Team Leader, Contact Centre

Full time permanent role in the CBD - Stable industry with proven growth - Great leadership opportunity **The Company** Our client is a leading healthcare organisation with a central CBD located office. Due to recent growth in the industry, they are requiring senior support within their contact centre for an experienced contact centre professional. This...

**Role : Team Leader Operations - Contact Centre** **Work Experience** 1-4 Years’ Experience in managing a Team preferably in Customer Support(Voice) **Technical Skills** - Knowledge on Computers & Networking - Proficiency in excel & other analytical tools - Good to have skills - Transition Experience - Knowledge of SIX Sigma or other quality...

**What will you be doing?** This Team Leader is accountable for leading a team of Customer Service Assistants, aiming to deliver exceptional customer service outcomes in a primarily back office function, delivering services for a number of high profile clients.This is a busy and fast paced role, so we are looking for energy and passion to lead this team,...

**About the Role** The purpose of this role is to lead and coach a team in our centre of excellence, to deliver on our customers needs across Virgin Money's products and services through phone and digital platforms. As a team manager your primary responsibility will be to enable and empower the consultants in your team to delivery on our premium service...

510562 - Brisbane, QLD, 4000 - Customer and Marketing - Permanent Full time Add to favourites Favourite View favourites G8 Education is one of Australia’s largest early education and care providers, with more than 420+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 42,000 children every day. Our core...

**About the Role** The purpose of this role is to lead a team of contact centre employees in the delivery of customer needs across BOQ products and services through telephony and/or digital platforms. As part of the Management group within Customer Contact, the Team Leader will be responsible for implementing and achieving key business objectives and...

Are you looking to CHOOSE your own work patterns? Looking for ongoing training and support? How about career progression opportunities? These are what you get in this role plus much more. Take your pick! Are you seeking a full-time role? A part-time role? Perhaps you’re just looking for a contract to get you through the Christmas period? We’ve got...

Part time and casual roles available - Rotating roster **About Qscan** Qscan Group is the premier provider of radiology services in Australia, encompassing five leading brands across the country - Qscan Radiology Clinics, North Coast Radiology, South East Radiology, Envision Medical Imaging and Alpenglow Australia. We care about growing and developing our...

Permanent Full Time PM Supervisor 12-8pm In our Contact Centre we’re passionate not just about training and developing you for the role you’re in, but nurturing, coaching and developing our employees to be the best version of themselves and setting them up for continued success with National Storage and beyond. We want to support, motivate and inspire...

**Permanent Full Time Supervisor** **Shift Patterns can Vary Between 7am to 3pm **OR** 8am to 4pm** ***In our Contact Centre we’re passionate not just about **training** and **developing** you for the role you’re in, but **nurturing**, **coaching** and developing our employees to be the best version of themselves and setting them up for **continued...

High-quality training and support to thrive in the Medical Imaging industry - Tailored personal and professional development opportunities - Work in an exciting, fast-paced environment alongside a high-performing team **About Qscan** Join an organisation that cares about growing and developing our greatest asset - our people. Work alongside a dedicated...

**Contact Centre Specialist | $65,000k package | Hybrid** - Retail or hospitality background is highly regarded - No experience necessary - Training provided - Monday - Friday My client is an insurance leader on the search to recruit 10 new positions in the new year If you have been working in a customer service role and struggling to get your foot in the...

**The Role** We currently have a vacancy for a Contact Centre Consultant to join our friendly team in our Townsville or Brisbane Contact Centre. This is a full time position based on a 38 hour week. At Queensland Country Bank, our Members matter most and our frontline teams are crucial in ensuring we provide the best possible experience. As a Contact Centre...

**Why Youi?** At Youi, we like to do things differently. Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers with our focus on Insurance for Individuals. We have over 1700 staff globally and offices in 3 countries. Our company prides itself on our values, there are dynamic, human, honest,...

**Job description**: Are you ready to embark on an exciting career journey with an organisation that truly values its staff, customers, and the wider community? Look no further! Our client is on the lookout for passionate individuals to join their vibrant team as a **Contact Centre Consultant.** **About the Company**: Our Banking client believes that...

Permanent Full Time Roles Rostering that Supports a Great Work/Life Balance On the Job Training and Opportunity to be Part of a Growing Business In our Contact Centre we’re passionate not just about training and developing you for the role you’re in, but nurturing, coaching and developing our employees to be the best version of themselves and setting...

**As the Contact Centre Quality Advisor, you will**: - Monitor the work of Contact Centre team members to evaluate service delivery quality and identify coaching, training and development needs. - Coordinate and facilitate one on one feedback and coaching sessions with Contact Centre team members to improve customer service quality. - Research, assess and...

**Group Manager **- **Contact Centre Operations** Our client brings best in class innovative Contact Centre solutions to Tier 1 organisations around Australia. 4000 strong employees across Australia and The Philippines, their success is founded on their commitment to creating amazing experiences - they have worked hard to develop a culture that is dedicated...

$90K plus Super - CBD - Manage Customer Service/Sales and Membership teams Contact Centre Operations Manager required for Leading company that provide strong membership and insurance services to their customers. Managing Insurance and Customer Service Contact Staff your role requires you to support, develop, coach and drive the team to meet targets while...

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances. About The Role We currently have a vacancy for a Contact Centre Consultant to join our friendly team in our Contact Centre. This is a full time position based on a 38 hour week. At Queensland Country Bank, our Members matter most and...