Home Care Case Coordinator

3 weeks ago

Perth, Australia Juniper Full time

**About Juniper**:
At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians.

**About the role**:
Our Juniper Home and Community Care team provides community based care programs that assist our aged customers to continue to live independently in their own homes. Renowned for our commitment to the delivery of person centred care and best practice in relation to the provision of quality care, you will be working in a supportive environment that encourages initiative and leadership.

The Customer Care Lead operates within a multidisciplinary team structure and is the key contact and relationship champion with customers, their carers and significant others. The Customer Care Lead ensures collaboration and engagement, ensuring a person-centred and evidence-based approach to services are provided to all Home and Community Care team customers. In this role you will be accountable for the standard of care provided by Community Support Workers and for the management and coordination of a portfolio of government funded programs including Home Care Packages (HCP) and Commonwealth Home Support Program (CHSP), in accordance with Aged Care Quality Standards, Aged Care Act 1997 and relevant program guidelines. Care and services are to be within budget, responsive, timely and empowering, enabling the client to lead a continued safe and independent life within their own home.

**Key Responsibilities**:

- Management, coordination and service planning of community-based funding programs
- People management through the employment life cycle, including recruitment, orientation, performance management, development, leave, and separations
- Supervisory Responsibilities: Responsible for the supervision and support of community support workers. Acting as a role model while working positively with the team to ensure a cooperative approach to service delivery
- Ensure compliance with Occupational, Safety and Health requirements

**Key requirements**:

- Minimum Certificate IV in Individual Support or equivalent
- Knowledge of service provision, co-ordination, allocation and compliance with contractual obligations
- Well-developed communication and interpersonal skills
- Decision making, time management and problem-solving skills
- A demonstrated empathetic and flexible approach
- Computer literacy in word processing, spreadsheets, and calendar management
- The ability to work autonomously with a team focus
- A demonstrated understanding of health care within a community environment to co-ordinate quality service delivery
- Experience in leading and expanding a multidisciplinary service across geographically dispersed locations within Not for Profit, Aged Care, Community or Health related industry
- Experience in case management of government funded packages, community resources and relevant legislation in the provision of community and/or aged care services
- Excellent people management experience and ability to confidently lead teams
- Skills in coaching, developing, and engaging a large, geographically dispersed, and high performing team
- Current WA driver’s licence and reliable vehicle, both essential

**What’s on offer**:

- Attractive remuneration $38.45-$40.97 per hour dependent on experience and qualifications, plus 11.5% superannuation
- Non-profit values driven Western Australian aged care provider
- All employees have access to Juniperks an online platform that unlocks exclusive retail discounts, employee perks, wellness initiatives and peer acknowledgement
- Salary Packaging up to $18,550 per annum tax free
- Health Insurance discounts
- Employee Assistance Program with free counselling

**How to apply**:
Please contact Recruitment Advisor **Peta** with any enquiries about this position **08 6119 6041.**
- People of all ages and cultures are encouraged to apply. Shortlisting will commence immediately._

  • Care Coordinator

    7 months ago

    South Perth, Australia Xanadu Group Full time

    **About Helping Community Solutions** Helping Community Solutions (HCS) focus on at risk young people and sibling groups who exhibit severe and challenging behaviours due to abuse, trauma, and neglect. Our Youth Workers offer care to young people through community-based households to help them transition into more appropriate long-term placements. This may...

  • Care Coordinator

    3 months ago

    Perth, Australia Auslands Care Full time

    **Position Title**: **Care Coordinator - Perth Office** **About Auslands Care**: Auslands Care is a registered NDIS service provider dedicated to supporting individuals with disabilities, particularly those with complex needs. We provide high-quality, tailored services to help participants live fulfilling and independent lives. We’re excited to offer an...

  • Home Care Support Workers

    3 days ago

    Perth, Australia St Jude's Home Care Services Full time

    Regular shifts that suit various availabilities and locations - Paid training program is provided as part of your commencement - St Jude's consistently reward and promote their support workers **About Us** St Jude's has been one of the more innovative and leading service providers for people requiring healthcare services in Western Australia since 1982.Our...

  • Care Coordinator

    3 months ago

    Perth, Australia Right at Home Full time

    **Description**: Right at Home provides a range of care services to assist with people living independently at home. We have a unique and internationally recognised system of delivering care that is very well received by our clients. Above all, we have a genuine sense of caring and are extremely passionate about delivering our services. We are a fast...

  • Care Coordinator

    1 day ago

    Perth, Western Australia Juniper Full time

    About the RoleWe are seeking a highly skilled Care Coordinator to join our Home and Community Care team at Juniper, a leading Western Australian aged care provider. The successful candidate will be responsible for managing and coordinating community-based funding programs, supervising community support workers, and ensuring compliance with regulatory...

  • Care Coordinator

    7 months ago

    Perth, Australia Right at Home Full time

    **Description**: Right at Home provides a range of care services to assist with people living independently at home. We have a unique and internationally recognised system of delivering care that is very well received by our clients. Above all, we have a genuine sense of caring and are extremely passionate about delivering our services. We are a fast...

  • Care Coordinator

    7 months ago

    Perth, Australia Right at Home Full time

    **Description**: Right at Home provides a range of care services to assist with people living independently at home. We have a unique and internationally recognised system of delivering care that is very well received by our clients. Above all, we have a genuine sense of caring and are extremely passionate about delivering our services. We are a fast...

  • Coordinator Reablement

    7 months ago

    Perth, Australia Amana Living Full time

    **Job no**: 496713 **Work type**: Full time **Location**: Perth CBD, Inner & Western Suburbs **Categories**: Registered Nurse **_Why Choose Amana Living?_** Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of...

  • Case Manager

    6 months ago

    Perth, Australia Apollo Care Services Full time

    Apollo Care Services is a provider of care services for both the Aged and Disabled. We are community driven and our goal is to provide holistic care and empower those who are less fortunate with both the education and tools to have a higher quality of life. We are looking for an enthusiastic Khmer Case Manager to further develop and grow our business whilst...

  • Case Manager

    3 months ago

    Perth, Australia Bethanie Group Full time

    Bethanie, Western Australia’s leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for 70 years. We strive to lead the change in the way Australians think about ageing, recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell the...

  • Case Manager

    2 days ago

    Perth, Australia Bethanie Group Full time

    Bethanie, Western Australia’s leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell...

  • Case Manager

    5 days ago

    Perth, Australia Bethanie Group Full time

    Bethanie, Western Australia’s leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell...

  • Relief Home Care Coordinator

    2 months ago

    West Perth, Australia MercyCare Full time

    **Job description** ***: **Relief Home Care Coordinator - North****: - Aged Care Services | Aged Care - Closing date: 28/11/2024 An exciting opportunity has become available in our Home Care (Aged Care Services) team, managing staff and clients across Home Care Packages. We are looking for a permanent full-time Relief Home Care Coordinator to report to...

  • Coordinator

    7 months ago

    East Perth, Australia Just Better Care Full time

    Are you passionate about making a positive difference in your local community? - Assist customers to live independently in their home, keeping them safe and connected to their community. We are looking for a permanent full-time Coordinator to join our caring and dynamic office team in East Perth Metro. Just Better Care Coordinators play a key role in...

  • Community Case Manager

    4 days ago

    Perth, Australia KinCare Full time

    **Job Description**: **About the role**: You will manage a portfolio of community-based customers (with home-care packages) around the Perth metro area (particularly eastern suburbs). The key responsibilities include building relationships with elderly customers and their families, developing tailored care plans, managing budgets, and coordinating care...

  • Community Clinical Case Manager

    5 days ago

    Perth, Australia Bethanie Group Full time

    Bethanie, Western Australia’s leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell...

  • Support Worker

    7 months ago

    Perth, Australia Home Caring South Perth Full time

    **HOME CARING SOUTH PERTH *FEMALE STAFF ONLY** **IMPRESSIVE PAY PER HOUR** Home Caring South Perth is currently looking to hire Support workers **(female workers only)** to do the following tasks: Domestic assistance Personal Care Light cleaning Transport **(OWN VEHICLE ESSENTIAL)** Shift length vary from 2hrs to 4hrs+ plus overnight shifts. Must be willing...

  • Support Worker

    7 months ago

    Perth, Australia Home Caring South Perth Full time

    **HOME CARING SOUTH PERTH *FEMALE STAFF ONLY** **IMPRESSIVE PAY PER HOUR** Home Caring South Perth is currently looking to hire Support workers **(female workers only)** to do the following tasks: Domestic assistance Personal Care Light cleaning Transport **(OWN VEHICLE ESSENTIAL)** Shift length vary from 2hrs to 4hrs+ plus overnight shifts. Must be willing...

  • Support Worker

    3 months ago

    Perth, Australia Home Caring South Perth Full time

    **HOME CARING SOUTH PERTH *FEMALE STAFF ONLY** **IMPRESSIVE PAY PER HOUR** Home Caring South Perth is currently looking to hire Support workers **(female workers only)** to do the following tasks: Domestic assistance Personal Care Light cleaning Transport **(OWN VEHICLE ESSENTIAL)** Shift length vary from 2hrs to 4hrs+ plus overnight shifts. Must be willing...

  • Cleaner (Casual) in Home Care

    6 months ago

    Perth, Australia Home Caring South Perth Full time

    **HOME CARING SOUTH PERTH** **In-Home household cleaning required for our clients.** **Duties may include**: Vacuum Mopping Wiping Surfaces Bathroom cleaning Toilet cleaning (Depends what clients wants) **For this role you will need your own cleaning equipment.** - Mop / Bucket / floor cleaner - Spray and wipes - Vacuum - Dust pan and dust brush Domestic...