Communications and Engagement Officer

2 months ago

Perth, Australia AndersElite Professional Recruitment Full time

**Contract Type**:

- Contract**Location**:

- Perth**Industry**:
**Contact Name**:

- Oliver Healy-
**Contact Phone**:

- 0894682045**Date Published**:

- 25-Mar-2024**Communications and Engagement Officer**
**Government Contract role**
**Location: Perth CBD (main base)**
**Rate: $70.71 p/hr plus super**

Our client is currently look to fill Communications and Engagement Officer role, which will focus on developing and implementing communication and engagement campaigns and activities for METRONET projects.

**Core duties and responsibilities**:
Provides a key support service to METRONET projects which involves developing, implementing, and managing communications and engagement campaigns to communicate the projects’ importance to internal and external stakeholders.

This includes:

- Develops and maintains positive relationships with officers and project managers to enable an ongoing exchange of ideas about communication and engagement issues and opportunities associated with large infrastructure projects.
- Develops communications and engagement plans.
- Coordinates communications and engagement activities of METRONET projects with contractors.
- Coordinates the production of communications and engagement material including publications, multimedia and audiovisual materials to ensure consistency with policies and style guidelines.
- Identifies communications opportunities, undertaking research for communications enquiries, and preparing communication releases, background information and speech notes.
- Prepares government briefings and communications responses.
- Coordinates communications activities with relevant stakeholders.
- Identifies and liaises with project stakeholders as required.
- Responds to and logs enquiries and complaints in a timely and professional manner.
- Identifies and works with the project team to resolve issues affecting stakeholders, residents, businesses and other community members.

**Corporate Communications Team**
- Liaises with Department stakeholders and corporate communications team to provide constructive input.
- Identifies and implements process improvements within the scope of the position’s responsibilities.
- Maintains a commitment to self-development.
- Contributes to the development of the Division’s Business and Communications Plans.

**Selection Criteria**
- Significant communication and engagement experience with expertise in delivering project engagement and communications activities, including:

- A proven ability to deliver a broad range of communications, including print, online, social media and face-to-face, to effectively meet objectives concisely and clearly.
- Experience in responding to workplace enquiries and complaints in a timely and professional manner. o Well developed computer skills.
- The ability to negotiate and liaise with a range of internal and external stakeholders at all levels.
- Well developed interpersonal and communication skills (written and verbal), including a demonstrated ability to:

- Manage issues.
- Build and maintain productive relationships with staff and stakeholders.
- Ability to work both with autonomy and within a team.
- Strong analytical, research and problem solving skills.
- Well developed organisational skills, including prioritising competing demands to meet required deadlines

**Special requirements**:

- Satisfactory completion of required **medical examinations** to verify physical fitness to perform the duties of the position.
- Ability to work **flexible hours** and respond to **after-hours** enquiries.
- Possession of a current Western Australian **‘C’ class driver’s** **license** or equivalent.

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