Office Administrator/receptionist

3 weeks ago

Spring Hill, Australia Presence of Mind Psychology Full time

Presence of Mind Psychology, a boutique psychological practice located in Spring Hill, is seeking dependable, confident, and personable office administrator/receptionist to join our growing practice. This role could be suited to a student currently studying psychology (however, that is not a necessity).

Your role will be the first point of contact for our clients both on the phone and in person. Therefore, organisation and excellent interpersonal skills are very important.

**The Role**

Office administrator/receptionist.

Located in Spring Hill, in the prestigious Ballow Chambers, 121 Wickham Terrace, Spring Hill

Your responsibilities will include:

- Greeting clients
- Booking, cancelling, and rescheduling client appointments
- Inbound and outbound phone calls to clients and GP clinics
- Processing client payments through Hicaps, Medicare, NDIS, and Private Health funds
- Managing waitlists
- Organising referrals
- Scanning and filing confidential client documents
- Maintaining a safe and clean reception area
- Running errands like buying supplies and dropping off documents - between 9-5pm, not outside work hours
- Organising networking events
- Light cleaning around the office (vacuuming and dusting)

**About you**:

- Previous experience in a customer related role
- Experience with NDIS and/or Medicare is advantageous.
- Experience with Power Diary is advantageous.
- Exceptional phone manner
- Be able to work independently.
- Confident when communicating with the public.
- Superior verbal and written communication skills
- Ability to draft letters and reports.
- Experience with computer operating systems
- Ability to assist with marketing and networking.

**Working Hours and Benefits**

The role is for 24 hours per week across 3 days (Wednesday-Friday).

Remuneration will be in line with industry standards for the role and your experience and qualifications.

The office is located adjacent to Central Railway Station and has several bus routes nearby.

**Job Types**: Part-time, Casual
Part-time hours: 24 per week

**Salary**: $31,000.00 - $42,000.00 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Spring Hill, QLD 4000: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Office administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Application Deadline: 19/03/2023
Expected Start Date: 27/03/2023

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