Duty Supervisor

4 weeks ago

Melbourne, Australia City of Melbourne Full time

**Exciting opportunity to work with our dynamic Recreation Team**:

- **Permanent Full time position**:

- **$70,133 plus 20% irregular hours loading and 11% Superannuation**

**We are the City of Melbourne, a City of possibility and place to be bold and inspirational.**
- Situated on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin nation, Melbourne has long been considered one of the world’s most liveable and prosperous cities and a thriving, successful example of multiculturalism and diversity. At the heart of this is the City of Melbourne, a proud organisation of 1800+ team members positioned to excel as a leading capital city by delivering what matters most to those who work, live, study, visit and invest here._
**Together, we make a difference #teammelbourne**
**How this position will Make the Difference to City of Melbourne**

As the Duty Supervisor at Melbourne City Baths, you are responsible for the delivery of our day-to-day facility experience. You will be the first point of contact to provide support for all staff on shift and will manage the response to all incidents, including emergency control.

The Duty Supervisor is responsible for maintaining the standards of service and safety throughout facility operating hours and escalating all complex matters to the leadership team as required.
**Selection Criteria**

We are looking for a dedicated individual, who will champion our service and safety standards. You’ve ideally worked in a similar role previously or are able to demonstrate that you are a superstar when it comes to operations and problem solving. You’re cool as a cucumber when dealing with heated situations - whether it’s a customer complaint or emergency evacuation.
**This role works across nights, weekends and early mornings on a four week rotating roster with 9 day fortnights - availability across these days and times is essential
**As a part of this role, you must have the following (or willingness to obtain) prior to appointment**
- First Aid HLTAID009, HLTAID010, HLTAID011
- Pool Lifeguard (including CPR HLTAID00) SISCAQU002, SISCAQU006, SISCAQU007
- Working with Children Check (required)
- Aquatic Technical Operator

**Additionally you will have **
- Ability to demonstrate and display City of Melbourne Values - accountability, integrity, courage, respect for self and others, and striving for excellence. This includes a personal commitment to ensuring the team embraces EO and diversity principles
- Demonstrated experience in staff supervision, including ability to lead, develop and motivate without direct reporting lines.
- Ability to learn and operate new software, including but not limited to PerfectGym and MyWellness.

**The following selection criteria while not essential will be highly regarded**:

- HSR initial OHS training course (5 day) Certificate IV in Work Place Training & Assessment
- AustSwim Certificate or equivalent
- Certificate 3 and 4 in Fitness
- Conflict Resolution Training

By joining us, you will become part of a remarkable team who work in a constructive and inclusive culture to shape the future of this city. Together, we champion difference, celebrate achievement and recognise positive impact.

To view the physical requirements of this position, please see below under Position Information.
**How to apply**
- Attach your resume
- Attach a separate cover letter, responding to the selection criteria (no more than one page)
- Attach copies of your qualifications (under 'Other' Application Documents)

Please address your covering letter to **Luke Fuhrmeister - Operations Team Leader**

Applications will be accepted up until **11:45pm, Sunday 19**th** May 2024**

To view the physical requirements of this position, please see below under Position Information.
- _
- #sportsbiz_

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