Business Support Officer
2 months ago
**Accountabilities include**:
- Prepare and coordinate a range of executive and ministerial correspondence to meet a high standard of quality, accuracy, relevance, appropriateness and timeliness, in line with whole-of-Government and departmental requirements.
- Maintain and monitor documentation flow through RM8, Doctrak and other systems to meet deadlines.
- Provide timely advice to other business areas through the identification of customer feedback trends in relation to key business projects and network improvements.
- Assist with the preparation and distribution of daily reports for TransLink Division.
- Assist the Manager, Government and Stakeholder Relations and Senior Government and Stakeholder Relations Officers to identify process gaps, skills gaps and business risks while developing opportunities to improve procedures for handling correspondence tasks.
- Maintain effective relationships with internal and external stakeholders including other divisions and government agencies, to ensure accurate and timely information flows while adhering to correspondence protocols.
- Actively participate in personal performance planning and appraisal through accepting and providing positive and constructive feedback. Undertake training and development opportunities that are identified as necessary to achieve work unit goals, and gain awareness of corporate responsibilities through the appropriate induction processes and participation in other relevant programs.
- Contribute to a safe and healthy workplace by complying with Workplace Health and Safety legislation, codes of practice, standards and departmental policy and procedures and participating in risk management and corrective action programs.
Applications to remain current for 12 months
**Job Ad Reference**: QLD/467694/23
**Closing Date**: Wednesday, 8 February 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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