Supporter Relations Officer

1 month ago


Glebe, Australia Médecins Sans Frontières Australia Full time

Reporting to the Supporter Relations Assistant Manager this phone-based customer service and data entry role is responsible for critical donor facing and administrative tasks to support the MSF fundraising team and assist our current and potential donors. Collectively the Donor Relations team ensures that our valued donors receive the best possible service and attention.

Working independently within a collaborative and friendly team your accountabilities will include:

- Connect with donors to keep them informed on current MSF campaigns
- Data management
- Involvement with working groups to support your knowledge growth
- Input into projects and continuous improvement initiatives
- Administration and reconciliations

12 month full time contract with flexible start and finish times available. Future potential to extend to permanent will be considered.

**Requirements**:
To be successful in this key influential role you will enjoy engaging with people and working independently within a supportive and professional environment. You will be energised and motivated by working in a global humanitarian organisation and ideally can demonstrate the following:

- Call center and customer care experience;
- Confident experience with database and phone systems, and strong computer literacy;
- High attention to detail;
- Excellent communication and organisational skills; and
- A keen interest in being a part of a NFP organisation.

Applications will be reviewed on receipt.

In MSF Australia, we believe the following 5 values form the foundations of our culture - **T **ransparency, **R **espect **, **U **nderstanding of Diversity **, **S **tepping In **and **Collabora **T **ion.**

At MSF Australia we value T.R.U.S.T as an essential element to how we operate and believe that these organisation values flow from this trust that we build.

Please note:
Médecins Sans Frontières Australia has a Child Protection Policy and Covid-19 vaccination policy in place, all employees are required to comply with these policies.



  • Glebe, Australia Médecins Sans Frontières Australia Full time

    At MSF Australia we are expanding our Supporter Relations department to include an Outbound team! Join our close-knit Supporter Relations department and help to grow a successful team in a job you can make a difference in. As a part of the Outbound team you will enjoy a supportive and inclusive culture that will enable you to achieve personal and...


  • Glebe, Australia Médecins Sans Frontières Australia Full time

    At MSF Australia our Supporter Relations department is made up of an Administration, Donor Facing and Outbound team. Join our close-knit Supporter Relations department in a 12 month contract in a role where you can make a difference for people in need all over the world. As a part of the Outbound team you will enjoy a supportive and inclusive culture that...


  • Glebe, Australia Médecins Sans Frontières Australia Full time

    At MSF Australia our Supporter Relations department is made up of an Administration, Donor Facing and Outbound team. Join our close-knit Supporter Relations department in a 12 month contract in a role where you can make a difference for people in need all over the world. As a part of the Outbound team you will enjoy a supportive and inclusive culture that...


  • Glebe, Australia Médecins Sans Frontières Australia Full time

    MSF Australia is expanding their Supporter Relations team to include an Outbound Donor Support team to be accountable for contacting existing donors to validate or re-activate their pledge details and completing critical administrative tasks to foster ongoing donor engagement. Collectively the Outbound Donor Support team will ensure that our valued donors...


  • Glebe, Australia Woolcock Institute of Medical Research Full time

    Administration Support OfficerAn exciting opportunity has arisen for a dynamic professional to become an integral part of the Woolcock Clinic administration team. This opportunity will see you responsible for administrative support to the teams, managing patients’ appointment bookings, reception services, and providing excellent support to our specialist...


  • Glebe, Australia United Workers Union Full time

    RECEPTION & ADMINISTRATIVE SUPPORT OFFICER (GLEBE) UNITED WORKERS’ UNION The United Workers Union is seeking a highly motivated Receptionist & Administrative Support Officer based in Glebe, NSW. ABOUT UNITED WORKERS’ UNION United Workers’ Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in...


  • Glebe, Australia Wilmar Sugar Full time

    Sugar Australia has an exciting opportunity for an Administration Support Officer who has some dispatch and logistics experience and organisational skill to join our Glebe depot team reporting to the Depot Manager. Backed by a strong manufacturing and supply chain capability, we aim to deliver everyday excellence to our customers across Australia and...


  • Glebe, Australia Australian Council of Trade Unions (ACTU) Full time

    The United Workers Union is seeking a highly motivated Receptionist & Administrative Support Officer based in Glebe, NSW. **ABOUT UNITED WORKERS’ UNION** United Workers’ Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting...


  • Glebe, Australia NSW Government -NSW Police Force Full time

    **Clerk Grade 1/2 (2 roles)**: - **Ongoing Full-Time**: - **Glebe** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days...


  • Glebe, Australia Woolcock Institute of Medical Research Full time

    Communications OfficerAn excellent opportunity has arisen for an experienced Communications Officer to lead, manage and enhance the effectiveness of Woolcock’s communication and engagement with customers and community. The Communications Officer is responsible for utilising digital marketing and media platforms as a tool to execute communication...


  • Glebe, Australia Médecins Sans Frontières Australia Full time

    Reporting to the Strategy and Development Manager this 10-month part time contract will assist with the completion of HR processes/administration relating to field staff and recruitment. She/He is responsible for maintaining positive working relationships with all staff whilst supporting departmental initiatives. **Requirements**: To be successful in this...


  • Glebe, Australia Médecins Sans Frontières Australia Full time

    Reporting to the Strategy and Development Manager this 10-month part time contract will assist with the completion of HR processes/administration relating to field staff and recruitment. She/He is responsible for maintaining positive working relationships with all staff whilst supporting departmental initiatives. **Requirements**: To be successful in this...


  • Glebe, Australia Médecins Sans Frontières Australia Full time

    Reporting to the Senior Financial Accountant this newly designed role will provide end to end accounts payable process management for MSF Australia and MSF New Zealand. With a focus on the timely completion of accounts payable, bank reconciliations, invoicing and expense reporting this collaborative role will support the finance team and liaise with...

  • Office Coordinator

    1 week ago


    Glebe, Australia CUSTOM GEAR Full time

    **CUSTOM GEAR** Industry leading “Brand Support Agency” specialising in Merchandise, Uniforms, Custom Apparel and Clothing. Due to our flawless reputation, our brilliant client base and amazing team, CUSTOM GEAR has seen double our growth year on year, with no slowing down coming into 2023. We are a team that are passionate about success, we are...

  • Office Coordinator

    1 week ago


    Glebe, Australia CUSTOM GEAR Full time

    **CUSTOM GEAR** Industry leading “Brand Support Agency” specialising in Merchandise, Uniforms, Custom Apparel and Clothing. Due to our flawless reputation, our brilliant client base and amazing team, CUSTOM GEAR has seen double our growth year on year, with no slowing down coming into 2023. We are a team that are passionate about success, we are...

  • Office Coordinator

    1 week ago


    Glebe, Australia CUSTOM GEAR Full time

    **CUSTOM GEAR** Industry leading “Brand Support Agency” specialising in Merchandise, Uniforms, Custom Apparel and Clothing. Due to our flawless reputation, our brilliant client base and amazing team, CUSTOM GEAR has seen double our growth year on year, with no slowing down coming into 2023. We are a team that are passionate about success, we are...

  • Office Coordinator

    1 week ago


    Glebe, Australia CUSTOM GEAR Full time

    **CUSTOM GEAR** Industry leading “Brand Support Agency” specialising in Merchandise, Uniforms, Custom Apparel and Clothing. Due to our flawless reputation, our brilliant client base and amazing team, CUSTOM GEAR has seen double our growth year on year, with no slowing down coming into 2023. We are a team that are passionate about success, we are...

  • Office Administration

    2 months ago


    Glebe, Australia Médecins Sans Frontières Australia Full time

    Reporting to the Office Admin Manager this 3 day per week part time tole will assist with the management of the Glebe based office for MSF Australia, along with all associated facilities, safeguarding assets, documents and staff. With a focus on administration tasks overall this role will contribute to the efficient running of the office and administrative...


  • Glebe, Australia Lavender Disability and Mental Health Service Full time

    **Job description** **The applicant resume must outline expirience related to disability industry and expirience supporting people with mental health conditions.** We are looking for Mental Health support workers to fill out shifts for participants. Shifts are available in various locations (Glebe, Parramatta, Ryde, Bankstown, Blacktown, Hills areas). The...

  • Project Officer

    2 weeks ago


    Glebe, Australia TPG Telecom Full time

    Exciting time to join a top 100 ASX listed business with big goals - Hybrid working arrangement - mix of WFH/office - Access to a great selection of benefits We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which...