Complaints Support Officer, Judicial Commission of
2 months ago
Location: Melbourne | CBD
Job type: Part time / until 9 August 2024
Organisation: Court Services Victoria
**Salary**: $74,580 - $90,558
Occupation: Legal
Reference: VG/JS0596A
- Join the Legal and Complaints team in the role of Complaints Support Officer
- This part time position is set commence in February/March 2024 until 9 August 2024
A unique opportunity has arisen to work in the important field of judicial ethics and integrity, in a hybrid work environment where development and well-being is a high priority. The role supports the legal area of the Commission and the Director.
The Commission seeks to promote public confidence in the courts and VCAT and define the standards expected of judicial officers, both in and out of the court room. The Board is chaired by the Chief Justice of Victoria.
The hybrid model enables staff to work from home and in our newly fitted out office (close to the court-precinct) - where a calm, collaborative, collegiate workplace has been created. Access to state-of-the-art end-of-trip facilities make it easy to commute by bike or take a break during the day to exercise. A comprehensive well-being program is also available.
The Complaints Support Officer works with the Complaints Officer as a liaison and first point of contact for enquiries. Complaints can be made by individuals or agencies that have been a party to a legal proceeding or have witnessed or are aware of a matter giving rise to a potential complaint.
The role provides ongoing administrative support to manage enquiries and complaints received by the Commission. They also assist the small legal team at the Commission, external stakeholders, and complainants.
There is also the opportunity to be involved in the communication and educative functions of the Commission, including facilitating referrals to other agencies where appropriate.
**How to apply**
- resume
- a short cover letter
**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.
CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
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