Course Advisor

2 weeks ago

Brisbane, Australia Mulpha Full time

**Introduction**:
**About The Hotel School (THS)**:
The Hotel School is a unique educational organisation partnered between education (Southern Cross University) and industry (Mulpha Education Group). We currently deliver undergraduate and postgraduate business degrees specialising within tourism, hospitality, events and hotel management.

Our campuses are in Sydney, Melbourne, Brisbane and Hayman Island.

**Description**:
**About the Role**:
This position is part of a dynamic team that delivers quality educational options to enthusiastic students who are eager to develop their hospitality careers.

This position requires a well-developed communication, negotiation and sales skill set.

**Key responsibilities include**:

- Drive the recruitment of new domestic students
- Achieve or exceed on organisation’s enrolment and conversion targets
- Develop sales strategies to ensure long term growth
- Keep up-to-date sales activities and transaction records in the divisional CRM system
- Participate in all on-campus events including industry events, open days, workshops
- In collaboration with the National School Channel Manager - develop relationships with Careers Advisors in key schools and school clusters for recruitment of students
- Develop reporting and market feedback to the wider Marketing and Sales Team

**Skills and Experiences**:
**About You**:
You will be passionate about taking on the role of advisor to prospective students, providing guidance and coaching throughout their enrolment journey.

The successful applicant will possess the following qualifications, skills, abilities and experience:

- Strong experience in sales and customer engagement - 3+ years
- Demonstrated ability to achieve set organisational targets
- Outstanding written and oral communication skills
- A keen negotiator with high emotional intelligence
- Positive attitude with the ability to motivate others
- Advanced Word, Excel and Outlook proficiency, intermediate Access
- Highly developed CRM experience
- Professional and friendly phone manner and an engaging personal presentation style
- Proven ability to multi-task and prioritise work and deliver deadlines
- Readiness to learn new processes, skills and technologies with an open mind and eagerness for personal growth to expand professional skill set
- Experience demonstrating accountability in performance

**Attributes considered an advantage include**:

- Interest in the hospitality, tourism and hotel industry
- Work with undergraduates or in education setting
- Experience in sales targeted to Undergraduate market and parents

In return, we offer a competitive salary with uncapped earning potential

We have a friendly and vibrant team environment to further enhance your career.

As part of the Mulpha Family, you can enjoy a range of benefits, including:

- Hotel and Dining Discounts
- Birthday Leave
- Lifestyle Platform with 400+ retailer discounts
- Salary Sacrificing / Financial Education and benefits
- Career Progression / Mulpha Academy / Study Assistance
- Wellbeing Hub/Healthcare Discounts / Employee Assistance Program
- Free Car Parking / Car Parking Discounts at some of our Offices / Venue

Applications received without a resume or cover letter addressing the selection criteria will NOT be considered.

Mulpha Education Group is an Equal Employment Opportunity employer with a focus on our employees. We treasure skills, expertise and commitment. We aim to attract, develop, motivate, reward and retain the best people in the industry.

A Working with Children Check is a condition of employment.

To learn more about The Hotel School, please visit our website.

No Recruitment agencies

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