Onsite IT Technician

5 months ago

Newcastle, Australia First Focus Full time

First Focus has been independently rated the **best **mid-market Managed Service Provider. We are growing fast and now have over 280 staff across Australia, New Zealand, Philippines, South Africa and Ireland.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We are looking for someone that loves spending **face to face** time with customers to join our team, but onsite for a customer in Newcastle. While technical skills are important for this role, we will provide training and support to get you there if you feel you are a bit light initially.

**Requirements**:

- Providing onsite desk-side support on customer premises
- Delivering the support of Terminal Services, VMware and Citrix-based cloud infrastructure
- Performing a wide variety of Level 1-3 support across many technologies
- Occasional project team work to deploy solutions for customers
- Working with highly experienced solutions experts to maintain a best practice environment

**Benefits**

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

- Compelling salary package
- Flexible leave arrangements including the option to trade salary for additional leave
- A paid day off every month to do training
- Opportunities for personal and professional development with our FastTrack and Leadership Lab development programs
- Option of a Tesla company car as part of your ongoing employment package (conditions apply)
- Regular social events and a great team culture\

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