Housekeeping Supervisor

3 weeks ago

Macquarie Park, Australia Quest Macquarie Park Full time

Quest Macquarie Park is welcoming new locals Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest Macquarie Park is locally owned and operated. We love helping our guests to get as local as they like it, so they get the warmest welcome when they check in and we have the best local tips for them to check out.

Quest Macquarie Park is the newest hotel in the business precinct of Macquarie Park & North Ryde. Macquarie Shopping Centre and Macquarie University are a short distance from the apartment hotel, whilst Sydney CBD is easily accessible via the M2 or train from Macquarie Park Station, a short 6 minute walk away.

At Quest Macquarie Park, we’re on the lookout for a new **Housekeeping Housekeeping Supervisor **to join its team on a full-timebasis working 37.50 hours per week.

**The Role**

Reporting to the Housekeeping Manager, the role involves leading a small housekeeping team as well as hands on work in the delivery of housekeeping and room attendant services for the apartments and cleaning of common areas to ensure the presentation of our property in line with the high standards of the Quest brand and to ensure the highest levels of guest satisfaction.

Your team leadership activities will involve working closely with the Housekeeping Manager on recruitment, rostering, training and leadership of the housekeeping team to ensure high levels of work productivity and quality, positive employee engagement and retention, and strong alignment with Quest’s established model and procedures.

Will demonstrate a can-do, responsible, and flexible approach to work, excellent interpersonal and communication skills, a passion for customer service, a keen eye for detail, excellent organisational skills, strong leadership skills, and a strong appreciation of workplace safety.

Prior experience in housekeeping in a business environment is essential, and prior experience with leading a housekeeping team would be an advantage.

Whilst not essential, tertiary qualifications in a business discipline or the hospitality, travel or tourism industries would be highly regarded.

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

**The Opportunity**

The role presents a great opportunity to work with a well-established & dynamic team under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends’ rates for leisure accommodation with Quest nationally and onsite parking.

**Applications**

**Job Types**: Full-time, Permanent

**Salary**: $24.76 - $37.14 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift
- Day shift
- Shift work

Supplemental pay types:

- Penalty rates
- Performance bonus

**Experience**:

- Housekeeping management: 1 year (required)

Work Authorisation:

- Australia (required)

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