Product Owner

5 months ago

Brisbane, Australia Bank of Queensland Full time

**About the Role**
A 12 month contract opportunity has become available, to join BOQ Group as a Product Owner

This Process Automation function will play a key role in leading and coordinating the execution of the process automation strategy across the Group, with a key focus on reducing current manual processes and increasing automation to help deliver aligned benefits, improve customer experience and risk and control outcomes.

The focus area may be across one or more elements of the Microsoft Power Platform, RPA or other digitisation.

You must be passionate about building great customer experiences, always taking the customers’ perspective. The role requires deep understanding of the user’s journeys, pain points and the moments that matter to our customers and Stakeholders. You are the voice of the customer and ensure stakeholder needs are met.

The impact of the Product Owner’s contribution should align to BOQ Group’s strategic pillar of creating the cloud based, digital bank with at scale unit costs, impactful data insights and fast innovative solutions.

**About you**
- Exceptional stakeholder management capabilities, including the ability to collaborate and communicate effectively with internal and external stakeholders at all levels.
- Proven leadership skills with the ability to lead and motivate teams through change, minimize resistance, and provide guidance in ambiguous situations.
- Deep understanding and extensive experience with hybrid and agile methodologies, as well as project execution frameworks such as epic and feature prioritization and early value delivery techniques.
- Ability to comprehend how their team fits into the broader organization and collaborate with other teams to achieve a shared goal.
- Expertise in fostering innovation, experimentation, and design practices to achieve continuous improvement.
- Excellent interpersonal skills and the ability to establish and maintain strong relationships with team members and customers.
- Proven track record of collaborating effectively with cross-functional teams to deliver high-quality products that meet customer needs.
- Strong experience in product backlog development, management, prioritization, and roadmap creation, with a focus on delivering customer value.

**About Us**
Bank of Queensland Group is a truly unique group of challenger brands providing a genuine alternative to Australian financial services customers and employees - with a multi-brand proposition.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- 5 employee diversity network groups focusing on: First Nations Reconciliation Council, Proudly ME (LGBTQIA+), Multicultural, Gender and Early Career
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02862

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