Guest Service Agents

6 months ago


Sydney, Australia Oaks Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
Oaks Sydney North Ryde Suites are looking for Full-time and casual Guest Service Agents who are passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Responsibilities include:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay

**Qualifications**:

- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work a variety of shifts on a full time basis, including weekends and public holidays

Additional Information
**Join our positive and vibrant team and be rewarded with these team benefits**:

- Highly competitive hourly rate
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave.
- Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
- Government funded traineeships in Certificate III in Hospitality and or Certificate IV in Leadership _*eligibility does apply._
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands
- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
- Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.


  • Guest Services Agent

    6 months ago


    Sydney, Australia AccorHotel Full time

    **Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...

  • Guest Service Agent

    7 months ago


    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...

  • Guest Service Agent

    4 months ago


    Sydney, Australia Hilton Full time

    Guest Service Agent Before you get started Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you will love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating...

  • Guest Service Agent

    7 months ago


    Sydney, Australia Hilton Full time

    Guest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West...

  • Guest Services Agent

    6 months ago


    Sydney, Australia Virgin Australia Full time

    **Work type**: Part Time **Location**: Sydney **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Sydney Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so...

  • Guest Service Agent

    6 months ago


    Sydney, Australia Oaks Hotels Full time

    Job Description Oaks North Ryde Suites are looking for casual Guest Service Agents who are passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    6 months ago


    Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests! **What You’ll Do**: - Greet and interact with guests upon arrival - Assist with check-ins, check-outs, and reservations - Handle guest inquiries and provide directions...

  • Guest Service Agent

    7 months ago


    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West Hotel Sydney, Curio...

  • Guest Service Agent

    7 months ago


    Sydney, Australia Hilton Full time

    This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel...

  • Guest Service Agent

    7 months ago


    Sydney, Australia MINOR Hotels Full time

    We are looking for enthusiastic, dedicated and professional Guest Service Agents to join our team at Oaks Sydney Goldsbrough Suites on a full time and part time basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    2 days ago


    North Sydney, Australia TFE Hotels Full time

    We’re looking for a Guest Services Agent with a twist at Vibe Hotel North Sydney. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the secrets to a...

  • Guest Service Agent

    7 months ago


    Sydney, Australia Hilton Full time

    Before you get started Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you will love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating Hilton outlets -...

  • Guest Service Agent

    7 months ago


    Sydney, Australia AccorHotel Full time

    **Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

  • Guest Services Agent

    7 months ago


    Sydney, Australia Marriott International Full time

    At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Guest Services Agent because together, we are better. Start your career at Sheraton, where...

  • Guest Service Agent

    7 months ago


    Sydney, Australia MINOR Hotels Full time

    Oaks Sydney North Ryde Suites are looking for Full-time and casual Guest Service Agents who are passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    7 months ago


    Sydney, Australia AccorHotel Full time

    **Company Description** Pullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. The hotel is perfectly located in Circular Quay, a stone’s throw away from the iconic Sydney Opera House with breathtaking views of the Sydney Harbour Bridge. Our luxurious 5-star Sydney hotel with apartment-style suites offers business and leisure...

  • Guest Service Agent

    7 months ago


    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    7 months ago


    Sydney, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Services Agent

    6 months ago


    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 24072243 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management At the heart of local communities, Sheraton brings people...

  • Guest Service Agent

    7 months ago


    Sydney, Australia Handwritten Full time

    **Company Description** Hotel Woolstore 1888 - Handwritten Collection, is one of Sydney’s finest heritage hotels. Nestled in the iconic Darling Harbour, our property combines rich history with contemporary design, offering guests a unique experience of industrial-chic interiors adorned with modern and pop art. Originally constructed in 1888, Hotel...