Technology Support Coordinator

4 days ago

Brisbane, Australia KordaMentha Full time

Job Location
Brisbane
Division
Practice Management - Technology
Description
- **About the role**

A fantastic opportunity has become available for a Technology Support Coordinator to join our Service and Support team. In this role, you will ensure the efficient operation of all facets of a full stack Microsoft environment to meet the needs of the business as defined in our SLA's.

The key objectives of the role will include:

- Responsible for handling first and second level hardware and software technical support.
- Providing IT support services for a range of desktop models and core infrastructure.
- Researching and investigating technical problems.
- Prioritisation, coordination and escalation of service requests.
- Ensuring IT security best practices are adhered to.
- Adhering to all processes and documenting procedures accordingly.
- Provide professional in-person, telephone and remote support.
- Escalating issues to other Technology teams in a timely manner.
- Making recommendations on upgrades and solutions when necessary.
- Be able to assist non-technical staff with understanding of technical concepts.

**About you**

You will have a friendly, energetic and enthusiastic personality with a results driven work ethic that is able to work both independently and in a team environment. The successful applicant will work with various onsite and remote stakeholders to provide top end customer service. You must possess strong attention to detail, highly developed problem-solving abilities, and display initiative and flexibility.
- Tertiary qualifications or equivalent in a related field with at last 2 years' service desk experience.
- IT support experience in administering Office 365 and Azure AD hybrid deployments.
- IT support experience in the administration and troubleshooting of Microsoftcore platforms (Windows 10, Teams, Sharepoint Online, OneDrive, Active Directory).
- Exposure to various technologies including telephony, wireless, MFA and printing.
- Solid understanding of networking and IT security fundamentals.
- Strong troubleshooting skills.
- Strong written and verbal communication skills.
- Any professional certifications (eg. MCP, MCSA, MCSE, CCNA) would be highly desirable.

This opportunity would interest a pro-active individual who is seeking to work with a dynamic organisation in which technology is a key aspect of the solution. This role requires high-level analysis and problem solving and you must have good communication skills with a strong customer focus. The position can occasionally necessitate flexibility in hours of work to enable support of business-critical IT Operations.

Experience in a similar role in a professional services environment would be preferred.

**About us

  • Esport & Technology Coordinator

    3 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    $93,106 to $101,847 - Ongoing, full-time - Gardens Point **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Esport & Technology Coordinator to join Student Services, Student Services and Wellbeing, Administrative Division. The Esport & Technology Coordinator plays a lead role in coordinating esports and technology related...

  • Esport & Technology Coordinator

    1 week ago

    Brisbane, Queensland, Australia Queensland University of Technology Full time

    $93,106 to $101,84- Ongoing, full-time Gardens PointWho are we looking for?Queensland University of Technology (QUT) is seeking a Esport & Technology Coordinator to join Student Services, Student Services and Wellbeing, Administrative Division.The Esport & Technology Coordinator plays a lead role in coordinating esports and technology related events in...

  • Technology Support Coordinator

    1 week ago

    Brisbane, Queensland, Australia KordaMentha Full time

    Job TitleTechnology Support CoordinatorJob LocationBrisbaneDivisionPractice Management - TechnologyDescription- Technology Support Coordinator Exciting opportunity to work withthe latesttechnology Fast paced organisation with great company culture Permanent position | National role | Brisbane CBD locationAbout the roleA fantastic opportunity has become...

  • Technology Support Coordinator

    1 week ago

    Brisbane, Queensland, Australia KordaMentha Full time

    Job LocationBrisbaneDivisionPractice Management - TechnologyDescription- About the roleA fantastic opportunity has become available for a Technology Support Coordinator to join our Service and Support team. In this role, you will ensure the efficient operation of all facets of a full stack Microsoft environment to meet the needs of the business as defined in...

  • Support Coordinator

    2 weeks ago

    Brisbane, Australia Auscare Support Full time

    Flexible hours - work from home - Competitive hourly rate $65.00per/hr. - Take your NDIS knowledge to the next level. Grow with us! WE WANT YOU! Tired of working for someone else? Ready to take the next step and manage your own time on your own terms? In response to the high demand for Support Coordination services we are actively recruiting in the...

  • Technology Support Officer

    1 week ago

    Brisbane, Queensland, Australia Queensland University of Technology Full time

    $72,741 to $82,04- Ongoing, full-time Gardens PointWho are we looking for?Queensland University of Technology (QUT) is seeking a Technology Support Officer to join Digital Business Solution, Administrative Division.The Technology Support Officer will work in a team environment to assist in providing efficient desktop support and/or audio visual services...

  • Technology Support Officer

    1 week ago

    Brisbane, Queensland, Australia Queensland University of Technology Full time

    $85,857 to $92,96- Ongoing, full-time Kelvin GroveWho are we looking for?We are seeking a Technology Support Officer (Client Computing, Student Environment) to join Digital Business Solution, Administrative Division. Take your IT career to the next level by supporting digital solutions for a major Australian university. At the Queensland University of...

  • Technology Support Officer

    1 month ago

    Brisbane, Australia Queensland University of Technology Full time

    $74,013 to $83,479 - Fixed-term, full-time - Kelvin Grove **Who are we looking for?** We are seeking a Technology Support Officer to join Digital Business Solution, Administrative Division. The Technology Support Officer will work in a team environment to assist in providing efficient audio visual and/or desktop support services related to the client...

  • Technology Support Officer

    1 week ago

    Brisbane, Queensland, Australia Queensland University of Technology Full time

    $74,013 to $83,47- Fixed-term, full-time Kelvin GroveWho are we looking for?We are seeking a Technology Support Officer to join Digital Business Solution, Administrative Division.The Technology Support Officer will work in a team environment to assist in providing efficient audio visual and/or desktop support services related to the client computing and...

  • Technology Project Coordinator

    2 months ago

    Brisbane, Australia Transport and Main Roads Full time

    The Business Services team within the Hardware and Software Asset Management unit, provides high quality, confidential project and administrative support services to Information Technology Branch (ITB). The main objective is to provide project administration support for internally delivered projects and initiatives. Some of your responsibilities as the...

  • Technology Project Coordinator

    1 week ago

    Brisbane, Queensland, Australia Transport and Main Roads Full time

    The Business Services team within the Hardware and Software Asset Management unit, provides high quality, confidential project and administrative support services to Information Technology Branch (ITB). The main objective is to provide project administration support for internally delivered projects and initiatives.Some of your responsibilities as the...

  • Technology Support Lead

    2 months ago

    Brisbane, Australia Stadiums Queensland Full time

    The Technology Support Lead is responsible for the team leadership and operational delivery of the support activities of the Technology Services group. In addition to providing comprehensive technology support services for Stadiums Queensland's day-to-day venue and corporate activities, the Technology Support Lead will also be responsible for ensuring event...

  • Technology Support Lead

    1 week ago

    Brisbane, Queensland, Australia Stadiums Queensland Full time

    The Technology Support Lead is responsible for the team leadership and operational delivery of the support activities of the Technology Services group. In addition to providing comprehensive technology support services for Stadiums Queensland's day-to-day venue and corporate activities, the Technology Support Lead will also be responsible for ensuring event...

  • Technology Support Officer

    3 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    $85,857 to $92,964 - Ongoing, full-time - Kelvin Grove **Who are we looking for?** We are seeking a Technology Support Officer (Client Computing, Student Environment) to join Digital Business Solution, Administrative Division. - Take your IT career to the next level by supporting digital solutions for a major Australian university. At the Queensland...

  • Bim Coordinator

    1 week ago

    Brisbane, Queensland, Australia Willow Technology Corporation Full time

    Founded in 2017, Willow is a global technology start-up. The WillowTwin is a disruptive IoT/Data SaaS that unlocks the true potential of smart buildings and infrastructure. We are writing a new chapter in human history, with unprecedented resource optimisation and management empowered by data. For the second year in a row (2020 & 2021), Willow has been...

  • 2025 DXC Technology Graduate Program Australia

    3 weeks ago

    Brisbane, Australia DXC Technology Full time

    Job Description:PLEASE NOTE Applications have officially closed as of 8 April 2024. You can still apply after this point in time as we will hold onto your application for consideration. Our Graduate Program is designed for talented, passionate graduates who are looking to join an agile world leader and are ready to use the power of technology to deliver...

  • Project Coordinator

    1 week ago

    Brisbane, Queensland, Australia Technology People Australia Full time

    THE ROLE:You will be responsible to assist with the oversight of all aspects of project life cycle to include initiation, planning, execution, controlling and closing; taking project through final implementation.KEY RESPONSIBILITIES: Tracking and understanding documentation deliverables for multiple small projects. Gather documentation from the customer...

  • Project Coordinator

    1 week ago

    Brisbane, Australia Technology People Australia Full time

    **ABOUT THE ROLE**: As the Project Coordinator, you will undertake accountability for supporting initiatives, you will be in charge of organising planning, reporting, monitoring progress, financial requirements, and analysing risk management. **KEY REQUIREMENTS**: - Provide Project Management support to Project Managers, including managing the project...

  • Project Coordinator

    4 weeks ago

    Brisbane, Australia Technology People Australia Full time

    **ABOUT THE ROLE**: As the **Project Coordinator**, you will undertake accountability for supporting initiatives, you will be in charge of organising planning, reporting, monitoring progress, financial requirements, and analysing risk management. Whilst working with the Project Managers, you will assist in the establishing, tracking and updating the project...

  • Project Coordinator

    2 weeks ago

    Brisbane, Australia Technology People Australia Full time

    **ABOUT THE ROLE**: As the **Project Coordinator**, you will undertake accountability for supporting initiatives, you will be in charge of organising planning, reporting, monitoring progress, financial requirements, and analysing risk management. Whilst working with the Project Managers, you will assist in the establishing, tracking and updating the project...