Accenture - Customer Service (Syd)

2 weeks ago

Sydney Central Business District, Australia Compass Group Australia Full time

**Passionate, focused, and friendly team**:

- **Work Monday to Friday**:

- **Sydney CBD location**

**_Restaurant Associates are a team of world class hospitality and fine-cuisine professionals, delivering contemporary food solutions and service across leading corporations and iconic venues across Australia._**

We are currently looking for an experienced Corporate Customer Service Attendant to be the first point of contact, to provide professional and welcoming style of service to customers and clients. This role will see you managing a small and professional team based on our client floor, overseeing the meeting rooms, boardroom events & functions, while working closely with management and key stakeholders. Proven welcoming and polished first-class customer service, with a one team approach will set you up for success.

**Key Responsibilities**
- Maintain a professional presentation of the Reception Area and meeting rooms.
- Booking of meeting rooms and manage necessary reservation updates
- Ensure a high-level food and beverage service during daily operations
- Arrange and dismantle meeting rooms, guaranteeing their readiness for service prior to conferences or events, including VIP board room lunches, breakfasts, morning or afternoon teas, lunches, cocktail parties, and dinners.
- Occasionally oversee and lead the team of food and beverage attendants
- General administrative duties

**The Person**
- Passionate about food and beverage service and dedicated to guest engagement
- A hands-on approach, with a keen eye for detail
- Exceptional client service skills, consistently professional and courtesy
- Strong verbal and written communication abilities
- Intermediate level proficiency in Microsoft Office suite and related systems
- Flexible availability for a Monday to Friday work schedule

**The Benefits**

As a Team Member with Compass Group, you will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development.

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