Chinese Sales Assistant

2 months ago

Fairfield, Australia Hotel Products Direct Full time

**Hotel Products Direct offers high-quality products for Accommodation Professionals, competitive quoting, and international sourcing.** We are the leading online supplier of commercial accommodation products with over 20 years of experience and affordable pricing. We are a one-stop shop supplying hotels, motels, serviced apartments, guest houses, resorts, BnB’s, and holiday units Australia-wide.

Are you an organized individual with a knack for Excel and database management? Do you dream of becoming a key member of a vibrant team? can you speak both Mandarin and English? If this sounds like you, we have a fantastic opportunity waiting for you

At Hotel Products Direct, we're on the lookout for a talented Admin Sales Executive to join our team. In this role, you'll be the heart of our customer service and database management using Excel and MYOB. Plus, you'll be supporting our daily operations to keep our office running smoothly and warmly welcoming our suppliers and customers.

Come and be part of our friendly and dynamic team, where your skills will truly make a difference

We will teach you MYOB on the job, a great skill to have.

**Responsibilities**:
Main tasks include:

- Maintaining the customer database orders and purchases.
- Resolving customer queries related to payments.
- Sending monthly payment reminders to customers.
- Managing online payments, purchases, utilities, and other financial transactions
- Organising these payments into plans and maintaining a record of transactions.
- Additional administrative duties comprise:

- Preparing and reviewing correspondence, reports, and presentations.
- Keeping accurate records and files, both electronically and physically.
- Ordering and overseeing office supplies to ensure availability and neatness.
- Providing support to the team with various administrative tasks, as required.
- Requirements:

- Proficiency in MS Office Suite
- Demonstrated experience in an administrative role or similar position.
- Keen attention to detail and precision.
- Ability to manage multiple tasks and priorities effectively.
- Polite, professional, and amicable, with a focus on customer service.
- Discretion when handling confidential information.
- Completion of high school or equivalent; additional certifications are advantageous.
- If you can speak 2 languages, that would be good. Mandarin, Hindi, Vietnamese or Spanish can be useful

**Job Type**: Casual

**Salary**: From $30.00+ per hour

Expected hours: 21 hours per week ( 3 days)

Schedule:

- 7-hour shift x 3 days

**Experience**:

- Some administration or desk experience:
Work Authorisation:

- Australia (required)

**Job Type**: Casual

Pay: From $30.00 per hour

Expected hours: 21 per week

Schedule:

- Day shift

Supplementary Pay:

- Signing bonus

**Language**:

- Mandarin (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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