Clinic Receptionist/junior Naturopath

6 days ago


Neutral Bay, Australia MTHFR Support Full time

MTHFR Support Australia is looking for a Naturopath for our busy reception desk.

Part time - 2 to 3 days per week.

We are looking for a casual receptionist to join our rapidly growing clinic and can be relatively flexible regarding days and times. Working closely with the Practice Manager and Reception team, you'll be the face of our busy clinic. This role would suit someone with previous clinic experience, or a Nutrition or Naturopathy student. You must have English as your first language, and have fully working rights in Australia.

We're looking for someone who is passionate about complementary medicine, confident and proactive in their attitude and approach. You'll be responsible for all client management including new and follow-up bookings, payments and processing, and collating of internal and external results.

**Position Overview**
- Coordinate and organise appointments and documentation to facilitate the smooth running of the clinic and the delivery of quality patient care.
- Work with the Practice Manager to manage a busy clinic workflow and to effectively delegate tasks and remain calm under pressure.

**Main Responsibilities**
- Answering phones, booking in appointments, handling enquiries, making up herbs are some of the requirements. Some knowledge of MTHFR and genetic susceptibility would be ideal.

**Education and Experience**
- Previous receptionist experience in a busy clinic or office environment
- Knowledge of Nutrition and Naturopathy is desirable but not essential
- Proficiency using Google suite and Cliniko is an asset

**Key Competencies**
- Ability to manage a busy workflow and remain calm under pressure.
- Empathetic and caring approach to customer relationships
- Attention to detail and desire to deliver an exceptional level of customer service.

**Job Types**: Part-time, Casual

Pay: From $30.00 per hour

Expected hours: 16 - 24 per week

Schedule:

- 8 hour shift
- Day shift

Application Question(s):

- What is your residency status in Australia?

**Experience**:

- MS Office: 3 years (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application Deadline: 20/10/2023
Expected Start Date: 21/10/2024



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