Service Desk Analyst
2 months ago
SALARY: $1,704.12 pw-$1,952.34 pw + Super
Work Type: Temporary Full Time for up to 12 Months
Location: Oran Park Administration Building - 70 Central Avenue, Oran Park 2570
- Enjoy a 35-hour working week.
- Flexibility through Flex leave provisions and hybrid work arrangements.
- Health program including free flu vaccinations, skin checks and health and wellbeing leave options.
- Ample free parking.
- Central location with a modern building with latest technology.
- Join an organisation committed to offering and supporting professional career development
Come join an organisation with endless opportunities, where people choose to work because they are inspired by the chance to shape, influence and grow a community.
A unique opportunity has arisen with our IT Service Delivery team for a Service Desk Analyst to join the team.
Working in a collaborative and supportive team you will also have the opportunity to put your highly developed organisational skills into action to support to the team with regards to all IT matters.
Don’t miss out on being part of something great by joining an evolving, rapidly growing, adaptive and innovative organisation.
What We Offer
We are committed to offering and supporting development and employment opportunities to help people excel and build a lasting career. We offer generous learning and development opportunities as well as flexi time, access to employee benefits and education assistance.
We promote diversity in the workplace and have a culture that is inclusive, respectful and embraces the unique skills and qualities of all people.
As the community continues to grow, this opportunity will allow you to grow with it
Essential:
- Demonstrated experience in service desk support including efficient management of incidents and effective issue resolution including relevant qualifications or equivalent.
- Proven experience providing support in a large environment in a level 1 / level 2 service desk capacity.
- Demonstrated experience using ITSM /ESM ticketing systems and technical support tools.
- Strong customer service skills including the ability to capture and collate information from various sources, prepare reports, deal with challenging customers and achieving outcomes.
- Demonstrated organisational skills and experience working in a high volume and demanding support environment with a capacity to prioritise competing demands and achieve results with a customer focused approach.
- Proven collaboration skills with a demonstrated ability to build and maintain relationships with customers and stakeholders.
Desirable:
- Tertiary qualifications in Information Technology or equivalent.
- Industry certifications in ITIL Framework.
- Any applicable Vendor/industry certifications.
- Basic training or certifications in Cyber Security, Networking or Microsoft technologies.
- To meet Council’s WHS requirements and in accordance with Council’s Covid-19 Safety Plans, this position has been identified via risk assessment to be required to be fully vaccinated for COVID-19 or provide evidence of an approved medical contraindication. If a medical contraindication certificate is provided, it will be assessed against a risk assessment and the decision of whether Council accepts the medical contraindication certificate, will be based on operational needs._
Further Information: Mike Curran, Team Leader IT Service Delivery on 02 4645 5035
Closing Date for above position: 25 November 2024
-
Service Desk Analyst
3 weeks ago
Oran Park, Australia Camden Council Full timeSALARY: $1704.12-$1952.34 pw + Super Work Type: Permanent Full Time Location: Oran Park Administration Building - 70 Central Avenue, Oran Park 2570 - Enjoy a 35-hour working week - Flexibility through Flex leave provisions and hybrid work arrangements. - Health program including free flu vaccinations, skin checks and health and wellbeing leave options -...
-
IT Service Desk Analyst
7 months ago
Osborne Park, Australia MedHealth Full timeCompany Description The MedHealth Group is a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual...
-
IT Service Desk Analyst
6 months ago
Macquarie Park, Australia Catholic Healthcare Full time**Job Description**: IT Service Desk Analyst - Based at Macquarie Park, short walk from Metro Station - 7 Additional Leave Days Per Year + Not For Profit Salary Packaging - Values-Based Organisation - Growth Industry, great team! If you enjoy helping others, have a “can do” approach and have the ability to solve problems with a smile this could be the...
-
Service Desk Analyst
3 months ago
Sydney Olympic Park, Australia My NRMA Full time**Company Description** The NRMA acknowledges the Traditional Custodians of the land and waterways on which our business operates. We pay our respects to Aboriginal and Torres Strait Islander Elders past, present and emerging. Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for...
-
IT Service Desk and Delivery Manager
1 month ago
Sydney Olympic Park, Australia Flourish Australia Full time**Flourish Australia has an exciting new opportunity for an IT Service Desk and Delivery Manager** to join our Support Hub team at Sydney Olympic Park!**: The position available is: - **Full-time (76 hours/fortnight)**: - **Working Monday to Friday**: - **Based in Sydney Olympic Park with flexible working from home arrangements available**: -...
-
Service Desk Officer
3 months ago
Gowrie Park, Australia Hydro Tasmania Full time**Job no**: 497433 **Work type**: Permanent Full time **Location**: Hobart, Gowrie Park, Trevallyn **Categories**: Information Technology - Provide service support across the Hydro Tasmania group. - Take advantage of the range of benefits offered by Hydro Tasmania. - Surround yourself with passionate IT professionals. **Salary range $70,696- $86,497 plus...
-
IT Service Desk Support
4 weeks ago
Sydney Olympic Park, Australia Royal Agricultural Society of NSW Full time**Some of our great benefits**: - Sydney Royal Easter Show complimentary tickets and meals - Staff draws to win tickets to Sydney Showground events - 15% Staff discount at onsite cafe 'Uptown Charlies' - Free Onsite Parking - Work lifestyle flexibility - Salary packaging - Salary protection insurance - Subsidised Superannuation life insurance premiums -...
-
IT Service Desk Specialist
4 weeks ago
Sydney Olympic Park, New South Wales, Australia Royal Agricultural Society of NSW Full timeAbout the RoleWe are seeking a highly skilled IT professional to provide exceptional support to our team and clients at the Royal Agricultural Society of NSW and Sydney Showground.The successful candidate will be responsible for monitoring and maintaining our service desk enquiries and support requests, ensuring seamless technical assistance across all...
-
IT Service Desk Support
4 weeks ago
Sydney Olympic Park, Australia Royal Agricultural Society of NSW Full timeSome of our great benefits:Sydney Royal Easter Show complimentary tickets and mealsStaff draws to win tickets to Sydney Showground events15% Staff discount at onsite cafe 'Uptown Charlies'Free Onsite ParkingWork lifestyle flexibilitySalary packagingSalary protection insuranceSubsidised Superannuation life insurance premiumsStaff engagement events & Wellness...
-
IT Service Desk Support
4 weeks ago
Sydney Olympic Park, Australia Royal Agricultural Society of NSW Full timeFull Time - Permanent PositionSome of our great benefits:Sydney Royal Easter Show complimentary tickets and mealsStaff draws to win tickets to Sydney Showground events15% Staff discount at onsite cafe 'Uptown Charlies'Free Onsite ParkingWork lifestyle flexibilitySalary packagingSalary protection insuranceSubsidised Superannuation life insurance premiumsStaff...
-
Sydney Olympic Park, New South Wales, Australia flourish Australia Full timeFlourish Australia is a leading mental health organisation with a strong commitment to supporting individuals and communities in need. We are currently seeking an experienced IT Service Desk and Delivery Manager to join our Support Hub team at Sydney Olympic Park.The successful candidate will lead a team of IT professionals in delivering exceptional support...
-
Application Analyst
2 months ago
Flinders Park, Australia BAE Systems Full timeJob description Application Analyst At BAE Systems Australia Do interesting work that MATTERS ENJOY what you do GROW your career Be YOU We work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology....
-
Customer Support Specialist
4 weeks ago
Oran Park, New South Wales, Australia Camden Council Full timeEmbark on a rewarding career with Camden Council as a Customer Support Specialist. Enjoy a flexible 35-hour workweek, leveraging our hybrid work arrangements and Flex leave provisions.Key Responsibilities:Efficiently manage incidents and resolve issues in a dynamic environment.Deliver top-notch support in a large-scale service desk capacity, ensuring...
-
Support Analyst
2 months ago
Holland Park, Australia Progress Recruitment Full time**Support Analyst** **Job Summary**: **Responsibilities**: Provide 1st & 2nd level end-user support across a wide range of devices including laptops, desktops, printers, phones, and mobile solutions. Log and categorise incidents and requests, ensuring proper documentation and escalation when necessary. Assist the Service Delivery team and help build a...
-
Club Front Desk Coordinator
3 weeks ago
Kings Park, Australia Next Gen Health & Lifestyle Clubs Full timeJob SummaryWe are seeking an exceptional Club Front Desk Coordinator to join our team at Next Gen Health & Lifestyle Clubs. As the first point of contact for our members and guests, you will be responsible for providing 5-star customer service and ensuring a warm and welcoming experience for all who visit our clubs.
-
Data Analyst
6 months ago
Sydney Olympic Park, Australia NSW Government -NSW Rural Fire Service Full time**DATA ANALYST** **This opportunity offers**: - Ongoing employment - Full time role & 35 hour working week - Attractive annual salary $107,458 - $118,942 p.a. plus 11% superannuation - Location: Sydney Olympic Park (flexible working arrangements considered) - Ongoing learning and development - One ‘Agreed Absence’ leave day per calendar month in...
-
Supervisor - Front Desk
2 weeks ago
St Johns Park, Australia St. Johns Park Bowling Club Full timeSt Johns Park Bowling Club is a leading employer in the hospitality industry in South-Western Sydney. We currently have an exciting opportunity available for a Front Desk Supervisor to join our friendly team. You will be working on a rotating roster every 4 weeks including nights, weekends and public holiday shifts. Average of 38 hours per week with two...
-
Healthcare Front Desk Administrator
3 weeks ago
Oaklands Park, South Australia ForHealth Group (Dayforce) Full timeAbout UsWe are ForHealth Medical Centres, a trailblazer in delivering top-notch, accessible healthcare. Our expansive network of medical centres and over 1300 independent health practitioners nationwide contribute to more than 7 million patient consultations annually.The OpportunityWe seek a casual Healthcare Front Desk Administrator to join our Marion...
-
Software Support Specialist
1 month ago
Flinders Park, Australia BAE Systems Full timeJob DescriptionWe are seeking a skilled Application Analyst to join our team at BAE Systems Australia.The successful candidate will be responsible for providing technical support to our internal customers via a service desk, responding to incidents and troubleshoot technical issues as they may arise, and working with the team to plan and execute major and...
-
Front Desk Associate
3 weeks ago
Kings Park, Australia Next Gen Health & Lifestyle Clubs Full timeAbout the RoleWe are seeking a skilled and friendly Front Desk Associate to join our team at Next Gen Health & Lifestyle Clubs. As a key member of our Reception team, you will be the first point of contact for visitors to the club, providing exceptional customer service and ensuring a 5-star experience for all members and guests.