Join Our Team As An Assistant Manager

4 weeks ago

South Ripley, Australia Amos Cares Home Services Full time

Are you an experienced professional in the cleaning industry looking to take the next step in your career? We're seeking a dedicated Assistant Manager to join our team and contribute to our continued success.

Key Responsibilities:
Staff Management: Utilize your leadership skills to oversee and support our cleaning staff, ensuring they deliver high-quality service and adhere to company standards.Rostering: Manage staff schedules efficiently, considering availability, workload, and client requirements to optimize productivity and coverage.
- Customer Service Administration (CSA): Handle customer inquiries, feedback, and complaints with professionalism and effectiveness, ensuring customer satisfaction and retention.
- Experience: Proven experience in a management role within the cleaning industry, demonstrating strong leadership and organizational abilities.
- Communication: Excellent communication skills, both verbal and written, with the ability to interact effectively with staff and customers.
- Problem-Solving: A proactive approach to problem-solving and conflict resolution, with the ability to address issues promptly and effectively.
- Tech-Savvy: Proficiency in using POS systems and other relevant software for scheduling and administrative tasks.
- Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate operational needs.

Join Our Team:
**Job Type**: Casual

Pay: From $35.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- Day shift
- Rotating roster

Supplemental pay types:

- Penalty rates
- Performance bonus
- Signing bonus

Application Question(s):

- Why do you believe you are a good fit for Amos Cares Homes Services?
- with your skills what makes you believe you would be a good team member and leader with Amos Cares Home Service?
- in a leadership role what are your strengths and weaknesses?
- are willing to get your hands dirty and work with staff to improve overall performance both with Amos Cares Homes Services and there Staff.
- are you prepared to work closely with the owner and improve the day-to-day running's of the business?

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Residential cleaning/ leadership: 3 years (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 25/04/2024

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