Aged Care Admissions Coordinator I Berwick

7 months ago

Narre Warren North, Australia Bupa Full time

**About the Home**

Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens. It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

**Benefits of Bupa**
- Supportive, collaborative, and caring team culture
- Continual learning and development opportunities
- Internal transfers across our care homes
- Discounts on Bupa products - Healthcare, Optical, Dental & other retail partners

**About the Role**

As the Admissions Coordinator - known as a Customer Service Consultant (CSC) in Bupa, you will work alongside one other CSC and our General Manager. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home.

**We are looking for someone who can bring to our home the skills of Resident Placement and Reception/Admin. All our CSC's are responsible for all aspects of our administration**

**Duties**

Each CSC has their own portfolio of duties. Generally, we have one that focuses on rostering and pay, one on training/compliance/HR, and one on occupancy and residents, and then everyone has reception duties. Below is an example of tasks but you certainly wouldn’t be responsible for all of them
- ** Resident Placement** - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by been the key lead in handling enquiries and coordinating admissions.
- ** Employee Service -** Support and oversee the Care home employee experience, through: Administering rosters, recruitment activities, complete the onboarding and induction of new starters, managing annual and sick leave in the rosters.
- ** Concierge / Reception / Admin**:

- Effectively lead the customer and administrative experience function of the Care Home, ensuring customer service is delivered to the highest of standards.

**Skills and Experience**

Patience Working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition.
- Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role. You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up.
- Intermediate to advanced skills across the MS Office Suite
- Previous experience gained in a similar admin/customer service role
- Highly developed organisation and time management skills - prioritisation and self-direction is key in this role

**Culture**

We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.

**How to Apply

  • Carer I Berwick

    1 week ago

    Narre Warren North, Australia Bupa Full time

    **The Opportunity** You’ll join a supportive, collaborative and caring team to make a positive impact to the lives of our residents with your compassionate and supportive approach. You’ll deliver the highest quality person-first care to residents in line with their individual care plan. Bupa’s focus on the longer, healthier and happier lives of our...

  • Carer I Berwick

    6 months ago

    Narre Warren North, Australia Bupa Full time

    **Ready for a new career adventure?** Join Bupa Aged Care and be at the heart of it in Berwick. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families,...

  • Customer Services Consultant I Berwick

    4 weeks ago

    Narre Warren North, Australia Bupa Full time

    **About the Home** Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens. It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle and...

  • Wellbeing Carer I Berwick

    7 months ago

    Narre Warren North, Australia Bupa Full time

    **Wellbeing Carer**: Where your passion for enriching lives meets endless possibilities Do you thrive on creating joy and connection? Are you a natural at bringing people together and helping them discover their passions? If so, then we want YOU to join our vibrant team as a Wellbeing Carer at Bupa Berwick! **Here's what you'll do**: - Be the fun...

  • Carer I Berwick Part Time

    4 months ago

    Narre Warren North, Australia Bupa Full time

    **J**oin Bupa Aged Care and be at the heart of it in Berwick.** As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re...

  • Carer - Berwick

    7 months ago

    Narre Warren North, Australia Bupa Full time

    **The Opportunity** You’ll join a supportive, collaborative and caring team to make a positive impact to the lives of our residents with your compassionate and supportive approach. You’ll deliver the highest quality person-first care to residents in line with their individual care plan. Bupa’s focus on the longer, healthier and happier lives of our...

  • Hospitality Service Assistant I Berwick

    7 months ago

    Narre Warren North, Australia Bupa Full time

    **About the Home - Berwick** Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens. It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle...

  • Catering Assistant

    3 days ago

    Narre Warren North, Australia Bupa Full time

    **About the Home** Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens.It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle and...

  • Maintenance Officer I Berwick

    4 months ago

    Narre Warren North, Australia Bupa Full time

    **About the Home** Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens. It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle and...

  • Lifestyle & Wellbeing Care Officer - Berwick

    8 months ago

    Narre Warren North, Australia Bupa Full time

    **Lifestyle & Wellbeing Care Officer: Where your passion for enriching lives meets endless possibilities** Do you thrive on creating joy and connection? Are you a natural at bringing people together and helping them discover their passions? If so, then we want YOU to join our vibrant team as a Lifestyle and Wellbeing Care Officer at Bupa Berwick! **Here's...

  • Cleaning Assistant

    7 months ago

    Narre Warren North, Australia Bupa Full time

    **About the Home** Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens. It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle and...

  • Cleaning Assistant

    7 days ago

    Narre Warren North, Australia Bupa Full time

    **About the Home** Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens.It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle and...

  • Hospitality Service Assistant I Berwick

    2 months ago

    Narre Warren North, Australia Bupa Full time

    **About the Home** Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens. It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle and...

  • Quality and Education Manager

    7 months ago

    Narre Warren North, Australia Bupa Full time

    About The Role As our Quality Education Manager, you will lead the home in relation to quality care and services, ensuring quality governance, compliance and the competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards. You will assist in identifying improvement opportunities as well as hands on support in...

  • Customer Services Consultant

    8 months ago

    Narre Warren North, Australia Bupa Full time

    About the Home Benefits of Bupa Supportive, collaborative, and caring team culture Continual learning and development opportunities Internal transfers across our care homes Discounts on Bupa products - Healthcare, Optical, Dental & other retail partners About the Role As the Office Administrator - known as a Customer Service Consultant (CSC) in Bupa,...

  • Maintenance Officer

    7 months ago

    Narre Warren North, Australia Bupa Full time

    **About the Home** Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens. It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle and...

  • Carer

    1 week ago

    Narre Warren North, Australia Bupa Full time

    **The Opportunity** You’ll join a supportive, collaborative and caring team to make a positive impact to the lives of our residents with your compassionate and supportive approach. You’ll deliver the highest quality person-first care to residents in line with their individual care plan. Bupa’s focus on the longer, healthier and happier lives of our...

  • Admissions Coordinator

    7 months ago

    North Turramurra, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Casual/ppt Home Care Aged Care Support Worker

    7 months ago

    Narre Warren, Australia Your Choice Home Care Full time

    Are you someone who loves older people? Are you passionate about providing companionship, assistance, and making a difference in people's lives? If so, we have a rewarding opportunity for you! **Position: Casual/PPT Support Worker** **Location: Narre Warren, Victoria** **Type: Casual OR Permanent Part Time** **What We're Looking For**: - Availability...

  • Admissions Coordinator

    7 months ago

    North Turramurra, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...