See more Collapse

Trainee Case Manager

4 weeks ago


Melbourne City Centre, Australia EML Full time

**Trainee Case Manager**:
VIC - Melbourne CBD Workers Compensation Full Time

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE ROLE**

As part of our diverse team based in **Melbourne**, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

We have multiple entry level roles available in our claims teams where you will manage a portfolio of claims and liaise with injured workers, employers and their treating health practitioners. Your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return to work.

Case Management is a team effort We have designated specialists who are experienced and here to support you - RTW and New Employment Specialists, Technical Specialists, Clinical Advisors, Mental Injury Specialists and our Mobile Case Managers. Our Claims Management Model is designed to ensure that our Case Managers and Specialists work together collaboratively so you and your customers will truly be supported.

This is a **full time, permanent** role based in our **Melbourne CBD** with flexibility to work from home

**YOUR RESPONSIBILITIES**
- Manage a portfolio of workers compensation claims - we have roles in our Medical Management, RTW and Maximising Capacity teams
- Demonstrate a Service
- orientated approach that is focused on early intervention and the interests of workers and employers
- Ensure that active and timely strategies are implemented to improve recovery and return to work outcomes
- Provide workers compensation advice to stakeholders such as workers, employers and providers
- Assist the worker and employer with the claim process and engage appropriate support services such as Mobile Case Management or Occupational Rehabilitation
- Collaborate with the broader EML Team and WorkSafe to foster positive outcomes for injured workers

**ABOUT YOU**
- You have held roles within a medical, hospitality, retail or corporate field specialising in customer service
- You pride yourself on giving an exceptional level of service to your customers willing to go that extra mile
- Thrive on working in a team environment and collaborating with others
- Proactive, self-motivated and can think on your feet when engaging and managing stakeholders throughout the process
- Organised with excellent time management
- You will have a Passion for helping others and managing challenging situations

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, **please.


We have other current jobs related to this field that you can find below

  • Trainee Case Manager

    4 weeks ago


    Melbourne City Centre, Australia EML Full time

    **Trainee Case Manager**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...

  • Trainee Case Manager

    3 weeks ago


    Melbourne City Centre, Australia EML Full time

    **Trainee Case Manager**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...

  • Trainee Case Manager

    2 weeks ago


    Melbourne City Centre, Australia EML Full time

    **Trainee Case Manager**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...

  • Trainee Case Manager

    3 weeks ago


    Melbourne, Australia HAYLO People Full time

    Move into an industry that is focused on helping others and gain full training - Location: Melbourne CBD-Based Role - Permanent full-time opportunity with work-from-home flexibility Use your skills in healthcare, nursing or allied health to transition into a Trainee Case Management role. Full training provided! - Move into an industry that is focused on...


  • Melbourne, Victoria, Australia DXC Technology Full time

    We are seeking applicants with customer service and administration backgrounds, people currently working in insurance claims environment looking for a career change, recent graduates who have completed studies in Law, Business, Nursing, Allied Health, Psychology or those looking for a career change. Individuals who've worked in the Insurance, Allied Health,...

  • Trainee Case Manager

    3 weeks ago


    Melbourne, Australia EML Group Full time

    Trainee Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows...

  • Trainee Case Manager

    2 weeks ago


    Melbourne, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...


  • Melbourne, Australia EML Full time

    **Trainee Case Manager**: VIC - Geelong, VIC - Melbourne CBD Workers Compensation Full Time EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over...

  • Trainee Case Manager

    3 weeks ago


    Melbourne, Australia EML Full time

    **Trainee Case Manager**: VIC - Geelong, VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer...


  • Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Job Description: About the role Our Trainee Program offers a step in the door to an opportunity to develop into a Case Manager, we provide Customized Training , Rewarding Salaries , the support you need to launch your new career. This is a customer facing role in a rewarding and challenging environment. Hybrid working arrangements In alignment...

  • Trainee Case Manager

    3 weeks ago


    Port Melbourne, Australia 1602 DXC INT SVCS VIC PTY LTD Full time

    Job Description: About the role Our Trainee Program offers a step in the door to an opportunity to develop into a Case Manager, we provide Customized Training , Rewarding Salaries , the support you need to launch your new career. This is a customer facing role in a rewarding and challenging environment.  Hybrid working arrangements In alignment...

  • Trainee Case Manager

    1 month ago


    Melbourne, Australia DXC Technology Full time

    Job Description:About the roleOur Trainee Program offers a step in the door to an opportunity to develop into a Case Manager, we provide Customized Training, Rewarding Salaries, the support you need to launch your new career. This is a customer facing role in a rewarding and challenging environment. Hybrid working arrangementsIn alignment with our commitment...


  • Melbourne, Victoria, Australia DXC Technology Full time

    Job Description:About the roleOur Trainee Program offers a step in the door to an opportunity to develop into a Case Manager, we provide Customized Training, Rewarding Salaries, the support you need to launch your new career. This is a customer facing role in a rewarding and challenging environment. Hybrid working arrangementsIn alignment with our commitment...

  • Trainee Case Manager

    3 weeks ago


    Melbourne, Australia DXC Technology Full time

    Job Description:About the roleOur Trainee Program offers a step in the door to an opportunity to develop into a Case Manager, we provide Customized Training, Rewarding Salaries, the support you need to launch your new career. This is a customer facing role in a rewarding and challenging environment. Hybrid working arrangementsIn alignment with our commitment...


  • Melbourne, Australia Specialist Family Violence Case Manager - Intake Full time

    About the role - Generous above award Enterprise Agreement entitlements - Flexible and part time working arrangements Thisposition provides specialised first point of contact for our service in the assessment of adults, young people, children and families (with non-offending parent/s) who have experienced sexual assault or family violence, and for children...


  • Council of the City of Ryde, Australia DXC Technology Inc. Full time

    Our team at DXC Claims Management is thrilled to announce the beginning of our operations in NSW, where we will partner with icare to enhance the recovery and return-to-work outcomes for injured workers in New South Wales.With over 20 years of experience in workers' compensation claims management, we are uniquely positioned to contribute to DXC's claims...

  • Case Manager

    3 weeks ago


    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: The Case Manager role is positioned in the Countering Violent Extremism (CVE) Unit of the Capability Division. Reporting to a Sergeant, you will be responsible for the coordination of CVE intervention through a holistic approach to ensure service delivery is met. As a Case Manager you will be required to liaise with a variety of internal...

  • Case Manager

    2 weeks ago


    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: The Case Manager role is positioned in the Countering Violent Extremism (CVE) Unit of the Counter Terrorism Command. Reporting to a Sergeant, you will be responsible for the coordination of CVE intervention through a holistic approach to ensure that the needs of clients are met, and that the safety of the Victorian community is...

  • Case Manager

    2 weeks ago


    Melbourne City Centre, Australia EML Full time

    **Case Manager**: VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive benefits,...

  • Case Manager

    1 week ago


    Melbourne City Centre, Victoria, Australia Victoria Police Full time

    About the role:The Case Manager role is positioned in the Countering Violent Extremism (CVE) Unit of the Capability Division. Reporting to a Sergeant, you will be responsible for the coordination of CVE intervention through a holistic approach to ensure service delivery is met. As a Case Manager you will be required to liaise with a variety of internal and...