Part Time Library and Museum Assistant

4 weeks ago

Perth, Australia Amalgam Recruitment Full time

$40 per hour
- Flexible hours
- Minimum 14.5 hours per fortnight

Our client requires a

**Part time Library and Museum Assistant**

to assist with the planning, support and delivery of an efficient and effective library and museum service to the community.

**PRINCIPAL DUTIES AND RESPONSIBILITIES**
- As directed by the Specialist - Library and Museum Hub - Customer Engagement, assist with the planning, development and delivery of frontline customer services to ensure they remain effective and meet the needs of users
- Ensure a high standard of frontline customer service is delivered ensuring presentation of library materials, retail stock, shelf order and the Library and Museum’s general appearance is consistently maintained to a high standard as required
- Attend promptly to public enquiries relating to services and facilities offered and assist in resolving matters raised or refer to the appropriate Library and Museum Officer
- Carry out circulation duties, including user registrations, loans, returns and shelving of library and museum materials and undertake research
- Accurately process payments received including fines, fees and sales ensuring all payments are recorded accurately in the relevant financial system and against the user memberships if applicable
- In consultation with the Specialists, assist where required in the on the job training of new staff, volunteers and work experience students
- Attend meetings and undertake relevant training as required, in order to competently perform the duties of the position
- Actively seek and report on methods of improving systems of work, policies and practices, to ensure the continuous improvement of the Business Management System

**Essential**
- Excellent interpersonal, conflict resolution and negotiation skills with the ability to communicate with a wide range of people and groups, to ensure delivery of a high level of customer service
- Previous relevant experience working within a Library or similar customer service environment
- Sound research and written communication skills
- Proven organisational and administrative skills preferably within a Library or Museum environment
- Ability to work effectively both as a member of a team and autonomously, under mínimal supervision, as required
- Possession of, or the ability to acquire, a current motor vehicle driver’s licence10
- Possession of, or the ability to acquire, a satisfactory National Police Clearance Certificate (dated within the last twelve months)

**Desirable**
- Possession of, or progress towards, a qualification in Library or Museum Studies or recognised equivalent

If the above criteria suits your skills/experience
**APPLY NOW **or call our office at
**9277 6225

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