Training and Support Officer

3 weeks ago

Melbourne, Australia Arrotex Pharmaceuticals Pty Full time

We are a values-led business with a supportive and friendly team and culture
- The ability to work autonomously and drive your own success
- Convenient head office location close to public transport, cafés and shops

**About the role**:
The Buy It Right (BIR) Team are seeking to appoint a service-focused Trainer to join our Melbourne/Sydney office on a full time basis. The role is nationally responsible is responsible for training and supporting retail pharmacy staff on the use of BIR to achieve improved product stock profile, working capital savings, and resource efficiencies in the store.

**You will be responsible for**:

- Train staff on the proper use of BIR and how it works with the pharmacy point-of-sale system.
- Be competent in the pharmacy point-of-sale system that BIR operates on.
- Understand ordering process and troubleshoot replenishment queries.
- Follow up on Initial training with the pharmacy team to review previous training and provide ongoing support to retail staff as they lean and use the software.
- Develop and deliver training programs and materials, including presentations or user guides.
- Respond to helpdesk queries to educate and improve the customer experience.
- Monitor the progress of stores and provide feedback and coaching to improve their performance.
- Respond to helpdesk queries to educate and improve the customer experience.
- Educate the BIR and PAG team to support the implementation of the solution to the wider customer base.

**Skills and experience required**:

- Extensive experience working in Training and/or Learning and Development role, preferably within the Pharmacy space.
- Experience using Buy It Right System.
- Experience in Stock Management.
- Experienced in training virtually.
- Excellent skills in training facilitation and assessment.
- Certificate IV Training and Assessment (or equivalent)
- Experience in facilitating induction programs, on-the-job technical skills training, and blended learning solutions in operational environments

**About The Platform Alliance Group**:
The Platform Alliance Group is one of Australia’s largest pharmacy networks. With over 20 years of experience, we focus on creating healthy communities and supporting our members. Together, as two leading independent pharmacy groups, Pharmacy Alliance and Pharmacy Platform, we’ve merged to create The Platform Alliance Group. With our combined experience and expertise, we are positioned to build the strongest independent pharmacy network in Australia. With a diverse suite of brands and offers to support independent pharmacies, The Platform Alliance Group will continue to evolve the customer-centric retail focus of each group to build brand strategies that improve consumer, member, and supplier partner outcomes.
- At The Platform Alliance Group, we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive to create an equal employment environment where everyone from any background can be themselves._

  • Training Officer

    4 weeks ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Utilise your training expertise to provide support and advice to Family Violence and Mental Health Branch of Department of Justice and Community Safety - Fixed-Term, Full-Time opportunity until 30/06/2023 to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 4: $91,418-$103,725 plus superannuation. About Us The...

  • Student Wellbeing Support

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time / From 27/01/2023 - 24/01/2024 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1321003 **Selection Criteria**: **SC1** Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including...

  • Training Officer

    4 weeks ago

    Melbourne, Australia Department of Justice and Community Safety Full time

    Location: Melbourne | CBD Job type: Full time / 12 months Organisation: Department of Justice and Community Safety **Salary**: $91,418 - $103,725 Occupation: Education and Training Reference: VG/D01782JUNE2023 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their...

  • Classroom Education Support

    1 month ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Western Metropolitan Job type: Part time / From 27/01/2023 - 26/01/2024 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1319921 **Selection Criteria**: **SC1** Capacity to undertake routine support tasks across a range of functions in one or more work areas within...

  • Voc Educ

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time / From 24/04/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Teacher Reference: 1337839 **Selection Criteria**: **SC1** Demonstrated knowledge of the relevant curriculum, including the ability to incorporate the teaching of literacy and numeracy...

  • Wellbeing Support Officer

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time / From 24/04/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 1338105 **Selection Criteria**: **SC1** Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including...

  • Learning Support

    1 month ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time / From 14/03/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1333117 **Selection Criteria**: **SC1** Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school...

  • Education Support

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Cranbourne Job type: Part time / From 27/01/2023 - 20/12/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1320379 **Selection Criteria**: **SC1** Demonstrated experience and skills in coordinating a specific education support function. **SC2** Demonstrated...

  • Integration Aide Class Support Ongoing

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Western Metropolitan Job type: Part time / From 27/01/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1320018 **Selection Criteria**: SC1 Capacity to support students to progress in their academic, social, and emotional development. SC2 Demonstrated capacity...

  • Integration Aide Class Support Ongoing

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Western Metropolitan Job type: Part time / From 27/01/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1320919 **Selection Criteria**: SC1 Capacity to support students to progress in their academic, social, and emotional development. SC2 Demonstrated capacity...

  • Reading Support/intervention

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time / From 24/04/2023 - 20/12/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1338261 **Selection Criteria**: The aim is to assist the Subject Teachers with the role of educating children with learning needs. Learning...

  • Teacher Aide/language Support

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Western Metropolitan Job type: Part time / From 27/01/2023 - 26/01/2024 Organisation: Education and Training **Salary**: Salary not specified Occupation: Teacher Reference: 1320997 **Selection Criteria**: **SC1** Demonstrated high level oral and written communication skills. **SC2** Possess the technical knowledge and expertise...

  • Ed Support Level 1-range 2

    1 month ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time / From 24/04/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1337317 **Selection Criteria**: **SC1** Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school...

  • Ed Support Level 1-range 2

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time / From 20/03/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1333481 **Selection Criteria**: **SC1** Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school...

  • First Aid Officer

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time / From 24/04/2023 - 21/04/2025 Organisation: Education and Training **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 1333390 **Selection Criteria**: SC1 Proficiency in the use of office systems and software, or technical equipment, as relevant to the...

  • Ed Support Level 1-range 2

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time / From 20/02/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Teacher Reference: 1328376 **Selection Criteria**: **SC1** Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school...

  • Ed Support Level 1-range 2

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time / From 27/01/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Teacher Reference: 1325856 **Selection Criteria**: **SC1** Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school...

  • Wellbeing Officer

    1 month ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time / From 20/03/2023 - 12/04/2024 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1333173 **Selection Criteria**: S.C.1. Understanding of common approaches, policies, programs and research relating to student...

  • Administration / Office Coordinator

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time / From 19/03/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 1334007 **Selection Criteria**: SC1. Demonstrated capacity to lead an office team, including capacity for directing the work of others. SC2....

  • Ed Support Level 1-range 2

    4 weeks ago

    Melbourne, Australia Education and Training Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time / From 14/03/2023 - 20/12/2023 Organisation: Education and Training **Salary**: Salary not specified Occupation: Education and Training Reference: 1333782 **Selection Criteria**: **SC1** Demonstrated experience and skills in coordinating a specific education support function. **SC2**...