Service Desk Analyst
4 weeks ago
**Salary**:
$40-$45 per hour
**Location**:
NSW - Sydney
**Ref**:
OB/0622
**Description**:
Osborne Richardson specialise in public sector recruitment. Our IT division is headed up by an experienced IT project manager so, when you work with us, you will be working with someone understands your requirements based on real-world experience.
- 12 month contract
- Immediate start
- $45/hr + Super
- CBD location / 2 days WFH
The IT Helpdesk Operative reports to the Support Services Team Leader and provides quality first level technical support for Windows 10, Microsoft 365, hardware, software, print devices, mobile devices and other supported systems and infrastructure.
The position requires answering phone calls to the Helpdesk, troubleshooting, providing information and updates to users, ensuring all incidents and requests for service are accurately recorded in the service management tool and allocated to an appropriate service area.
**Experience**:
- MUST have at least 5 years' experience in Service Desk roles in large organisations.
- Proven experience providing quality technical support in an enterprise IT environment.
- Proven experience supporting Microsoft operating systems including Windows 10
- Proven experience using Active Directory, 365 admin centre, Exchange, Skype for Business, Microsoft 365 products, an ITSM tool and contact centre software.
- PC imaging and software deployment software e.g. Microsoft endpoint manager.
- High level of interpersonal, written, and oral communication skills for working with staff to resolve technical issues and deliver quality customer service.
- Relevant Tertiary and technical qualifications and/or significant equivalent experience in service delivery in an IT environment.
- Demonstrated ability to work as self-motivated, highly organised professional setting clear objectives, driving outcomes and meeting timelines.
- Demonstrate a commitment to Equal Employment Opportunity, Occupational Health and Safety and Cultural Diversity principles.
-
Service Desk Analyst
1 week ago
Sydney, Australia Robert Half Full timeService Desk Analyst providing level 1 -2 IT Support to 400+ users. The Company The Role Due to growth, a Service Desk Analyst role is available. You'll be providing 1st and 2nd line of support for everything IT-related ranging from telecommunications, desktops, networks, software, and internal systems. Responsibilities include: - Assist in maintenance...
-
IT Service Desk Analyst
1 week ago
Sydney, Australia SchoolHouse Full time**IT Service Desk Analyst | Sydney Lower North Shore** - IT Service Desk Analyst - Term 1, 2024 Start - Full-time, Permanent Appointment - K-12 Coeducational Grammar School - Lower North Shore Location - Job Reference Number SH#03482 **School Profile**: SchoolHouse is working in partnership with a coeducational Grammar School based on the Lower North Shore...
-
Service Desk Analyst
2 weeks ago
Sydney, Australia Peoplebank Full timeLocation: - Sydney CBD- Job Type: - Contract- Posted: - about 11 hours ago- Contact: - Aparna Sharma- Discipline: - General IT - Reference: - 261925- Initial 12 months contract - Location: Western Sydney (Richmond) - Hybrid work model ( 3 days / office) Our client is looking for a Service Desk Analyst to join its IT team. In this role you will be...
-
Service Desk Analyst
2 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeService Desk Analyst - 12-month contract - $45 + super ph - Richmond Your new company This government client is looking for 2 Service Desk Analysts to come and join the team in Richmond Sydney. This will be a 12-month contract with the potential to extend. You will need an Australian driving licence and a commitment to fulfil the 12-month position. There...
-
IT Service Desk Analyst
3 weeks ago
Sydney, Australia NSW Government -Department of Enterprise, Investment and Trade Full time**IT Service Desk Analyst** - Join the Department of Enterprise, Investment and Trade - Clerk Grade 3/4 with starting salary of $72,992 per annum - 1x ongoing role and 1x temporary role (up to 12 months), both in based Sydney **About the Role** We are looking for an experienced IT Service Desk Analyst with experience in technical support to join the...
-
Service Desk Analyst
3 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeGovernment Organisation - Service Desk Analyst - 3 Month Contract with Potential for Extension **Your new company** This Local Government Organisation is looking for a Service Desk Analyst to join their service desk team in a 3 month contract. The organisation is located in Bankstown area. You will have the opportunity to work as a part of a government...
-
Service Desk Analyst
3 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeGovernment Organisation - Service Desk Analyst - 3 Month Contract with Potential for Extension **Your new company** This Local Government Organisation is looking for a Service Desk Analyst to join their service desk team in a 3 month contract. The organisation is located in Bankstown area. You will have the opportunity to work as a part of a government...
-
IT Service Desk Analyst
1 week ago
Sydney, New South Wales, Australia SchoolHouse Full timeIT Service Desk Analyst | Sydney Lower North Shore IT Service Desk Analyst Term 1, 2024 Start Fulltime, Permanent Appointment K12 Coeducational Grammar School Lower North Shore Location Job Reference Number SH#03482School Profile:SchoolHouse is working in partnership with a coeducational Grammar School based on the Lower North Shore in Sydney. This K-12...
-
Service Desk Analyst
3 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeState Government Organisation - 12 Month Contract with Potential for Extension - Parramatta Location **Your new company** *** This State Government Organisation is currently looking for an experienced Service Desk Analyst to join their Service Desk Team in a year contract. This organisation is located in Parramatta area. You will have the opportunity to...
-
IT Service Desk Analyst
2 months ago
Sydney, Australia Technology People Australia Full time**We are currently recruiting for an additional IT Service Desk Analyst to join the IT Service Desk for a full-time permanent position.** **Role responsibilities**: - Excellent communication skills to interact with staff and management at all levels. - Sound knowledge of IT concepts and standards, along with familiarity with ITIL processes. - Proficiency...
-
Service Desk Analyst
3 weeks ago
Sydney Western Suburbs, Australia HAYS Full timeService Desk Analyst - Government Organisation - 6 Month Contract with Potential for Extension **Your new company** *** This Local Government Organisation is looking for a Senior Service Desk Officer to join their service desk team in a 10 month contract. The organisation is located in Botany area. You will have the opportunity to work as a part of a...
-
Service Desk Analyst
4 weeks ago
Sydney Central Business District, Australia HAYS Full timeExperienced Service desk Analyst required for organisation based in Sydney CBD **Your new company** Hays is working with Sydney CBD based MSP who have a requirement for an experienced Service Desk Analyst that has become available due to business growth. **Your new role** In this role you will be the first point of contact for all IT related incidents and...
-
Service Desk Analyst
4 days ago
Sydney, Australia On The Line Australia Full time**We have engaged Waqas Kidwai from FutureYou to assist with the recruitment of this role. If you are interested, please reach out to him directly at** - **Temporary contract to 30th June 2024**: - **Hybrid working arrangements**: - **Competitive salary + salary packaging, great role with positive team culture** **ORGANISATION** **Join Lifeline Australia...
-
Service Desk Analyst
1 week ago
Sydney, New South Wales, Australia Future You Full timePosition Title: Service Desk Analyst 12 month FTC Location: Sydney CBD About Role: As the first point of contact for the Technology Services team, provide excellent customer service in logging and providing 1st level resolution of all requests sent to our client's Service Desk and assignment of requests to 2nd level within the team as directed by the...
-
Service Desk Analyst
3 weeks ago
Sydney, Australia Future You Full timePosition Title: Service Desk Analyst 12 month FTC Location: Sydney CBD About Role: As the first point of contact for the Technology Services team, provide excellent customer service in logging and providing 1st level resolution of all requests sent to our client’s Service Desk and assignment of requests to 2nd level within the...
-
IT Service Desk Analyst
1 week ago
Sydney, New South Wales, Australia Technology People Australia Full timeWe are currently recruiting for an additional IT Service Desk Analyst to join the IT Service Desk for a full-time permanent position.Role responsibilities: Excellent communication skills to interact with staff and management at all levels. Sound knowledge of IT concepts and standards, along with familiarity with ITIL processes. Proficiency in supporting...
-
Service Desk Analyst
2 months ago
Sydney, Australia Norton Rose Fulbright Full timeDescription About us Norton Rose Fulbright is a leading global firm that delivers legal services to multinational blue-chip companies and government bodies. Access to cutting edge and high-availability technology is crucial to enabling our lawyers and other staff to deliver those services and remain competitive, meaning our team is continually...
-
Service Desk Analyst
2 weeks ago
Sydney, Australia HAYS Full timePermanent role, salary $75k - $80k package. Work business hours. Located in North Sydney, hybrid arrangements. **Your new company** A top insurance company is looking for a Service Desk Analyst to assist on issues escalated via the internal IT Service Desk and the company's staff. **Your new role** **What you'll need to succeed** - Excellent communication...
-
Service Desk Analyst
2 weeks ago
Sydney, Australia Pickles Auctions Full timeService Desk Analyst **Location**: Sydney City Employment Type: Full-Time Permanent Department: Digital - Operations - Service Desk **WHY WORK FOR PICKLES** - Hybrid work - Stable and positive workplace team and culture - Training and development provided **ABOUT THE ROLE** *** We are looking for a customer service focused IT Service Desk Analyst to...
-
Service Desk Analyst
3 weeks ago
Sydney Central Business District, Australia HAYS Full timeService Desks Analyst - 2 Year Contract - Government Organisation - CBD Location **Your new company** *** This Government Organisation is looking for a Senior Service Desk Officer to join their service desk team in a 12 month contract. The organisation is located in Sydney CBD area. You will have the opportunity to work as a part of a government...
