Associate Director, Customer Partner

6 months ago

Sydney, Australia Kyndryl Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives.

But this position is about more than just maintaining the status quo. As an Account Management Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive.

You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer.

Collaboration is key, and as an Account Management Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond.

Not only will you lead one or more Portfolio or Strategic accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights.

You're not just an expert in our industry—you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market.

As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation.

If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management - then we can't wait to meet you. Join our team and let's make remarkable things happen together.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience
- 5+ years experience running account P&L
- Deep knowledge of business and technology trends and industry best practices
- X years of experience managing sales process end-to-end
- Proven experience with revenue growth, cost, profitability, trends, and risks
- Open minded and empathetic approach in relationships with customers

Preferred Skills and Experience
- Bachelor's degree or Master’s degree
- Sales experience in technical solutions

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

  • Partner Success Associate

    7 months ago

    Sydney, Australia Uber Full time

    **Partner Success Associate, Key Accounts | Uber New Verticals** **About The Team** New Verticals is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. It is the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol,...

  • Associate Director

    6 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Associate Director - Technical Accounting, Ongoing opportunity, based in Sydney CBD (McKell) + hybrid/flexible working option.** - Clerk Grade 11/12 salary starting from $139,787 base +11% super, commensurate with experience. - Based in Sydney CBD (McKell) with hybrid/flexible working options, - Excellent learning and development opportunities ***About...

  • Associate Director

    7 months ago

    Sydney, Australia BTS Full time

    **Associate Director role, Australia** With significant growth ahead, BTS Australia are seeking an exceptional Associate Director to join our team in either Sydney or Melbourne. **Specifics of the Associate Director role** - You have already held a role in professional services or consulting and have 7-10 year’s experience. - Demonstrable experience in...

  • Associate Director, Occupational Health

    3 months ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Associate Director, Occupational Health & Recovery** **Clerk Grade 11/12, Ongoing and Temporary opportunity, Full-time 35 hours per week** **People Services, People & Culture, Department of Customer Service** **4PSQ Parramatta or Gosford or Sydney Mckell location (travel required between these locations)** **Salary Range: $139,787 - $161,663 p.a base...

  • Associate Director

    6 months ago

    Sydney, Australia Redpath Partners Full time

    Manage the project management team on educational & commercial fitout sectors. - Join a dynamic environment where your expertise is valued and rewarded. - Modern, CBD based, flexible working environment. Redpath Partners are delighted to be working alongside a leading client-side consultancy who are looking for an Associate Director to join their growing...

  • Associate Director, Customer Insights

    3 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Associate Director, Customer Insights **See yourself in the team**: Institutional Banking and Markets (IB&M) is responsible for leading the Group's relationships with major corporate and government clients and institutional investors, and provides a full range of capital raising, transactional and risk management products and services. The division also...

  • Associate Director

    5 months ago

    Sydney, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Associate Director Associate Director Req ID: Department: Insto Relationship Aus Property & Health Division: Institutional Location: Sydney About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest...

  • Associate Director, Corporate Nsw

    6 months ago

    Sydney, Australia National Australia Bank Full time

    **Associate Director, Corporate NSW** **Job no**: 792701 **Business unit**: Corporate and Institutional **Primary position location**: 2 Carrington St, Sydney, NSW **Work type**: Permanent Full time **Region**: NSW- Sydney CBD - **Opportunity for Associate Director in Client Management & Execution, Corporate**: - **Career building & development...

  • Associate Director, Marketing

    6 months ago

    Sydney, Australia Audible Full time

    At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with...

  • Associate Director

    2 months ago

    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: NSW- Sydney CBD, VIC- Melbourne CBD **Associate Director, Corporate Health - Deal Structuring and Execution (DSE)** Excellent career opportunity within the Deal Structuring and Execution (‘**DSE**’) Specialised team supporting the Corporate Health sector! - **We are looking for high performing individual...

  • Associate Director of Culinary Innovation

    6 months ago

    Sydney, Australia HelloFresh Full time

    We are looking for a creative, innovative and food-obsessed Associate Director of Culinary Innovation to lead our Culinary Innovation team. Reporting to the Senior Director of Product Development, this role will be responsible for shaping our product development strategy and translating our annual product roadmap into a physical product to delight and excite...

  • Associate Director, Corporate Nsw

    8 months ago

    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: NSW- Sydney CBD - **Opportunity for Associate Director in Client Management & Execution, Corporate**: - **Career building & development opportunity**: - **Permanent role based in Sydney CBD** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on...

  • Performance Associate Director

    2 months ago

    Sydney, Australia GroupM Full time

    **Performance Associate Director** **ABOUT WPP & OPENDOOR** At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global...

  • Audit Associate Director

    2 weeks ago

    North Sydney, Australia Forvis Mazars GmbH & Co. KG Full time

    Audit Associate Director **09th December, 2024** **External Auditor - Associate Director**: - North Sydney Forvis Mazars' Audit team has an opportunity for an experienced Auditor like you. We're a globally integrated audit, tax and advisory firm with offices in more than 100 countries - and we're always ready to recruit an experienced and motivated...

  • Associate Director of Culinary Innovation

    7 months ago

    Sydney, Australia HelloFresh Full time

    At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries...

  • Associate Director Dse

    7 months ago

    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: NSW- Sydney CBD - **Take a leadership role where you’ll inspire and energise your team.**: - **Bring your ideas, ambitions, and passions - both in and outside of work**: - **Your daily work makes a difference to millions of customers.** **It’s more than a career at NAB. It’s about more opportunity, more...

  • Customer Partner

    6 months ago

    Sydney, Australia Versent Full time

    About the Team Our Growth team at Versent fuel our business growth, customer acquisition, retention and customer success. Here at Versent, we are embarking on our next phase of growth and are looking to hire a new Customer Partner to join our team, based in Sydney. This is a strategic sales role which will focus on a select few customers; and be responsible...

  • Associate Director Dse

    7 months ago

    Sydney, Australia National Australia Bank Full time

    Associate Director DSE - High Growth & Emerging Corporate Sydney **Associate Director DSE - High Growth & Emerging Corporate Sydney** **Job no**: 793382 **Business unit**: Business and Private **Primary position location**: 2 Carrington St, Sydney, NSW **Work type**: Permanent Full time **Region**: NSW- Sydney CBD - **Take a leadership role where...

  • Associate Director Data Governance

    3 weeks ago

    Sydney, Australia Optus Full time

    **Associate Director Data Governance**: **Date**:3 Dec 2024 **Location**: Sydney, Australia **Company**:Singtel Group At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the...

  • Associate Director, Aus Fund Operations

    6 months ago

    Sydney, Australia GQG Partners LLC Full time

    **GQG PARTNERS LLC** **Position Description**: **Associate Director, AUS Fund Operations** **ABOUT GQG PARTNERS** GQG Partners is a rapidly growing boutique investment management firm focused on global and emerging markets equities, headquartered in Fort Lauderdale, Florida with offices in New York, Seattle, London, and Sydney. Our primary responsibility...