Customer Service Manager

3 weeks ago

Newcastle, Australia Coles Supermarkets Full time

From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation.

**About the role**

Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the service department and front of store operations. With responsibility for our checkouts and customer service desk, you’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.

**About you and your skills**
- Previous experience working in a fast-paced customer facing environment
- Proven leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
- To maintain excellent service standards, keeping the checkout area clean and safe for our team and customers
- To drive a one team culture which puts our team members health, safety and wellbeing first
- To be customer obsessed and continually seek to better understand our diverse customers to ensure we’re always provide an outstanding shopping experience

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

Job ID: 83115

Employment Type: Full time

LI-TS1

  • Service Centre Manager

    4 weeks ago

    Newcastle, Australia NSW Government -Department of Customer Service Full time

    **Job Title**: Service Centre Manager **Salary**: SNSW Grade 7/8 ($95,136 - $112,164 plus employer's contribution to superannuation and annual leave loading) **Location**:Singleton NSW/Muswellbrook NSW (Hub and Spoke sites) **Employment Status**: Full-time, ongoing We are currently recruiting for the position of Service Centre Manager at our...

  • Service Coordinator

    4 weeks ago

    Newcastle, Australia NSW Government -Department of Customer Service Full time

    **Job Title**: Service Coordinator **Salary**: SNSW Grade 6 ($87,504 - $93,111 plus employer's contribution to superannuation and annual leave loading) **Location**:Singleton NSW/Muswellbrook NSW (Hub & Spoke sites) **Employment Status**: Full-time - ongoing opportunity We are currently recruiting for the position of Service Coordinator at our...

  • Customer Care Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Customer Care SpecialistJoin the Service NSW team of talented, passionate peopleCustomer Care SpecialistTalent PoolFull-time 35 hours per weekLocation Contact Centres -Newcastle, Maitland, Gosford, Lithgow, ParramattaSNSW Grade 5Renumeration - Package includes salary starting at $81,475 base plus superannuation and annual leave loadingAbout Service...

  • Service Nsw

    3 weeks ago

    Newcastle, Australia NSW Government -Service NSW Full time

    **Service NSW - Frontline Customer Service - Newcastle & Maitland** **Customer Concierge Operator** **Digital Service Representative (Service Centre Only)** **Customer Service Representative** **Customer Concierge Operator - **SNSW Clerk Grade 2- starting annual salary $56,102 **Digital Service Representative - **SNSW Clerk Grade 2/3- starting annual...

  • Customer Concierge Operator/digital Service

    5 days ago

    Newcastle, Australia NSW Government -Service NSW Full time

    **Customer Concierge Operator** **Digital Service Representative** **Newcastle and Maitland Contact Centre | Service Centres **Toronto, Warners Bay, Wallsend, Newcastle, Cessnock, Maitland, Raymond Terrace, Nelson Bay** *** **Customer Concierge Operator - **SNSW Clerk Grade 2 - starting annual salary $58,346 **Digital Service Representative - **SNSW...

  • Customer Concierge Operator/digital Service

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -Service NSW Full time

    Customer Concierge OperatorDigital Service RepresentativeNewcastle and Maitland Contact Centre | Service Centres Toronto, Warners Bay, Wallsend, Newcastle, Cessnock, Maitland, Raymond Terrace, Nelson Bay*****Customer Concierge Operator - SNSW Clerk Grade - starting annual salary $58,346Digital Service Representative - SNSW Clerk Grade 2/- starting annual...

  • Customer Service and Fulfilment Manager

    2 months ago

    Newcastle, Australia Senior Leadership InfraBuild Full time

    **About the role**: The Customer service and Fulfilment Manager is responsible for managing the fulfilment activities from order placement through to delivery across the InfraBuild Steel Manufacturing Unit. Delivering and continually improving the Customer Experience, transport planning and despatch execution processes and driving improved business and...

  • Customer Service and Fulfilment Manager

    2 weeks ago

    Newcastle, New South Wales, Australia Senior Leadership InfraBuild Full time

    About the role:The Customer service and Fulfilment Manager is responsible for managing the fulfilment activities from order placement through to delivery across the InfraBuild Steel Manufacturing Unit. Delivering and continually improving the Customer Experience, transport planning and despatch execution processes and driving improved business and customer...

  • Assistant Advisor

    4 weeks ago

    Newcastle, Australia NSW Government -Department of Customer Service Full time

    **Assistant Advisor, Optimisation, Grade 5/6, Ongoing,, locations are flexible across NSW with hybrid working** *** We are currently looking for a motivated and collaborative person to join our team in delivering and implementing improvement initiatives for the Fines and Debt branch within Revenue NSW. **To be successful in this role you will...

  • Customer Service

    1 week ago

    Newcastle, Australia Zoom Recruitment Full time

    Our client is the leading supplier of LPG for residential, commercial, and light industrial customers in Australia and New Zealand. We currently have a customer service position Located in Newcastle; we are looking for experienced administrative personnel. **Customer service role** - Newcastle - Kooragang - Contract/Temp - $34 - $35 P/H - 38hrs - Monday to...

  • Customer Service Manager Rebel Charlestown

    3 months ago

    Newcastle, Australia Rebel Full time

    **Assistant Store Manager rebel Charlestown** **Sport is calling!** **We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.** **Our Assistant Store Managers are known internally as Customer Service Managers. **They are leaders in guiding team members to attain excellence in customer service...

  • Customer Service

    2 weeks ago

    Newcastle, New South Wales, Australia Zoom Recruitment Full time

    Our client is the leading supplier of LPG for residential, commercial, and light industrial customers in Australia and New Zealand.We currently have a customer service position Located in Newcastle; we are looking for experienced administrative personnel.Customer service role - Newcastle Kooragang Contract/Temp- $34 - $35 P/H 38hrs Monday to FridayStart...

  • Assistant Advisor

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Assistant Advisor, Optimisation, Grade 5/6, Ongoing,, locations are flexible across NSW with hybrid working***We are currently looking for a motivated and collaborative person to join our team in delivering and implementing improvement initiatives for the Fines and Debt branch within Revenue NSW.To be successful in this role you will demonstrate:Strong...

  • Customer Service

    2 weeks ago

    Newcastle, New South Wales, Australia Upper Hunter Automotive Full time

    Customer Service AdvisorMuswellbrook, Full Time, AutomotivePlease Quote Reference Number 95942Customer Service and Administration focused roleFantastic team and supportive work environmentMulti-Franchise Facility in MuswellbrookUpper Hunter Automotive is a family owned & operated motor vehicle dealership located in the Hunter Valley town of Muswellbrook. We...

  • Customer Care Specialist

    3 weeks ago

    Newcastle, Australia NSW Government -Service NSW Full time

    **Customer Care Specialist** **Salary: SNSW Grade 5 ($84,734 - $89,050 pro rata plus employer's contribution to superannuation and annual leave loading)** **Location: Armidale Service Centre** **Employment Status: Part-time ongoing opportunity** We are currently recruiting for the position of Customer Care Specialist at our Armidale Service...

  • Customer Service Leader

    2 weeks ago

    Newcastle, New South Wales, Australia Gfg Alliance Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Join our team as a Customer Service Team Leader, where you will support a small team of Customer Service Specialists as well as oversee your own portfolio of customers.You will be instrumental in ensuring smooth order...

  • Customer Service Leader

    4 weeks ago

    Newcastle, Australia Support Services - InfraBuild Full time

    **About the role**: Join our team as a Customer Service Team Leader, where you will support a small team of Customer Service Specialists as well as oversee your own portfolio of customers. You will be instrumental in ensuring smooth order processing, resolving supply chain issues, cross-department collaboration, problem solving and handling various customer...

  • Customer Service Supervisor

    3 weeks ago

    Newcastle, Australia HireRight Full time

    About HireRight: Overview: This is a Supervisor role that supports the Australian Customer Service and CET teams. The Supervisor is responsible for the daily production of a team of The Client Engagement aspect of the role guides a team to ensure response and resolution of numerous customer issues to achieve the highest level of satisfaction and product...

  • Customer Service Officer

    2 weeks ago

    Newcastle, New South Wales, Australia PeopleFusion Recruitment Specialists Full time

    Contract Type: Temporary/Contract Recruitment Location: Newcastle Specialisation:Customer Service & SalesReference:Contact Name: Natalie Doolan Job Published:April 26, :00Initial 7-month temporary assignment potential for permanency Maitland Location 7 Day FortnightLocation: MaitlandHours: Monday to Friday, 7 Day FortnightCommencement: May 13, 2024Hourly...

  • Customer Service Consultants

    2 weeks ago

    Newcastle, New South Wales, Australia DFP Recruitment Services Full time

    Job description: The Service Outage Management (SOM) team manages a full range of activities associated with planned and unplanned service outages. We are looking for highly motivated and personable professionals to join our team to provide an exceptional customer experience across the business.Responsibilities Make outbound calls to customers to confirm...