Market Operations Officer

1 month ago


Adelaide Region SA, Australia Chandler Macleod Full time

Key Responsibilities:

- Manage and ensure compliance with Standing Data within the NEM.
- Process and resolve any Standing Data and Meter Data exceptions.
- Accurately close B2B and Connections Service Orders within regulated timeframes.
- Process meter and settlement data and ensure information is dispatched to relevant participants within regulated timeframes.
- Maintain the accuracy of details for Life Support customers as required under the SA Distribution Code.
- Manage and resolve Retailer enquiries/complaints promptly and accurately in line with Manager or Lead direction.

Key Requirements:

- Experience in the utility industry is non-negotiable.
- Attention to detail and a proven history of problem-solving skills.
- Basic Excel skills.
- SAP ISU or CRM Systems experience is preferred.
- Customer service experience is a plus.
- MASATS experience would be advantageous.
- Exposure to interpreting rules and regulations is desirable.
- High-level communication skills and the ability to work in a team environment.



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