goals.Key Responsibilities:Provide personalized support to customers through various channelsHelp...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia bta Sales Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at bta Sales. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling phone and email enquiries, and managing orders from start to finish.Main ResponsibilitiesProvide outstanding customer service through phone...
-
Customer Service Representative
5 days ago
North Melbourne, Victoria, Australia VISY Full timeCustomer Service RepresentativeVisy is a leader in the recycling industry, and we're seeking a skilled Customer Service Representative to join our team.Deliver exceptional customer service through effective issue resolutionBuild strong relationships with internal and external stakeholdersProvide timely and accurate information to customersAs a Customer...
-
Customer Service Representative
3 weeks ago
Melbourne, Victoria, Australia Commonwealth Bank of Australia Full timeWe are seeking enthusiastic customer service professionals to join our team at the Commonwealth Bank of Australia.The Retail Banking Services team delivers a seamless banking experience to millions of customers. As a Customer Service Representative, you will be the public face of the bank, responding to customers' transactional banking needs and delivering a...
-
Customer Service Representative
6 months ago
Melbourne, Australia Labourpower Recruitment Services Full time**PURPOSE OF THE JOB**: The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers. This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest...
-
Customer Service Representative
3 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeCustomer Service Representative OpportunityCity Facilities Management is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving incidents, and ensuring a swift and efficient service.Key Responsibilities:Manage a high...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia bta Sales Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling phone and email enquiries, and managing orders from start to finish.Key ResponsibilitiesProvide outstanding customer service through...
-
Customer Service Representative
2 weeks ago
Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full timeAbout UsBendigo and Adelaide Bank is a bank that values community and customer relationships. We're looking for a skilled Customer Service Representative to join our team.Key ResponsibilitiesProvide exceptional customer service and support to our clientsDevelop and maintain strong relationships with customersStay up-to-date with our products and services to...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia Pace Appointments Full timeCustomer Service RepresentativeOur client, a well-established International Freight Forwarder, is seeking a skilled Customer Service Representative to join their dynamic team. Based in the Western Suburbs, you will be responsible for providing exceptional service to clients, managing purchase orders, and ensuring seamless cargo tracking.The Position:You will...
-
Customer Service Representative
3 weeks ago
Melbourne, Victoria, Australia SS&C Solutions Pty Limited Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact centre team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Respond to customer...
-
Customer Service Representative
5 months ago
Melbourne, Australia LivaNova Full timeJoin us today and make a difference in people's lives! GENERAL INFORMATION Job Title: Customer Service Representative Department: Commercial - CS Reports to: Commercial Operations Manager JOB CONTEXT LivaNova Australia and New Zealand represents an organization of around 70 employees. It includes a commercial team of field employees encompassing Sales,...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia Weploy Full timeUnlock Your Potential with WeployAre you a motivated and results-driven individual looking for a challenging role in a dynamic environment? Do you have a passion for delivering exceptional customer experiences? We're seeking a skilled Customer Service Representative to join our team at Weploy!About the RoleWe're looking for a highly organized and efficient...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia Woodforde Group Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Woodforde Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service via phone and email, resolving customer queries, and performing accurate data...
-
Customer Service Representative
3 weeks ago
Melbourne, Victoria, Australia Suburban Rail Loop Authority Full timeWe are seeking a skilled Customer Service Representative to join our team at Suburban Rail Loop Authority. As a key point of contact for our customers, you will be responsible for handling inbound queries, providing timely and relevant information, and managing feedback and concerns.About the Role:As a Customer Service Representative, you will be the primary...